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Best Small Business Insurance In Texas Of 2024

Insurance Writer
Lead Editor, Insurance

Reviewed

Updated: Feb 1, 2024, 1:46am

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

If you’re a small business owner in Texas, you want to find the best business insurance. If you ever have to file a claim for a problem like stolen business property or a workplace accident, the right coverage from a reputable company will prove to be valuable.

We looked at the official complaint records of 20 insurers that have the largest market share for business insurance in Texas to help you find the best small business insurance in Texas.

Why you can trust Forbes Advisor

Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate insurance companies, so all companies are measured equally. You can read more about our editorial guidelines and the methodology for the ratings below.

  • 20 insurance companies evaluated
  • 102 years of insurance experience on the editorial team

Read more

Best Small Business Insurance in Texas 2024


AIG

AIG
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A (Excellent)

AIG
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Extremely low

A (Excellent)

Editor's Take

AIG has extremely low business insurance complaints, an indicator of good service. You’ll find a variety of business insurance coverage types, including directors and officers, professional liability and cyber insurance, which includes a 24/7 service to report known or suspected cyberthreats.

Pros & Cons
  • Loss control services include access to safety training, discounted criminal background checks and news bulletins on emerging risks and loss control best practices.
  • AIG’s cyber insurance includes the CyberEdge Claims Hotline, a 24/7 service for policyholders to report a known or suspected threat.
  • You can report business insurance claims online.
  • Offers kidnap and ransom coverage for crisis risks such as assault, extortion, kidnapping and workplace violence.
  • Does not offer online business insurance quotes.
  • Some top competitors have a better financial strength rating, but AIG’s is still solid.

Cincinnati Insurance

Cincinnati Insurance
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A+ (Superior)

Cincinnati Insurance
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Extremely low

A+ (Superior)

Editor's Take

Cincinnati Insurance sells its coverage through local independent agents who will customize coverage to fit the needs of a business.

Pros & Cons
  • Cincinnati’s three year commercial package policy lets you lock in rates that won’t increase for the duration of your policy term.
  • The CinciPlus package combines expanded coverage types at a cost-savings from buying them separately.
  • The CinciPak bundles coverage geared towards specific business types such as retail, garage operators, dental and medical, and restaurants.
  • Cincinnati’s complimentary loss control services can help you identify and manage workplace accidents and other types of problems.
  • Does not offer business insurance quotes online.

CNA

CNA
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A (Excellent)

CNA
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Extremely low

A (Excellent)

Editor's Take

CNA has an extremely low complaint level and over 300 coverage types to choose from. Its PrepWise helps small businesses with risk management, including cybersecurity awareness and ways to improve ergonomics in the workplace.

Pros & Cons
  • Offers a pay-as-you-go workers compensation insurance option to help your small business budget better.
  • Offers online claims filing.
  • Has online business insurance quotes.
  • Industries that can be covered by CNA business insurance include construction, financial institutions, health care, law firms, manufacturing and more.
  • Has a lower financial strength rating compared to other top competitors but still solid.

Farmers Insurance

Farmers Insurance
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A (Excellent)

Farmers Insurance

Extremely low

A (Excellent)

Editor's Take

You’ll find a wide variety of commercial coverage types and useful information on Farmers’ website, including free workplace safety videos and material called MySafetyPoint.

Pros & Cons
  • Has online business insurance quotes.
  • You can submit a business insurance claim online.
  • Its website provides useful information explaining business insurance coverage types.
  • Has a lower financial strength rating compared to some top competitors but still solid.

Liberty Mutual

Liberty Mutual
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A (Excellent)

Liberty Mutual

Extremely low

A (Excellent)

Editor's Take

Liberty Mutual offers a good selection of small business insurance coverage types and surety bonds, which clients might require. Liberty Mutual also offers strategies to help reduce workplace accidents and services such as medical provider networks and vocational rehabilitation if your employees become injured or ill due to work.

Pros & Cons
  • Offers online services such as policy documents, bill payments and claim status.
  • Offers surety bonds such as contract bonds, commercial bonds, subcontractor default bonds and specialty bonds for U.S. companies seeking bonds outside of the U.S.
  • Has a network of medical management resources for workers’ comp claims, including medical provider networks, pharmacy benefits and vocational rehabilitation.
  • Provides strategies to help you identify work site hazards and good practices to help reduce accidents.
  • Does not provide online quotes.
  • Does not offer online claims filing for commercial auto, general liability, property or workers comp, but you can call Liberty Mutual to report a business insurance claim 24/7.

The Hanover

The Hanover
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Extremely low

AM Best financial strength rating

A+ (Superior)

The Hanover
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Extremely low

A+ (Superior)

Editor's Take

The Hanover has extremely low business insurance complaints and offers some helpful online resources for small business owners, including Texas-specific forms and information for workers compensation claims.

Pros & Cons
  • Offers online claims services.
  • Offers online resources for filing workers compensation claims, including information and forms specific to Texas state regulations.
  • Provides access to risk solution tools such as safety products and training services at no charge or a discounted price.
  • Does not offer online business insurance quotes.

Allstate

Allstate
4.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Very low

AM Best financial strength rating

A+ (Superior)

Very low

A+ (Superior)

Editor's Take

Allstate’s small business insurance has a stellar track record for complaints and can cover many industries including food and beverage, medical, photographers, retailers and more.

Pros & Cons
  • Offers online quotes for business owners policies.
  • Can provide insurance for small businesses that operate out of homes.
  • Website provides useful information on the types of coverage you may need based on your industry.
  • Does not sell workers’ comp insurance.
  • Does not offer online claims filing. You’ll need to call Allstate to file a business insurance claim.

Berkshire Hathaway

Berkshire Hathaway
4.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Very low

AM Best financial strength rating

A++ (Superior)

Berkshire Hathaway
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Very low

A++ (Superior)

Editor's Take

Berkshire Hathaway has a very low level of complaints and offers a bevy of online services. You can start a quote online and get instant coverage, plus you’ll have access to Training Network NOW, a safety training library for common safety topics like construction safety, power tool safety and distracted driving.

Pros & Cons
  • Offers online business insurance quotes and instant coverage.
  • Insures small businesses in many different industries, such as restaurants, health care, transportation, retail, consultants and landscaping.
  • Manage your policy and submit business insurance claims online.
  • Provides access to Training Network NOW where you’ll find a library of online safety training sessions such as back safety, landscape power tool safety, injury prevention for food service and computer workstation safety.
  • Does not offer surety bonds.

Travelers

Travelers
4.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Complaint level

Very low

AM Best financial strength rating

A++ (Superior)

Travelers
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Very low

A++ (Superior)

Editor's Take

Travelers is one of the largest insurers on our list and boasts very low complaints about its business insurance. It offers a wide range of commercial insurance solutions that are available through independent agents.

Pros & Cons
  • TravPay is a pay-as-you-go workers’ compensation system that links your payroll directly to your workers comp premiums, so you don’t have to guess the amount of annual payroll.
  • Travelers’ TravComp is a workers’ compensation claims system that includes a dedicated team of nurses and claims professionals with the goal of getting your employees back to work quickly.
  • Risk control services include self-service material such as checklists.
  • Does not offer online business insurance quotes; you’ll need to contact an agent.

Summary: Best Texas Small Business Insurance Ratings

Company Forbes Advisor Rating Complaint level AM Best financial strength rating LEARN MORE
AIG 5.0 5-removebg-preview Extremely low A (Excellent) Compare Quotes Compare rates from participating partners via SmartFinancial's website.
Cincinnati Cincinnati logo 5.0 5-removebg-preview Extremely low A+ (Superior) Compare Quotes Compare rates from participating partners via SmartFinancial's website.
CNA CNA logo 5.0 5-removebg-preview Extremely low A (Excellent) Compare Quotes Compare quotes from participating carriers via Gallagher
Farmers Farmers Logo 5.0 5-removebg-preview Extremely low A (Excellent) View More
Liberty Mutual 5.0 5-removebg-preview Extremely low A (Excellent) View More
The Hanover 5.0 5-removebg-preview Extremely low A+ (Superior) Compare Quotes Compare rates from participating partners via SmartFinancial's website.
Allstate Allstate Logo 4.5 4.5-removebg-preview Very low A+ (Superior) View More
Berkshire Hathaway 4.5 4.5-removebg-preview Very low A++ (Superior) Compare Quotes Compare rates from participating partners via SmartFinancial's website.
Travelers Travelers Logo 4.5 4.5-removebg-preview Very low A++ (Superior) Compare Quotes Compare quotes from participating carriers via Gallagher

Ratings are based on complaints lodged in 2022 with state insurance departments across the country about commercial liability, commercial property and commercial auto coverage.


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Types of Business Insurance in Texas

If you’re shopping for small business insurance in Texas, you’ll want to make coverage decisions based on your industry and the size of your business. The common types of small business insurance you’ll find include general liability insurance, professional liability insurance and workers compensation insurance.

Texas General Liability Insurance

General liability insurance covers businesses for accidental property damage and bodily injuries to others. It also covers claims such as slander, libel or copyright infringement. General liability insurance pays for legal costs, such as attorney fees, judgments and settlements.

Texas Professional Liability Insurance

Professional liability insurance covers businesses from claims of mistakes in your professional services, even if the claim has no merit. It pays for legal fees, settlements and judgments. For example, if a client claims advice from your consulting business caused them financial harm, your professional liability insurance will pay your legal costs.

Professional liability insurance is also called errors and omissions insurance.

Texas Workers’ Compensation Insurance

Texas workers’ compensation insurance covers your employee’s lost wages, medical bills and other expenses if they get injured or fall due to work-related tasks. Although many states mandate that businesses have workers’ compensation insurance, Texas does not.

Other Types of Texas Business Insurance

You’ll likely need to add other types of small business insurance to cover the risks that your industry faces. For example, you’ll want to cover business property such as your building, inventory and office equipment.

A good place to start is with a business owners policy (BOP). A BOP combines general liability insurance with commercial property insurance and business interruption insurance. It’s generally cheaper to buy a BOP compared to buying each coverage separately. Here’s what they cover:

  • Commercial property insurance: This covers the physical property of your small business for problems like theft, severe weather and fire damage. Commercial property insurance covers items like office furniture, business records, inventory and supplies.
  • Business interruption insurance: If you are unable to open due to a problem covered by your policy (such as a fire), business interruption insurance covers your lost income.

You can add additional coverage types to your BOP as needed. Here are some more coverage types to consider:

  • Builder’s risk insurance. This provides property coverage for structures and buildings that are under construction. Builders risk insurance is also called “course of construction insurance.”
  • Commercial auto insurance: If you use a vehicle for work purposes, you’ll need commercial auto insurance. Your personal auto insurance won’t cover work-related accidents.
  • Commercial umbrella insurance: This kicks in when your general liability limits are exhausted. For example, if your general liability limit is $500,000 and you get sued for $750,000, your commercial umbrella insurance would cover the $250,000 shortfall.
  • Cyber liability insurance: This covers cyberattacks and data breaches. Cyber liability insurance pays for expenses like data recovery, investigative services and legal costs.
  • Directors and officers (D&O) insurance: This liability insurance covers decisions made by company directors, officers or board members. If someone files a lawsuit against your business, directors and officers insurance covers their legal expenses.
  • Inland marine insurance. This covers materials and products that are being transported on land by train or truck. Inland marine insurance pays for property that has been stolen, lost or damaged.
  • Medical malpractice insurance: This covers claims resulting in patient injury or death, including medication errors. Professionals who may need medical malpractice insurance include acupuncturists, counselors, dentists, nurses, optometrists, physicians and therapists.
  • Product liability insurance. If one of your products causes harm to someone or someone’s property, product liability insurance covers the costs resulting from lawsuits or claims.
  • Technology errors and omissions insurance: This covers claims made by customers against technology businesses. Small businesses that may need technology errors and omissions insurance include computer consultants, IT contractors, software developers and website developers.

Cost of Business Insurance in Texas

The average cost of general liability insurance in Texas is $42 per month, according to Insureon. Workers’ comp in Texas cost an average of $31 per month and professional liability insurance cost an average of $59 per month.

Your own small business insurance costs will depend on several factors, including:

  • Annual revenue.
  • Number of employees.
  • The coverage types you choose.
  • Your policy limits and deductibles.
  • Your industry.

How to Get Business Insurance in Texas

With all the available coverage options, shopping for small business insurance in Texas might feel overwhelming. To simplify the process, here are a few steps to follow.

  • Pinpoint the coverage you need. A business owners policy is a great start, but you’ll likely need to add more coverage types to address the risks that your industry faces. For example, if you have a consulting business, you’ll want to add professional liability insurance.
  • Shop around for coverage. Business insurance costs vary among insurers, so it’s a good idea to get business insurance quotes from several different companies. You can work with an independent insurance agent to help you find the best coverage and price.
  • Review your business risk annually. As your business grows, you could face new risks and need additional coverage. For example, if your business adds a delivery service, you’ll need to add commercial auto insurance.

Methodology

To find the best small business insurance in Texas, we analyzed large Texas business insurance companies based on complaint 2022 data for commercial liability, commercial property insurance and commercial auto insurance. Complaint data is based on complaints upheld by state insurance departments across the country and collected by the National Association of Insurance Commissioners.

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