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A- (Excellent)
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Reviewed
Updated: Feb 1, 2024, 1:46am
If you’re a small business owner in Texas, you want to find the best business insurance. If you ever have to file a claim for a problem like stolen business property or a workplace accident, the right coverage from a reputable company will prove to be valuable.
We looked at the official complaint records of 20 insurers that have the largest market share for business insurance in Texas to help you find the best small business insurance in Texas.
Why you can trust Forbes Advisor
Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate insurance companies, so all companies are measured equally. You can read more about our editorial guidelines and the methodology for the ratings below.
Tailored policies for thousands of professions
A- (Excellent)
Extremely low
A (Excellent)
AIG has extremely low business insurance complaints, an indicator of good service. You’ll find a variety of business insurance coverage types, including directors and officers, professional liability and cyber insurance, which includes a 24/7 service to report known or suspected cyberthreats.
Extremely low
A+ (Superior)
Cincinnati Insurance sells its coverage through local independent agents who will customize coverage to fit the needs of a business.
Extremely low
A (Excellent)
CNA has an extremely low complaint level and over 300 coverage types to choose from. Its PrepWise helps small businesses with risk management, including cybersecurity awareness and ways to improve ergonomics in the workplace.
Complaint level
Extremely low
AM Best financial strength rating
A (Excellent)
Extremely low
A (Excellent)
You’ll find a wide variety of commercial coverage types and useful information on Farmers’ website, including free workplace safety videos and material called MySafetyPoint.
Complaint level
Extremely low
AM Best financial strength rating
A (Excellent)
Extremely low
A (Excellent)
Liberty Mutual offers a good selection of small business insurance coverage types and surety bonds, which clients might require. Liberty Mutual also offers strategies to help reduce workplace accidents and services such as medical provider networks and vocational rehabilitation if your employees become injured or ill due to work.
Extremely low
A+ (Superior)
The Hanover has extremely low business insurance complaints and offers some helpful online resources for small business owners, including Texas-specific forms and information for workers compensation claims.
Very low
A+ (Superior)
Allstate’s small business insurance has a stellar track record for complaints and can cover many industries including food and beverage, medical, photographers, retailers and more.
Very low
A++ (Superior)
Berkshire Hathaway has a very low level of complaints and offers a bevy of online services. You can start a quote online and get instant coverage, plus you’ll have access to Training Network NOW, a safety training library for common safety topics like construction safety, power tool safety and distracted driving.
Very low
A++ (Superior)
Travelers is one of the largest insurers on our list and boasts very low complaints about its business insurance. It offers a wide range of commercial insurance solutions that are available through independent agents.
Company | Company - Logo | Forbes Advisor Rating | Forbes Advisor Rating | Complaint level | AM Best financial strength rating | Learn More CTA text | Learn more CTA below text | LEARN MORE |
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AIG | 5.0 | Extremely low | A (Excellent) | Compare Quotes | Compare rates from participating partners via SmartFinancial's website. | |||
Cincinnati | 5.0 | Extremely low | A+ (Superior) | Compare Quotes | Compare rates from participating partners via SmartFinancial's website. | |||
CNA | 5.0 | Extremely low | A (Excellent) | Compare Quotes | Compare quotes from participating carriers via Gallagher | |||
Farmers | 5.0 | Extremely low | A (Excellent) | View More | ||||
Liberty Mutual | 5.0 | Extremely low | A (Excellent) | View More | ||||
The Hanover | 5.0 | Extremely low | A+ (Superior) | Compare Quotes | Compare rates from participating partners via SmartFinancial's website. | |||
Allstate | 4.5 | Very low | A+ (Superior) | View More | ||||
Berkshire Hathaway | 4.5 | Very low | A++ (Superior) | Compare Quotes | Compare rates from participating partners via SmartFinancial's website. | |||
Travelers | 4.5 | Very low | A++ (Superior) | Compare Quotes | Compare quotes from participating carriers via Gallagher |
Ratings are based on complaints lodged in 2022 with state insurance departments across the country about commercial liability, commercial property and commercial auto coverage.
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If you’re shopping for small business insurance in Texas, you’ll want to make coverage decisions based on your industry and the size of your business. The common types of small business insurance you’ll find include general liability insurance, professional liability insurance and workers compensation insurance.
General liability insurance covers businesses for accidental property damage and bodily injuries to others. It also covers claims such as slander, libel or copyright infringement. General liability insurance pays for legal costs, such as attorney fees, judgments and settlements.
Professional liability insurance covers businesses from claims of mistakes in your professional services, even if the claim has no merit. It pays for legal fees, settlements and judgments. For example, if a client claims advice from your consulting business caused them financial harm, your professional liability insurance will pay your legal costs.
Professional liability insurance is also called errors and omissions insurance.
Texas workers’ compensation insurance covers your employee’s lost wages, medical bills and other expenses if they get injured or fall due to work-related tasks. Although many states mandate that businesses have workers’ compensation insurance, Texas does not.
You’ll likely need to add other types of small business insurance to cover the risks that your industry faces. For example, you’ll want to cover business property such as your building, inventory and office equipment.
A good place to start is with a business owners policy (BOP). A BOP combines general liability insurance with commercial property insurance and business interruption insurance. It’s generally cheaper to buy a BOP compared to buying each coverage separately. Here’s what they cover:
You can add additional coverage types to your BOP as needed. Here are some more coverage types to consider:
The average cost of general liability insurance in Texas is $42 per month, according to Insureon. Workers’ comp in Texas cost an average of $31 per month and professional liability insurance cost an average of $59 per month.
Your own small business insurance costs will depend on several factors, including:
With all the available coverage options, shopping for small business insurance in Texas might feel overwhelming. To simplify the process, here are a few steps to follow.
To find the best small business insurance in Texas, we analyzed large Texas business insurance companies based on complaint 2022 data for commercial liability, commercial property insurance and commercial auto insurance. Complaint data is based on complaints upheld by state insurance departments across the country and collected by the National Association of Insurance Commissioners.
Business Insurance Made Simple
With 15 years of immersion in the world of personal finance, Ashley Kilroy simplifies financial concepts for individuals striving toward financial security. Her expertise has been showcased in reputable publications including Rolling Stone, SmartAsset and Money Talks News. She's committed to equipping readers with the knowledge needed to achieve their financial goals.