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Best Lawn Care Software Of 2024

Contributor
Managing Editor, SMB

Reviewed

Updated: Apr 23, 2024, 1:00pm

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Choosing the best lawn care software is more than just a task—it’s a strategy that can significantly impact the efficiency and profitability of your business. Optimal software not only manages scheduling and invoicing but also excels in tracking equipment maintenance, monitoring fieldwork and engaging customers. In a market crowded with solutions, finding the right platform requires a focus on features that align with the unique needs of lawn care operations. Here are our top recommendations.

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The Best Lawn Care Software of 2024

Why You Can Trust Forbes Advisor Small Business

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, first-person testing, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.

  • X levels of fact checking
  • 2,300-plus data points collected
  • 95 categories considered
  • 26 lawn care software ranked


Best for Small Operations

GorillaDesk

GorillaDesk
4.6
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

GorillaDesk

Yes

Yes

Yes

Editor's Take

GorillaDesk’s ability to simplify complex tasks into digestible, manageable actions makes it our top choice. While many solutions offer scheduling and invoicing, GorillaDesk goes the extra mile by integrating these aspects into a unified ecosystem. With drag-and-drop calendar features, it minimizes the usual back-and-forth with customers, thereby letting businesses focus on delivering quality service instead of navigating a scheduling maze.

Through features, such as recurring invoices and automatic payment reminders, it acts not just as a ledger but as an active agent in maintaining cash flow. This is a lifeline for small operations looking to scale without stumbling over financial hurdles. Optimization is another area where the software excels. Route planning isn’t merely an add-on, which is built into the fabric of the platform. It analyzes and proposes the most efficient routes, cutting down on fuel costs and enabling more client visits within the same timeframe.

The customer portal showcases GorillaDesk’s understanding of client relationships. It’s not just about one-off service but an ongoing interaction. Customers can view quotes, check appointment details and pay invoices, offering them an element of control, thereby deepening their trust.

Integration capabilities streamline the operational aspect further. By allowing for simple connections with popular tools, GorillaDesk eliminates the chaos often brought on by using multiple, disjointed systems. This gives businesses the luxury of focus — an undervalued asset in small, growing lawn care services.

Who should use it:

Businesses looking to grow their lawn care services without compounding operational complexities.

Pros & Cons
  • Unified ecosystem consolidates essential functionalities
  • Active agent in securing cash flow
  • Built-in route optimization for fuel efficiency
  • Customer portal deepens client trust
  • Simplified third-party tool integration
  • Limited customization for specialized needs
  • Lacks advanced reporting features for business intelligence (BI)

Best for Scalability

Jobber

Jobber
4.2
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

Jobber
Learn More Arrow

On Jobber's Website

Yes

Yes

Yes

Editor's Take

A lawn care business demands more than a piecemeal approach to software solutions. Jobber integrates a suite of features designed to minimize administrative overhead and enhance operational efficiency, allowing businesses to focus on customer satisfaction and growth. Its centralized platform combines scheduling, invoicing and payment processing. Unlike other software that may focus on one or two aspects, Jobber acts as a multitasking hub that reduces the need to jump between multiple programs.

Scheduling becomes more manageable with Jobber’s route optimization feature. This helps businesses improve productivity by finding the most efficient routes for job assignments. Jobber’s invoicing system alleviates the pain points associated with billing by automating the process. Weekly and monthly invoices can be generated with a few clicks and the platform even allows businesses to save customer payment details securely for faster processing. This addresses the cycle of job completion and revenue collection in an effective manner.

Jobber’s flexibility is also noteworthy. It can be tailored to accommodate both small, single-owner operations and larger teams. This adaptability ensures that as a lawn care business scales, the software can grow along with it. Its integration with popular apps, such as QuickBooks Online, simplifies bookkeeping and financial management.

Learn more: Read our full Jobber review.

Who should use it:

Ideal for lawn care businesses of all sizes looking for an integrated solution to manage scheduling, invoicing and customer interactions.

Pros & Cons
  • Centralized platform for multiple operational tasks
  • Efficient route optimization for job assignments
  • Automated invoicing system reduces manual effort
  • High degree of scalability to grow with your business
  • Supports integration with popular accounting software
  • No native weather prediction feature for schedule adjustments
  • Limited customization options for customer communication template

Best for Mobile Operations

RazorSync

RazorSync
4.0
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

RazorSync

Yes

Yes

Yes

Editor's Take

For companies that mainly do jobs on the go, such as lawn maintenance businesses, RazorSync has special features to address their problems. The software addresses revenue improvement by transforming services into cash more efficiently, a facet that any business would find valuable. Then there’s the customer experience aspect. RazorSync builds stronger relationships by offering multiple touchpoints from the first impression to sustained communications, providing both short message service (SMS) and email notifications.

It reduces the overhead time spent on administrative tasks, allowing your team to focus more on service delivery. Employees are visibly tracked and workflow statuses are color-coded for an at-a-glance understanding of ongoing operations. Scheduling and route planning, often a tedious process, is tackled effectively by the software. Its features help in strategically positioning your workforce where they’re most needed. For the payment transactions, it cuts through the friction with a one-click payment option for customers, coupled with lower processing fees, which in turn maximizes your revenue. The billing cycle is shortened and automated, expediting cash flows.

Who should use it:

Businesses in mobile operations that need efficient field management and faster revenue cycles.

Pros & Cons
  • Effective at transforming services into cash
  • Builds strong customer relationships with multiple touchpoints
  • Minimizes administrative tasks, focusing on service delivery
  • Simplifies the scheduling and route planning process
  • Customizable to meet specific business needs
  • Lack of an extensive third-party app integration ecosystem
  • Limited offline capabilities hinder field performance without internet access

Best for Customer Engagement

FieldPulse

FieldPulse
3.9
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

FieldPulse

Yes

Yes

Yes

Editor's Take

FieldPulse addresses the unique challenges of lawn care businesses with a rare balance of customer engagement tools and operational efficiency. In many industries, companies have to choose between focusing on the back-end or the customer-facing aspects of their business. FieldPulse excels in both.

It offers a solid customer relationship management (CRM) system that acts similarly to an enhanced memory for your business, storing interaction histories and preferences for each customer. This allows companies to personalize their service offerings and communication strategies effectively. Unlike some other platforms that might offer this as a supplementary feature, FieldPulse places it front and center, recognizing the role customer satisfaction plays in business growth.

It also alleviates operational pains by offering features, such as precise job scheduling, financial performance metrics and streamlined invoice management. The booking portal is an unsung hero, providing customers with a direct line to your services and simplifying task allocation on your end. The real-time GPS functionality deserves mention as well. It’s not a feature but a tool for instant, dynamic decision-making. The QuickBooks integration consolidates your financial data, offering insights that can guide strategic choices. This makes it more than software. It’s a strategic partner for lawn care businesses, allowing them to build strong customer relationships while also operating with efficiency and financial intelligence.

Who should use it:

Lawn care businesses that prioritize both operational efficacy and customer engagement will find FieldPulse invaluable.

Pros & Cons
  • Multifaceted CRM enriches customer interactions
  • Automated reminders elevate the business’s professional image
  • GPS feature offers dynamic operational adjustments
  • Direct booking portal simplifies customer engagement
  • QuickBooks melds financial insights into daily tasks
  • Absence of a permanent free option could discourage smaller businesses
  • Data export limitations could hamper long-term analytics

Best for Automation

mHelpDesk

mHelpDesk
3.9
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

mHelpDesk

Yes

Yes

Yes

Editor's Take

The utility of mHelpDesk goes beyond mere task automation; it’s about creating a digital ecosystem for lawn care businesses to thrive. It automates customer contact, scheduling, billing and more. For example, its Contact Management feature acts as a virtual file cabinet, providing immediate access to active jobs and billing history. Its automated scheduling and dispatch system not only reduces manual labor but also minimizes the room for scheduling errors.

Another remarkable feature is its work history capability. Lawn care businesses often have recurring jobs and maintaining a history for each customer can be cumbersome with paper-based systems. mHelpDesk organizes this information neatly, facilitating easy access for future jobs or customer inquiries.

When it comes to invoicing, the software integrates with QuickBooks, eradicating any need for duplicate data entries and minimizing errors. The lead management feature deserves special mention as it streamlines the process of creating and sending quotes and allows customers to approve them online, potentially boosting conversion rates by up to 70%.

Beyond functionality, its mobile app compatibility ensures that teams can access real-time information while on the go while its GPS tracking offers a way to view the exact location of field technicians.

Who should use it:

Small to medium-sized lawn care and landscaping businesses looking for an industry-specific solution to streamline operations and improve efficiency.

Pros & Cons
  • Industry-specific focus caters to the unique needs of lawn care businesses
  • Virtual file cabinet for organized customer and job data
  • Automated scheduling reduces manual work and potential errors
  • QuickBooks integration for hassle-free billing
  • Mobile app compatibility ensures field team is always connected
  • Complexity may intimidate less tech-savvy users
  • Cost can be prohibitive for smaller operations

Best for Schedule Management

Synchroteam

Synchroteam
3.9
Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Schedule management

Yes

GPS tracking

Yes

Dispatching features

Yes

Synchroteam

Yes

Yes

Yes

Editor's Take

Synchroteam excels in schedule management for lawn care services. It incorporates a unique job scheduling tool, ScheduleAssist, which not only helps in scheduling tasks but also suggests the most effective time slots for new jobs by analyzing various variables, such as skill set required and travel distance. This adaptability in scheduling complements the service’s inventory capabilities. For instance, its Stock Management feature allows you to link parts and services to specific jobs and offers serial number tracking, thus keeping a detailed account of stock quantities and movement.

Another remarkable feature is the Job Pool, where managers can list unassigned jobs for technicians to pick based on their availability. This offers a level of autonomous workflow that most competing services lack.

Synchroteam allows for real-time interaction with mobile workers, thanks to its mobile application. Technicians can receive updates, review work order information and accept payments directly via the app, all while being in the field. The app offers an offline mode, ensuring that a lack of network connectivity doesn’t halt operations. Coupled with its built-in job estimation and invoicing modules, Synchroteam provides a holistic inventory and workforce management solution, making it a compelling choice.

Who should use it:

Lawn care services with complex inventory needs and a focus on optimizing job scheduling.

Pros & Cons
  • ScheduleAssist offers adaptive job scheduling
  • Real-time mobile interaction facilitates field operations
  • Offline mode keeps the workflow uninterrupted
  • Autonomous Job Pool for self-assignment
  • Built-in job estimation and invoicing modules
  • May have a steep learning curve for certain features
  • Limited third-party integrations beyond QuickBooks and Sage

Forbes Advisor Ratings

Company Forbes Advisor Rating Schedule management GPS tracking Dispatching features LEARN MORE
GorillaDesk 4.6 4.5-removebg-preview Yes Yes Yes View More
Jobber 4.2 4_stars-removebg-preview Yes Yes Yes Learn More On Jobber's Website
RazorSync 4.0 4-removebg-preview Yes Yes Yes View More
FieldPulse 3.9 4_stars-removebg-preview Yes Yes Yes View More
mHelpDesk 3.9 4_stars-removebg-preview Yes Yes Yes View More
Synchroteam 3.9 4-removebg-preview Yes Yes Yes View More

How To Choose the Best Lawn Care Software

Selecting the right lawn care software can impact your business operations significantly, affecting everything from client engagement to growth metrics. With a variety of features and capabilities to consider, making an informed decision can seem overwhelming. Below are key decision factors you should pay attention to when selecting lawn care software.

Essential Features

  • Automated scheduling and efficient routing: The software should allow you to not just set appointments but also to optimize driving routes to minimize travel time and fuel expenses.
  • Automated billing and invoice generation: The moment a job is marked as complete, the software should create an invoice automatically, accelerating the payment cycle and minimizing errors.
  • Client interaction database (CRM): Track every client communication and service history. Automation features should also include appointment confirmations and post-service feedback requests.
  • On-the-ground team monitoring: Real-time tracking of your field staff not only enables better adaptability to unforeseen delays but also allows for performance analytics, such as task completion rates and time spent per job.
  • Payment flexibility: Whether it’s credit card payments, digital wallets or invoiced billing, the software should accommodate various payment methods while also automating account reconciliation and payment reminders.

Plans and Pricing

  • Full-feature access during free trials: You should have unrestricted access during trial periods to truly assess the software’s capabilities.
  • Flexible subscription terms: Short-term monthly plans and longer-term annual subscriptions should be available to align with your business’ scaling needs.

Ease of Use

  • Clean dashboard design: The dashboard should be clean and navigable without an excessive learning curve, accessible across different device types.
  • Resource availability: Opt for platforms that offer educational content, including video tutorials and webinars and provide multiple avenues for customer support assistance.
    Additional Considerations
  • Data security measures: Look for software that offers high-level security protocols, including end-to-end encryption and multi-factor authentication.
  • Interoperability via application programming interfaces (APIs): The ability to integrate other business tools through APIs can enhance operational fluidity significantly.
  • Multichannel customer support: Whether it’s early morning or late at night, having multiple ways to reach customer service—whether it’s chat support, email or an 800 number—is essential for addressing any urgent issues.

Methodology

To assess the best lawn care software, we employed a methodical evaluation across multiple criteria. Each software solution was scored in each category, culminating in a total score with a maximum of five stars. This objective ranking was based on performance in the following key categories:

  • Expert score (10%): We evaluated the software based on a set of expertly identified features, such as unique capabilities that solve specific industry challenges, as well as the software’s ease of use, market acceptance and overall value for the money. This category accounted for 10% of a product’s total score.
  • Value (25%): In this category, we looked at the clarity of pricing information on the website, the availability and terms of flat monthly subscription fees, monthly fees per user and whether the pricing model involves a rate or fee per service location. Additional considerations included the presence of a setup fee, the length of any free trials and the option to schedule a software demo. This category made up 25% of the total score.
  • Service and support (10%): The presence and quality of live chat, phone support and email support were assessed. A software solution also gained points if it offered a self-help knowledge base. This category represented 10% of the product’s total score.
  • Mobile functionality (5%): The software’s mobile application was evaluated, particularly focusing on its average star rating from the App Store and Play Store. This aspect contributed 5% to the overall score.
  • General field service features (40%): This category scrutinized a multitude of capabilities, such as schedule management, dispatching, work order management, inventory management, contract management, GPS tracking, in-app customer communication, customer management features, online booking for customers and reporting tools. Each feature was evaluated for its effectiveness, reliability and how well it met the needs of a lawn care business. This category contributed the most, making up 40% of the total score.
  • Lawn care-specific features (10%): Special attention was given to software that included features specifically aimed at lawn care businesses, such as chemical management functionalities. This category accounted for 10% of a product’s total score.

Frequently Asked Questions(FAQs)

How Much Does Lawn Care Software Typically Cost?

The cost can vary significantly depending on the features and scale of your operation. Many offer a free trial and then switch to a subscription-based model, which can range from $20 to $200 per user, per month, depending on the package chosen.

Is Lawn Care Software Compatible With Mobile Devices?

Yes, most modern lawn care software options include a mobile app that allows field workers to update work orders, communicate with dispatch and perform other necessary tasks while on the go. The quality of the mobile experience is often represented by the average star rating on app marketplaces.

Can I Customize Work Orders in Lawn Care Software?

Yes, customization is a common feature in most lawn care software. This allows you to adjust work orders to fit the specific services you offer, whether it’s lawn maintenance, chemical treatments or other specialized lawn care services.

How Does Lawn Care Software Help With Customer Retention?

Good lawn care software often includes CRM features that help improve customer retention. It enables the business to keep records of customer interactions, preferences and history of services rendered. This data can be used for personalized marketing campaigns and to anticipate customer needs before they arise. Automatic reminders for seasonal services or follow-up calls can also be set up. In turn, this level of attention to customer needs leads to increased satisfaction and loyalty.

Can Lawn Care Software Help With Inventory Management?

Absolutely. Many lawn care software solutions offer features that assist in managing your stock of equipment, chemicals and other supplies. With inventory management tools, you can track quantities, reorder levels and the location of specific items within your warehouse. This information aids in avoiding both stockouts and over-purchasing, ultimately saving time and money.


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