Pipedrive is a customer relationship management (CRM) software designed for sales teams to help manage their sales pipeline, build customer relationships and track various aspects of the customer interaction and journey. We’ve created a full guide on Pipedrive pricing plans, covering every important feature you need to know before deciding on a particular plan.
Who Is Pipedrive Best For?
Pipedrive is a good choice for teams looking for a simple CRM with pipeline visualization tools. Pipedrive’s drag-and-drop feature makes it easy to simplify complex CRM data by designing visual pipelines and customizing reporting dashboards.
It’s a perfect fit for small to medium-sized businesses that need an easy way to manage their sales pipeline and other basic business functions such as email management and lead tracking.
Featured Partners
1
monday sales CRM
Free; $9 per user per month for basic features
14 days
Yes
2
HubSpot
Free; $15 per user per month (billed annually)
14 days
Yes
3
Pipedrive
$14 per user per month (billed annually)
14 days
Yes
4
Salesforce
$25 per month per user for basic features
30 days
Yes
Pipedrive Pricing Plans
Pipedrive has five tiers of pricing plans: Essential, Advanced, Professional, Power and Enterprise.
Pipedrive CRM starts at $14 per month per user, payable annually. More feature-rich subscriptions are also available for $29, $49, $64 and $99 per month per user, which are payable annually.
Generally, Pipedrive is a reasonably priced CRM solution, although you will have to pay extra for some regular features. Here’s a more comprehensive description of the various plans:
Pipedrive Essential Plan: Starts at $14 per Month
Pipedrive’s Essential plan is a great choice for small businesses. This plan provides basic CRM tools and platform integrations.
Users are able to customize pipeline phases and fields. Data can be imported, exported and merged (duplicate data). It also includes the basics such as lead tracking and deals management, as well as sales reports, mobile apps and email integration.
Features include:
- Customizable pipelines
- Lead and deal management
- Data import/export
- Basic meeting scheduler
- Contacts map
- Sales Assistant AI
- API access
- Deal and Activity reports
- Visual dashboards
- Shareable dashboard links
- World-class data storage
- Two sets of user permissions
- Native mobile Android and iOS apps
- Security dashboard
- Two-factor authentication
- Automatic call logging
- Apps marketplace with more than 250 integrations
- Contact and Calendar sync with Google and Microsoft
A few more key integrations are included in this plan, including contact and calendar sync with Google and Microsoft, a Chrome extension for Gmail, access to the Pipedrive Developers’ Corner, an online help center, 24/7 live chat support, an apps marketplace with over 250 integrations and support for 19 languages.
Security is basic (two-factor authentication and AES-256 encryption are included), and users have access to a sales assistant AI to help improve sales performance. The Essential plan is a very good option for small businesses but the main catch is that there are limits on how many users, deals, contacts and products can be added.
When invoiced annually, the Essential plan costs $14 per user per month ($168 per user per year) while it costs $24 per user per month when billed monthly.
Pipedrive Advanced Plan: Starts at $29 per Month
Pipedrive’s Advanced plan significantly increases the number of features that assist enterprises in tracking communications. It increases automation and expands communication tools.
Features include:
- Customizable email templates and signatures
- Two-way email sync
- Group emailing and email scheduling
- Email open and click tracking
- Web-to-mobile calls
- Smart contact data
- Video call scheduling
This plan includes two-way enterprise email sync, customizable email templates, merge fields, email open and click tracking and email scheduling. There are extra automation features such as smart contact data, which automatically fills each lead’s profile with information from their online behavior, and communication features such as a meeting scheduler and video call scheduling.
Pipedrive’s Advanced plan is a cost-effective alternative for companies that require a streamlined lead-nurturing procedure, particularly via email. When billed annually, Pipedrive’s Advanced plan costs $29 per user per month ($348 per user per year), and $39 per user per month when billed monthly.
Pipedrive Professional Plan: Starts at $49 per Month
The Pipedrive Professional plan comes with enhanced reporting, automation and team management tools. It also incorporates Google Workspace and document tracking, so you know when clients have reviewed what you send to them.
Features include:
- Custom fields and reports
- Revenue forecast reports
- Team management tools
- Team goals
- Autofilled templates and off-line docs
- Document open tracking and eSignatures
- PDF format, Google Slides and Sheets support
- Google Drive and Microsoft OneDrive document integration
Professional is an excellent choice for large, growing teams that need to make use of every automation option at their disposal to accelerate revenue growth.
When billed annually, Pipedrive’s Professional package costs $49 per user per month ($588 per user per year), or $64 per user per month if billed monthly.
Pipedrive Power Plan: Starts at $64 per Month
Pipedrive’s Power plan comes standard with all of the functionality of the lower plans and also adds functionality for extra work groups, more active automations and allows for more custom fields.
Features include:
- Up to 200,000 open deals
- Up to 500 custom fields
- Up to 250 insights reports
- Phone support from 5 a.m to 9 p.m UTC
- Implementation program
Pipedrive’s Power plan costs $64 per user per month invoiced annually or $79 per user per month on a monthly plan.
Pipedrive Enterprise Plan: Starts at $99 per Month
Pipedrive’s Enterprise plan comes with unrestricted and unlimited access to most Pipedrive tools.
Features include:
- Unlimited team management
- Unlimited security dashboard
- Unlimited report limits (per user)
- Unlimited user permissions
- 24/7 phone support (not just chat)
- Security rules
Pipedrive’s Enterprise subscription is $99 per user per month invoiced annually ($1,188 per user per year) and $129 per user per month when billed monthly.
Pipedrive Features Comparison: Usage Limits
The usage limits in Pipedrive are determined by the plan you are on. The following are the restrictions for open deals, reports limits, custom fields and workflow automation:
| Pipedrive Features and Plans | Open Deals (per company) | Custom Fields (per company) | Reports Limit (per user) | Workflow Automation |
|---|---|---|---|---|
|
Essential
|
3,000
|
30 |
15
|
–
|
|
Advanced
|
10,000
|
100 |
30
|
30 |
|
Professional
|
100,000
|
300 |
150
|
60 |
|
Power
|
200,000
|
500 |
250
|
90 |
|
Enterprise
|
Unlimited
|
Unlimited
|
Unlimited
|
100 |
Pros and Cons of Using Pipedrive
Pipedrive is a great CRM for businesses of all sizes. It’s easy to use and offers an intuitive, visual interface that makes it simple to track deals, tasks and other important metrics.
But Pipedrive isn’t perfect. Here are some pros and cons you should know before you get started:
| PROS | CONS |
|---|---|
|
Mobile-friendly interface lets you access your data anywhere, anytime
|
There’s no free plan available
|
|
Easy-to-use drag-and-drop functionality
|
Only the Enterprise plan supports phone support
|
|
Visual pipeline management makes it easy to see where your leads are in the sales funnel at any given time
|
Lead generation tools involve extra budget for companies
|
Learn more about the benefits a CRM can bring your business.
Featured Partners
1
monday sales CRM
Free; $9 per user per month for basic features
14 days
Yes
2
HubSpot
Free; $15 per user per month (billed annually)
14 days
Yes
3
Pipedrive
$14 per user per month (billed annually)
14 days
Yes
4
Salesforce
$25 per month per user for basic features
30 days
Yes
Pipedrive Alternatives
Pipedrive does not have a free plan for small businesses searching for a CRM solution. Furthermore, its pricing plan may be prohibitively expensive for startups and small businesses.
However, if you’re looking for a free and economical option, consider Zoho CRM or Insightly.
Pipedrive’s caller feature is only available in its two top tiers, which is ideal for sales teams that make a lot of outbound calls. If you need a CRM with a built-in phone system across all levels, Freshsales is a good option.
Read more: Explore our guide to the Best Pipedrive Alternatives
Frequently Asked Question (FAQs)
What are the benefits of a CRM?
CRM benefits include the ability to segment customers, personalize outreach, centralize and organize lead, customer and partner data, forecast sales trends, scale internal and external communication, automate tasks and data entry and discover actionable trends in customer data. All of these benefits come together to help companies offer better lead and customer experiences, ultimately boosting lead conversion rates and customer lifetime values.
What is Pipedrive used for?
Pipedrive is used to manage sales pipelines. It helps to keep track of deals, contacts and tasks. With a tool, such as Pipedrive, you can make sure that you never forget a customer again by tracking your communications with them in one place.
What is a CRM system used for?
Companies use a CRM to gather customer and lead data, then store it on one digital platform. This data is then available to sales, marketing and customer service representatives who reference it when interacting with leads and customers. Company reps use CRM tools, such as notes storage, analytics dashboards, sales forecasts and lead and customer profiles, to inform the efficient creation and delivery of personalized and positive customer experiences.
Does Pipedrive have a free plan?
Unfortunately, Pipedrive does not have a free plan. However, it offers a 14-day free trial so you can try out your preferred plan before you buy. This helps you get a feel for how Pipedrive works and how it can help better manage your sales processes.
Is Pipedrive an effective CRM?
Pipedrive contains the essential CRM elements that each organization requires and caters to both small and large teams. Besides, prices are in line with the industry average.
What is the best CRM?
When choosing a CRM there are many factors to consider, including the cost per user, the total number of users allowed and the available integrations with other software. If your focus is on capturing and closing leads, you may want to purchase a marketing CRM. If you just need a tool to help keep your data organized, check out our list of the best CRMs for small businesses.
