Hey CX Lead—You Are Your Company’s Most Strategic Asset!
For most organizations, CX is a strategic asset, and yet so many Chief Customer Officers like myself struggle to understand where they stand today and to chart a course for where they want their organization to be in six, twelve, or eighteen months.
Hey CX Lead—You Are Your Company’s Most Strategic Asset!
For most organizations, CX is a strategic asset, and yet so many Chief Customer Officers like myself struggle to understand where they stand today and to chart a course for where they want their organization to be in six, twelve, or eighteen months.
How The Momentive AI-Powered Platform Helps Organizations Shape What’s Next
In case you missed the news, SurveyMonkey has relaunched as Momentive, an agile experience management company that empowers decision makers to act with speed and agility.
New Corporate Identity For SurveyMonkey: Introducing Momentive
Ever heard of SurveyMonkey? Odds are high you’ll answer in the affirmative.
Why Stakeholder Feedback Is Vital For The 21st-Century Health Care Experience
SurveyMonkey’s utility reached new heights in 2020 as organizations of all sizes needed feedback insights from their stakeholders, fast.
It’s Not The Shark—It’s The Water: What Companies Misunderstand About DEI Data
Expand your definition of diversity metrics Netscape CEO Jim Barksdale is famously credited for quipping, “If we have data, let’s look at data. If all we have are opinions, let’s go with mine.”