What Is InMotion Hosting?

InMotion Hosting is a leading web hosting provider that offers a wide variety of host plans such as shared, WordPress, VPS and dedicated server hosting for both small businesses and large corporations. It offers competitive pricing and feature-rich plans, as well as a reputation for being a very fast and high-quality web hosting service.

Here are a few things to note when considering InMotion:

  • You have 90 days to decide if your hosting plan works for you—if not, you can get your money back.
  • InMotion offers data centers in California, Virginia and Amsterdam, but it doesn’t have a content delivery network, which could slow down your site.
  • 24/7/365 support comes in the form of live chat, support tickets and a forum—but you can only call in for help if you’re a Power or Pro member.
  • Because of its low pricing, reliable servers and premium security features, InMotion made our list of the best web hosting services.

How InMotion Hosting Works

If you’re looking to create an online presence for your business, you’ll need web hosting. Web hosting providers, such as InMotion, store your website’s information on servers that are constantly connected to the internet.

When you choose one of InMotion’s shared web hosting plans, your website will live on a server with other businesses’ websites. This type of hosting is great for general businesses that aren’t going to see massive amounts of traffic or don’t have massive amounts of data.

If you’re a business that expects a lot of traffic or wants to host large files, you might be better off with InMotion’s dedicated or VPS hosting—meaning you’ll have a whole server (or dedicated part of a server) to yourself. InMotion also offers WordPress hosting if you know you want to build your site using this platform.

Once you’ve chosen your InMotion hosting plan, you’ll need to connect your domain. If you have a domain from an outside provider, you can use InMotion’s cPanel to coordinate the domain transfer. Of course, if you buy a domain through InMotion’s domain services, it will be connected to your account automatically.


What Sets InMotion Hosting Apart

InMotion Hosting offers one of the more competitive money-back guarantee policies, with a 90-day trial period. InMotion Hosting also has excellent U.S.-based customer service, which includes accessible live chat for tech support, phone support and a community forum.

InMotion also claims to have some of the most secure data centers on the planet, with armed guards, hand scanners and locked vaults. This extreme security goes beyond what other providers offer, and it should alleviate any concerns you have about thieves breaking in to steal hard copies of your data.

Also interesting is that InMotion connects its servers to the internet with four different internet service providers. Should one (or even three) go offline, your website will still be online.


InMotion Hosting Features

Storage and Bandwidth Limits

InMotion is generous with its storage, as all plans except the base Core come with unlimited NVMe SSD storage. The Core plan is limited to 100GB, but this is also on an SSD.

All plans come with unlimited bandwidth.

Extras and Inclusions

All plans except Core come with a free domain name. However, even the Core plan comes with free SSL. You’ll also get unlimited email addresses on all plans except Core, which just offers 10—still impressive for a base plan. Other included perks on all plans are a BoldGrid website builder and unlimited subdomains.

Plans also come with UltraStack performance optimization. Core has two times faster speed and performance, while the top Pro plan goes all the way up to 20 times faster speed and performance.

Ease of Use

InMotion uses BoldGrid as its page builder, which means building a new WordPress site is a simple drag-and-drop process. Its cPanel also comes with Softaculous, which is an auto app installer that’ll take the hassle out of adding new features to your backend.

InMotion Hosting even offers a Launch Assist service, which grants you two to four hours of assistance when you’re setting up your website for VPS hosting, reselling hosting and dedicated server plans.

cPanel

InMotion is an official cPanel partner, so you’ll get a robust interface with powerful capabilities. All of your tools are listed in a menu on the left sidebar, so you can easily find what you’re looking for. You can add and remove email accounts, install apps with a single click and view error logs if you’re attempting troubleshooting on your own.

Security

InMotion offers a security suite for every plan that includes free 2048-bit encryption Secure Sockets Layer (SSL) certificates, hack and malware protection and DDoS protection. You can also add automatic backups to restore your full site, a single file or an entire database with a single click. This costs an extra $2.50 per month for 10GB of backup storage.


InMotion Hosting Pricing and Plans

InMotion offers four different shared web hosting plans, ranging from $2.29 per month to $19.99 per month with introductory pricing. Other than the base Core plan, there isn’t a huge difference between the plans, as you can see below.

Core Launch Power Pro
Introductory Pricing $2.79 per month (for first two years) $5.99 per month (for first two years) $5.24 per month (for first two years) $12.24 per month (for first two years)
Renewal Pricing $9.49 per month (for a two-year term) $12.99 per month (for a two-year term) $16.99 per month (for a two-year term) $23.99 per month (for a two-year term)
Contract Lengths Available One year, two years, three years One year, two years, three years One year, two years, three years One month, one year, two years, three years
Storage 100GB SSD Unlimited NVMe SSDs Unlimited NVMe SSDs Unlimited NVMe SSDs
Bandwidth Unlimited Unlimited Unlimited Unlimited
Free Domain Name No Yes, domain privacy not included Yes, domain privacy not included Yes, domain privacy not included
Free SSL Certificate Yes Yes Yes Yes
cPanel Yes Yes Yes Yes
Security Hack and malware protection, DDoS protection, automatic backups available Hack and malware protection, DDoS protection, automatic backups available Hack and malware protection, DDoS protection, automatic backups available Hack and malware protection, DDoS protection, automatic backups available
Business Email 10 accounts Unlimited Unlimited Unlimited
Money-Back Guarantee 90 days 90 days 90 days 90 days
Customer Support 24/7/365 live chat and ticket 24/7/365 live chat and ticket 24/7/365 phone, live chat and ticket 24/7/365 phone, live chat and ticket

Core

The Core plan is likely best for small businesses just getting started. It can support two websites as well as one parked domain, which is perfect if you’re looking to expand your brand. The 10 email addresses ensure the most important people at your company can receive communications, but with 1GB of storage per inbox, they might be limited in the files they can share.

Launch

If you’re more serious about your online presence, choose the Launch plan. It gives you up to six times faster speeds as well as unlimited websites, parked domains and email addresses. You’ll even get $150 of free advertising credits to spread the word about your growing business.

Power

The Power plan comes with everything the Launch plan does as well as 12 times faster speeds. It’s also e-commerce ready, making it a great pick for businesses ready to launch an online store. You’ll also have access to phone support, which can be faster for solving problems than chat or support tickets.

Pro

Pro is the most expensive shared hosting plan and adds on your own dedicated IP address, which should help improve your website speeds. InMotion boasts this plan should get 20 times faster speed and performance.


InMotion Hosting Customer Service and Support

InMotion customer support is fast and reliable. We reached out with some questions to the live sales chat and got immediate answers. The technical support chat was just as responsive. Though the quoted wait time was up to 15 minutes, we received a response right away from an agent who spoke clear English. Agents are available 24/7 to help.

If you’d rather submit a support ticket, you’ll have to do that through your account management portal. You just choose your department, then write a short message about your issue. You’ll receive an email once someone has replied to your ticket.

The InMotion support section also has a ton of tutorials and resources that should answer most questions a newbie might have. If there’s something else you need help with, the community support forum is another good resource.


InMotion Hosting Additional Features Worth Noting

Reselling

InMotion Hosting offers four competitive reselling hosting plans, ranging from 100GB to 200GB of storage. Each plan provides free white labeling so that you use your business’s brand for the hosting you resell. Its reselling hosting options also come with free billing software.

WordPress Hosting

InMotion Hosting offers an extensive selection of WordPress hosting plans starting at $3.99 per month for two years ($11.49 per month afterward). These are popular choices for both first-time website builders and professional developers. InMotion Hosting also offers four WordPress hosting plans on a VPS ranging from $20 to $80 a month.

VPS (Virtual Private Server)

VPS services are best suited for websites with a high volume of traffic. These plans are more expensive, starting at $9.99 per month for a three-year plan ($44.99 per month afterward). When you pay month to month, VPS hosting starts at $54.99 per month for 4GB RAM and up to $121.99 per month for 16GB RAM.


InMotion Hosting Alternatives and How They Compare

InMotion Hosting MochaHost GoDaddy HostGator
Rating
Starting Price $3.29 per month for your first year (renews at $9.99 per month) $3.18 per month for your first year (renews at $6.35 per month) $5.99 per month for your first year (renews at $9.99 per month) $3.95 per month for your first year (renews at $11.99 per month)
Contract Length One month, one year, two years, three years One month, three months, six months, one year, two years, three years One month, one year, two years, three years One month, six months, one year, three years
Storage Limit Up to unlimited Unlimited Up to 100GB Up to unlimited
Bandwidth Limit Unlimited Unlimited Unmetered Unmetered
Free Domain Name All except Core plan All except Soho plan Yes Yes
Free SSL Certificate Yes Yes Yes Yes
Business Email Yes Yes Yes Yes
Uptime Guarantee 99.9999% for Business Class Pro plans 99.90% 99.90% 99%
Money-Back Guarantee 90 days 30 days 30 days 30 days
Customer Support 24/7/365 phone, live chat and ticket 24/7/365 live chat, ticket and phone 24/7/365 phone, live chat and text 24/7/365 phone, live chat and social media
Learn More On InMotion Hosting's Website -- On GoDaddy's Website On HostGator's Website
Read Reviews -- -- Read GoDaddy Review Read HostGator Review

InMotion Hosting vs. MochaHost

MochaHost is cheaper than InMotion, but you get one less website on the base plan. However, all plans come with the 99.9% uptime guarantee with MochaHost—not just the most expensive plan as with InMotion. Another drawback—MochaHost’s website is very dated and not intuitive to use, which makes us think its hosting interface will also be clunky.

InMotion Hosting vs. GoDaddy

GoDaddy’s lack of unlimited storage is a huge drawback, especially if you’re looking to host an e-commerce site with thousands of high-resolution product images. However, daily backups are included in all GoDaddy plans—this is a paid upgrade on all InMotion plans. We like InMotion Hosting better for its unlimited websites and longer money-back guarantee.

InMotion Hosting vs. HostGator

HostGator comes with unlimited emails at all plan levels—good if you have a lot of employees who need to communicate with customers. However, you only get unlimited disk space on the highest-tier plan—something InMotion offers on its mid-tier plan. HostGator might have a slight edge when it comes to existing websites, as it offers professional website migration services.


Is InMotion Hosting Right for Me?

As a highly rated web hosting service, InMotion Hosting is a good choice for a lot of individuals and companies. In addition to its solid plans, InMotion has one of the longest money-back guarantees on the market, giving you peace of mind if you’re on the fence. It also has highly responsive and U.S.-based customer service, so there are few language barrier struggles.

InMotion Hosting Is Best For:

  • Businesses and websites of all sizes looking to expand their online presence
  • Businesses looking to create an e-commerce business
  • Businesses that need more niche hosting options such as VPS or reseller hosting
  • Businesses that want a lot of U.S.-based customer support options

InMotion Hosting Is Not Recommended For:

  • Businesses with a lot of customers outside the United States or Europe, as InMotion only has three data centers in these areas
  • Businesses that want a three- or six-month contract length

Our Expert Opinion

We think InMotion Hosting is a reliable pick for hosting your website. Whether you’re a hosting newbie or a developer looking for Python, Node.js, Ruby resources and GIT version control, InMotion has it all. Its one-click installs, professional email and e-commerce tools give you full control over the look and feel of your online presence.


Frequently Asked Questions (FAQs)

How do I contact InMotion Hosting?

InMotion offers 24/7 customer service. You can contact InMotion through its live chat support, by phone or through email.

How can I switch web hosting providers?

The process of migrating your website can be done through InMotion Hosting’s technical support. The company offers this service for free with its hosting plans.

Is InMotion Hosting good for WordPress?

InMotion Hosting offers WordPress hosting that comes with extensive WordPress features and ensures that WordPress websites load at high speeds. Many website builders, from the beginner to the professional, choose to build a WordPress site because of the versatility and accessibility it offers.

How do I choose the best web hosting services?

When choosing the best web hosting services for your business, you’ll need to consider a variety of factors. The most important include your website’s size, traffic and goals. You’ll also want to consider the type of hosting you need—shared, VPS or dedicated hosting. Finally, factors, such as which come with the extras you need, including domain name or business email, and support in your preferred contact method, such as live chat, phone or email, should influence your decision.

What is bandwidth in web hosting?

If you want to ensure efficiency and reliability for your website, be sure to select a web hosting plan with an adequate amount of bandwidth. Bandwidth is the measure of data that can be transmitted between your site and its visitors, typically in megabytes or gigabytes per second. The higher it is, the more guests you can accommodate on your page without lagging speeds. Many hosts offer numerous levels of bandwidth so make sure to pick one tailored towards fulfilling all needs pertaining to your website.

Which type of hosting is best for a small business?

The best options for a small business are either shared hosting or VPS hosting. Both options can cost around $20 or less per month (usually when paid on an annual basis) and offer a high level of security and reliability.