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Keys To Building Audience Cohorts To Elevate Programmatic Communications To Healthcare Professionals

Forbes Technology Council

Harshit Jain MD is the Founder and Global CEO of Doceree, the first global network of physician-only platforms for programmatic marketing.

As life sciences organizations embrace programmatic messaging campaigns, defining audience cohorts to communicate with is key to cultivate meaningful interactions with healthcare professionals (HCPs). Marketers must categorize the behaviors of specialists in the industry to cultivate groups that will benefit from receiving educational messages that will progress their knowledge in their medical discipline to elevate the care afforded to their patients.

Therefore, it’s a necessity for marketers to understand the behaviours, preferences, demographic characteristics and tendencies of clinicians to identify the faction of individuals to pursue during messaging programs. To effectively interact with HCPs, brands need to formulate audience cohorts that go beyond demographic data, such as age and geography, to enrich communications that take place at the point of care.

With probabilistic data, marketers can advance the development of audience cohorts and decipher the practicing behaviours and medical interests of HCPs to establish segments of specialists that can be effectively reached. Further, it’s vital for marketers to be data-driven to measure and examine the actions and experiences that cohorts in the life sciences space prefer during their digital journey to amass the appropriate audience to focus on during programmatic messaging campaigns.

Accumulate Datasets To Formulate A Target Audience Based On Medical Interests he motivation of an HCP must be determined to identify the subjects of significance to specialists in a particular medical field. Astute marketers distinguish the medical speciality of an audience to determine the type of messages that are of value to the selected HCPs for a campaign. The analysis of the practicing behaviours of clinicians affords companies with the capacity to recognize the patterns of interest an audience cohort has to tailor messages based on a group’s medical intrigue.

In addition, brands can comprehend the matters that are essential for a specialist to tend to their patient and inspire them to expand their knowledge within their concentration. As campaigns progress, organizations gain intel into the type of communications that captures their attention. So, being able to segment audiences into a sect based on a practicing behaviours positions companies to facilitate messaging campaigns that concerns a specialist given their medical field. By being able to provide precise communications efficiently, the datasets on the practicing activities establishes the framework for the types of interactions that will be useful for the target audience to advance their medical expertise.

Embrace Data Analytics To Comprehend The Digital Journey Of A Cohort

Marketers have to understand the digital workflow of HCPs and the online networks that accumulate their screen time while interacting with patients. Whether it’s an electronic health record (EHR), telehealth or e-prescribing (eRx) system, the usage of point-of-care networks needs to be evaluated to distinguish the way a group of HCPs utilize virtual channels as part of their workflow.

As specialists navigate the digital ecosystem while caring for their patients, then companies can be cognitive of their habits to formulize audience cohorts based on the utilization of online mediums. Further, the actionable insights from the data analytics obtained empowers marketers to decipher the optimal approach to reach specialists when they are receptive to messages from brands. The intelligence amassed on the ways digital networks are employed during their workflow shines a light on the patterns that marketers can put forth when strategizing future plans to detect an audience cohort.

Identify Cohorts Based On Their Practicing Behaviours

With the practicing behaviours of HCPs accumulated, then messages can emphasize the material that is of substance for a cohort to elevate their knowledge in their speciality to positively impact the care for their patient. By recognizing the subjects that are most important to clinicians within their medical field, the datasets being gathered can aid organizations to formulate initiatives that are sought-after by a group of specialists. In addition, the cohort can be designated based on the HCP’s role and title. Brands can take those learnings and prioritize resources that will be of value to the cohort when distributing communications.

When building the audience cohort based on practicing behaviours, the data obtained via programmatic platforms empowers marketers to implement insightful learnings about audiences more swiftly. The knowledge gained about a group of providers throughout the online ecosystem emboldens marketers to understand the needs of specialists in their respective medical concentration to deploy messages that provide resources that will resonate with the target audience and assist them with assets that will improve the health outcomes of their patients.

Integrate AI Solutions To Analyze Patterns Within Audience Cohorts

With the use of AI, marketers can decipher the communication consumption patterns of specialists. Therefore, marketers can develop audience cohorts based on the tendencies detected by AI technologies to formulate a sect that can be targeted with pertinent messages. Being able to pinpoint the traits of specialists to include in a cohort for a messaging program empowers marketers to accelerate communications that are customized to support their activities in their medical discipline. The persona of a cohort is formed to provide a stronger perspective into the areas of value that will enable marketers to communicate more effectively with a target audience. The collection of these insights permits brands to reach high-value interactions with audiences based on the educational assets that align with the digital environment and practices that are of importance to the cohort.

Whether it’s establishing audience cohorts for future campaigns or to assess the current behaviour of HCPs, the use of datasets to build, analyze and refine target audiences enables marketers to interact with the relevant specialists. The access to data points is consequential to elevate the significance of a brand’s message to foster meaningful relationships with HCPs. By being able to identify the parameters for the moments when communications are most impactful, then the distribution of tailored messages to a cohort can improve the care of their patient with the assistance of informative communications pertaining to their speciality.


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