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Best Small Business Health Insurance Providers Of 2024

Deputy Editor, Insurance
Lead Editor, Insurance

Fact Checked

Updated: Apr 15, 2024, 2:50pm

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Providing health insurance can help a small business attract—and keep—employees. One way small businesses can buy health coverage is through the Affordable Care Act (ACA).

We evaluated large insurance providers that offer ACA marketplace plans to find the best health insurance companies across the country. Kaiser Permanente and Blue Cross Blue Shield scored the best in our analysis.

Why you can trust Forbes Advisor

Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate insurance companies, so all companies are measured equally. You can read more about our editorial guidelines and the methodology for the ratings below.

  • 259 health insurance plan costs crunched
  • 84 coverage and quality data points analyzed
  • 102 years of insurance experience on the editorial team

Read more

Best Health Insurance Companies for Small Business Owners


BEST OVERALL

Kaiser Permanente

Kaiser Permanente
5.0
Our star ratings are based on a range of criteria and are determined solely by our editorial team. See our methodology for more information.

Plans offered to small businesses

HMO, POS, PPO

Other coverage offered

Dental (in California) and vision

Provider network

More than 23,900 physicians in 39 hospitals and 622 medical facilities

Kaiser Permanente
Learn More Arrow

On Healthcare Marketplace's Website

HMO, POS, PPO

Dental (in California) and vision

More than 23,900 physicians in 39 hospitals and 622 medical facilities

Editor's Take

Kaiser Permanente has superior quality ratings, excellent average deductibles for silver plans and offers four different types of metal tiers on the ACA marketplace.

More: Kaiser Permanente Health Insurance Review

Pros & Cons
  • Operates an integrated health system, which means the medical providers and health plans work for the same company, which can reduce potential claims problems.
  • Doesn’t charge businesses extra for offering multiple types of health plans.
  • Excellent health insurance costs compared to other insurers analyzed.
  • Kaiser Permanente has the best average ACA plan ratings of the insurers we reviewed.
  • Only available in eight states and Washington, D.C.
  • Finding a provider that accepts Kaiser Permanente may be a problem if members are in states that the company doesn’t serve.
  • Consumer complaints to state insurance commissioners are higher than the industry average.
Marketplace Health Plan Availability
  • California
  • Colorado
  • Georgia
  • Hawaii
  • Maryland
  • Oregon
  • Virginia
  • Washington
  • Washington, D.C.

Best Provider Network

Blue Cross Blue Shield

Blue Cross Blue Shield
5.0
Our star ratings are based on a range of criteria and are determined solely by our editorial team. See our methodology for more information.

Plans offered to small businesses

EPO, HMO, POS, PPO

Other coverage offered

Dental, life, vision

Provider network

Over 1.7 million healthcare providers

Blue Cross Blue Shield
Learn More Arrow

On Healthcare Marketplace's Website

EPO, HMO, POS, PPO

Dental, life, vision

Over 1.7 million healthcare providers

Editor's Take

Blue Cross Blue Shield, which is made up of 33 independent insurers, has excellent quality ratings and lower than average silver plan deductibles.

More: Blue Cross Blue Shield Health Insurance Review

Pros & Cons
  • Large provider network means you should have an easier time finding a doctor if you’re traveling.
  • Available nationwide.
  • Offers all four metal tiers (bronze, silver, gold and platinum).
  • Provides four types of health plans to small businesses (can vary by Blue Cross company).
  • Consumer complaints to state insurance commissioners are slightly above average compared to the rest of the industry.
  • Higher ACA marketplace premiums than competitors analyzed.
Marketplace Health Plan Availability
  • All 50 states and Washington, D.C.

Best for Breadth of Insurance Options

UnitedHealthcare

UnitedHealthcare
4.5
Our star ratings are based on a range of criteria and are determined solely by our editorial team. See our methodology for more information.

Plans offered to small businesses

EPO, HMO

Other coverage offered

Accident, critical illness, dental, fixed indemnity, hospitalization, life, vision

Provider network

1.5 million healthcare providers and 7,000 hospitals and facilities.

UnitedHealthcare
Learn More Arrow

On UnitedHealthcare's Website

EPO, HMO

Accident, critical illness, dental, fixed indemnity, hospitalization, life, vision

1.5 million healthcare providers and 7,000 hospitals and facilities.

Editor's Take

UnitedHealthcare has better than average complaints to state insurance departments and excellent health plan quality ratings.

More: UnitedHealthcare Health Insurance Review

Pros & Cons
  • Large provider network across the country.
  • Good National Committee for Quality Assurance quality ratings with excellent numbers for prevention and treatment.
  • Offers a wealth of other insurance options.
  • Doesn’t provide as many metal tiers or types of health plans in the ACA marketplace compared to competitors.
  • Health insurance premiums are higher than some competitors.
Marketplace Health Plan Availability
  • Alabama
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • IIllinois
  • Kansas
  • Louisiana
  • Maryland
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Nevada
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Tennessee
  • Texas
  • Virginia
  • Washington

Summary: Best Health Insurance for Small Business Owners

Kaiser Permanente and Blue Cross Blue Shield are the best health insurance companies for small business owners, based on Forbes Advisor’s analysis. UnitedHealthcare also received high marks.

Company Forbes Advisor Rating Plans offered to small businesses Size of provider network LEARN MORE
Kaiser Permanente Kaiser Permanente 5.0 HMO, POS, PPO 23,900+ physicians Learn More On Healthcare Marketplace's Website
Blue Cross Blue Shield BlueCross BlueShield 5.0 EPO, HMO, POS, PPO 1.7 million+ healthcare providers Learn More On Healthcare Marketplace's Website
UnitedHealthcare United Healthcare 4.5 EPO, HMO 1.5 million+ healthcare providers Learn More On UnitedHealthcare's Website

How Does Small Business Health Insurance Work?

The Affordable Care Act (ACA) defines a small business as a group of no more than 50 full-time employees (FTE), though some states may define it differently.

A small business owner enrolls in a group health insurance plan offered by a private insurance company and then provides their employees the opportunity to enroll in that plan. The employer pays part of their employees’ monthly premiums, while employees typically pay smaller premiums, as well as their deductibles, copays, coinsurance and services not covered by the plan.

Small business owners contract with health insurance companies and decide how many options to provide to employees.


Do Small Businesses Have to Provide Health Insurance?

Small business owners aren’t legally required to provide health insurance to their workers, but there are rules for those who do.

With that said, make sure you understand how your state defines a small business, as it will impact what you are required to provide, should you decide to offer health insurance to your employees.


Small Business Health Insurance Options

Small business owners can buy health insurance for their employees through approved insurance companies with the Small Business Health Options Program (SHOP).

Getting insurance through the SHOP Marketplace allows employers to offer health plans from multiple insurance companies and qualifies them for the Small Business Health Care Tax Credit, which can help with the cost of providing coverage.

Your business must meet these requirements to qualify for the SHOP tax credit:

  • Fewer than 25 full-time equivalent (FTE) employees
  • Average employee salary is about $56,000 per year or less
  • Pay at least 50% of your full-time employees’ premium costs
  • Offer SHOP coverage to all full-time employees

Small business owners can also work with a health insurance broker who conducts all plan research and comparisons to find the best plan for your business at no additional charge. Or they can buy directly from a health insurance company.

If you buy coverage through the ACA marketplace, plans are organized by “metal” tiers: bronze, silver, gold and platinum. The tiers differ by premiums and out-of-pocket costs. For instance, bronze and silver plans have low premiums but higher deductibles and coinsurance. Gold and platinum plans have high premiums but lower out-of-pocket costs.

Employers have flexibility in which type of plans they choose to offer their employees.


Small Business Health Insurance Requirements

Small business owners don’t have to provide health insurance benefits to employees. Should they choose to do so, they must meet certain requirements set by the ACA. These requirements can vary by state.

  • Inclusivity: Health insurance must be offered to all employees—not just managers or any other subgroup.
  • Coverage of essential health benefits: Under the ACA, a health plan offered by a small business owner must include coverage for basics, such as emergency services, pregnancy-related care and services, maternity and newborn care, outpatient care, prescription drugs and more.
  • Minimum contribution: The ACA requires small businesses to contribute at least 50% of the monthly premium cost of the plans they offer to qualify for the Small Business Health Care Tax Credit. In addition to these rules, states typically require a minimum percentage of employee participation in health insurance plans offered by small businesses.

How Much Does Health Insurance for Small Business Cost?

The average cost for small business owners is $612 per employee per month and $1,274 for family coverage per month, according to Kaiser Family Foundation’s 2023 Employer Health Benefits Survey.

The exact cost depends on multiple factors, including previous health insurance claims. For instance, a year of high employee healthcare costs could lead to higher health insurance rates set by the insurance company the next year.


How To Get Health Insurance for a Small Business

You have several options when it comes to searching for the right plan options for your small business:

  • Do your own footwork: Small business owners can sort through group health insurance options from different insurance companies to compare prices and services and enroll in a plan that meets their needs. Health insurance companies typically offer multiple plans for small businesses. You can see plan choices and costs by plugging a minimal amount of information on the ACA marketplace website.
  • Work with an insurance broker: Insurance brokers know the ins and outs of health insurance plans, as well as state and federal requirements. Just be sure you’re working with an independent or agnostic broker who will show you all plans available to you to best meet your needs.
  • Explore the SHOP Marketplace: At Healthcare.gov, you’ll find helpful calculation tools and clear choices for high-quality group insurance plans.

How to Compare Small Business Health Insurance Plans

Choosing a small business health insurance plan requires you to act similar to a consumer buying an individual health insurance plan on the Affordable Care Act (ACA) marketplace.

Here’s what to look at when comparing small business health insurance plans.

Benefit design

See what types of health plans a company offers, including:

The benefit design dictates whether employees can get out-of-network care and need referrals to see specialists. One employee may like the lower premiums in an HMO and not have a problem staying in-network, while another may prefer the flexibility of a PPO with the understanding that they will pay more in premiums. Providing employees options can help with employee satisfaction.

Premiums

A health insurance premium is what members pay to have coverage. This usually gets deducted from paychecks. Employers pay most of the premiums, so businesses will need to figure out how much coverage will cost them and their employees.

Out-of-pocket costs

Health insurance deductibles, coinsurance and out-of-pocket maximums play vital roles in how much members pay when they need health care services. Choosing a plan with high deductibles may cost businesses and employees for premiums, but it also puts more costs on employees when they need healthcare.

Provider network

Health insurance companies contract with providers and medical facilities like hospitals. These contracts decide how much providers get paid and may set requirements for providers, such as requiring that they meet a minimum quality of care. A small network could result in employees needing to search for a doctor and lead to extra out-of-network costs.


Methodology

We analyzed 84 data points about coverage and quality for seven large health insurance companies to determine the best health insurance providers for small businesses owners. Our ratings are based on:

  • Complaints made to state insurance departments (30% of score): We used complaint data from the National Association of Insurance Commissioners.
  • Plan ratings from the National Committee for Quality Assurance (30% of score): The National Committee for Quality Assurance (NCQA) is an independent, nonprofit organization that accredits health plans and produces ratings based on specific metrics, including patient experience, prevention, treatment, overall rating of the health plan and rating of care.
  • Average silver plan deductible (20% of score): The deductible is how much you have to pay for healthcare in a year before the health plan begins picking up a portion of the costs. Companies with health plans that had low deductibles got more points.
  • Breadth of health plans (10% of score): Health insurance companies may offer up to four types of plan benefit designs (PPO, HMO, EPO and POS). Companies that offered more types of plans got more points.
  • Metal tier offerings (10% of score): The ACA marketplace has four metal tier levels. We gave points to companies that offered more tier plan options.

 

Read more: How Forbes Advisor rates health insurance companies


Small Business Health Insurance Frequently Asked Questions

What is a self-insured health plan?

An employer collects health insurance premiums in a self-insured health insurance plan and the business pays the claims rather than a health insurance company. Self-insured plans are more often an option for larger companies.

One potential benefit of self-insured plans is that businesses can save money if they collect more premiums than claims paid out. On the other hand, it could cause a problem if claims exceed premiums.

A self-insured health plan generally still requires that employers contract with a third party to enroll members, process claims and set up provider networks.

How much does group health insurance cost for small businesses?

The average annual cost of health insurance for small businesses is $8,722 annually per employee. Of that amount, employers pick up $7,349 on average and employees pay the rest, according to Kaiser Family Foundation’s 2023 Employer Health Benefits Survey.

Small businesses pay less for health maintenance organization (HMO) plans than other plans. Small companies spend $6,644 annually on average for HMO coverage per employee compared to $6,970 for a point of service (POS) plan and $7,729 for a preferred provider organization (PPO) plan, according to Kaiser Family Foundation.

The Kaiser Family Foundation added that small companies are more likely to pay all employee premiums than larger companies. The report said 30% of covered workers in small firms don’t pay premiums for single coverage for health insurance. That’s compared to just 6% in large companies.

How many employees does a small business have to have to provide health insurance?

Small businesses don’t have to offer health insurance, but employers with more than 50 full-time employees working at least 30 hours per week must offer coverage or face tax penalties.

Small businesses that provide coverage may benefit from tax credits.

Can business owners buy a plan on the marketplace?

Small businesses can buy health coverage for employees on the health insurance marketplace through the Small Health Options Program (SHOP). SHOP lets employers compare plans and the Small Business Health Care Tax Credit can help save money for businesses.


Next Up in Health Insurance


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