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Best Debt Relief & Settlement Companies of May 2024

Editor
Senior Staff Writer

Reviewed

Updated: May 1, 2024, 12:33am

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Debt settlement companies generally negotiate with your creditors so you can pay off your debt for less than you owe. If you’re considering debt settlement, choosing a trustworthy company is important. The Forbes Advisor editorial staff evaluated the most popular debt relief companies to help you make an informed decision.

Why You Should Trust Us

Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. You can read more about our editorial guidelines and the methodology for the ratings below.

  • 25 companies considered
  • 18 data points analyzed
  • 25 years’ editorial/personal finance experience behind this review

Read More

Best Debt Settlement Companies of May 2024

Our debt experts have compared 25 companies that offer debt settlement services to find the best options available. For a company to appear on this list, its debt settlement services must be widely available in the U.S.

Debt settlement can come with significant risks: It can damage your credit and be costly, and it isn’t guaranteed to work. Because of this, it’s important that you find and work with a reputable company. The best debt relief companies are transparent about fees, have a long history of excellent customer service and are accredited by an industry watchdog such as the American Association for Debt Resolution, or AADR.

Best For Fee Transparency

National Debt Relief

4.5
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

15% to 25%

BBB Rating

A+

Learn More Arrow
On NationalDebtRelief.com

15% to 25%

A+

Editor's Take

National Debt Relief garnered the “Best For Fee Transparency” award because it offers clear and straightforward information on fee structure on its website: “Once debts are settled, the average client usually pays a fee of 15-25% of the total debt enrolled.”

National Debt Relief has assisted over 600,000 individuals since its establishment in 2009. The company also has a solid track record with customer ratings, earning an A+ rating from the Better Business Bureau and 4.7 out of 5 stars on Trustpilot.

Pros & Cons
  • Fairly transparent about fees
  • Offers a client dashboard
  • AFCC accredited
  • Offers calculators and other resources on its website
  • Must owe at least $7,500 in debt to qualify
  • Fees can be as high as 25% of settled debt
  • No live chat
  • Doesn’t operate in three states
  • Customer support is only available Monday through Friday

Best For An Established Track Record

Pacific Debt Relief

4.1
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

15% to 35%

BBB Rating

A+

15% to 35%

A+

Editor's Take

Pacific Debt Relief earned the “Best For Established Track Record” title with more than 20 years of strong customer service, which includes maintaining contact with clients throughout each step of the process.

Pacific Debt Relief takes extra action to help people receive the assistance they need, even if they reside outside the company’s coverage area or do not qualify for its services. In such cases, Pacific offers free quotes and referrals to suitable alternative programs.

Pros & Cons
  • Long time in business
  • High customer satisfaction scores
  • AFCC accredited
  • Fees can be as high as 35% of settled debt
  • Requires $10,000 or more in unsecured debt to qualify
  • No live chat or client dashboard on its website
  • Isn’t available in 21 states
  • Customer support not available on Sunday

Best for Quick Resolution

Accredited Debt Relief

4.0
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

25%

BBB Rating

A+

Learn More Arrow
On Accredited Debt Relief's Website

25%

A+

Editor's Take

Accredited Debt Relief was selected as the “Best For Quick Resolution” for several reasons. The primary one is its promised timeline: The firm is committed to helping clients become debt-free in 12 to 84 months. Other pluses are free consultations for client education and a fee structure that’s based on performance. Accredited Debt Relief says its clients only pay if it successfully reduces your debt, so that you don’t spend money on a program that won’t help you.

Pros & Cons
  • Free consultation
  • A+ accreditation with the BBB and overwhelmingly positive customer reviews
  • Can negotiate more favorable terms or get creditors to accept lump-sum settlements
  • Must have at least $10,000 in unsecured debt to qualify
  • Not available in every state
  • Fee is based on total enrolled debts at the start of the program—not on the amount saved

Best Nonprofit for Debt Relief Help

Money Management International

4.0
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

BBB Rating

A+

Learn More Arrow
Read Our Full Review

A+

Editor's Take

Money Management International (MMI) is a nonprofit organization that has helped people escape debt since 1997. While not a debt settlement company, MMI assists individuals in managing debt and finances by negotiating interest rates on credit cards and unsecured debts. Although it doesn’t offer lump-sum negotiations, it can help reduce total interest payments, benefiting consumers financially. MMI is available online in all 50 states; for those preferring in-person assistance, it has brick-and-mortar locations in 25 states.

Pros & Cons
  • Free initial debt and budget analysis
  • Available in all 50 states
  • 24/7 counseling availability
  • MMI charges fees for some services
  • Debt relief through debt settlement is likely to damage credit
Details

If you’re interested in the debt management plan from Money Management International, you can get started by filling out a form online, calling or visiting a brick-and-mortar location in any of 25 states.

MMI’s services are available in all U.S. states and territories.

Best for Negotiating Tax Debt

CuraDebt

3.9
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

Up to 20%

BBB Rating

A+

Up to 20%

A+

Editor's Take

CuraDebt was dubbed the “Best for Negotiating Tax Debt” due to its specialized tax team, including a squad of enrolled agents with IRS credentials, that can help you resolve issues with both federal and state taxes. Consultations are free; if you do sign on, the company proffers written refund policies on its investigation and resolution services. Unlike many other companies, CuraDebt charges no upfront fees or monthly fees.

Pros & Cons
  • Free consultation and debt relief analysis
  • Offers secured and unsecured debt relief services
  • Accredited by the AFCC and IAPDA
  • Minimum debt requirement of $7,000
  • Performance-based fee structure
  • Outdated website
  • Doesn’t clearly list fees online
  • Fees vary depending on the debt enrolled
  • Debt relief services not available in 15 states
  • Tax relief services not available in Pennsylvania and Puerto Rico

Best for After-Hours Customer Service

New Era Debt Solutions

3.8
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

14% to 23%

BBB Rating

A+

Learn More Arrow
On New Era's Website

14% to 23%

A+

Editor's Take

New Era Debt Solutions has been in business since 1999 and says it has settled more than $275 million in debt for its clients. With an A+ rating from the Better Business Bureau and a rating of 4.9 out of 5 stars on Trustpilot, it ranks high for customer satisfaction. New Era Debt Solutions specializes in settling various types of unsecured debt, such as credit cards, department store cards, signature loans, personal lines of credit, old repossessions, old judgments and private student loans in default.

Pros & Cons
  • High customer satisfaction scores
  • AFCC accredited
  • Offers live chat
  • Doesn’t operate in three states
  • Current customer support only available Monday through Friday

Best for Monitoring Progress With an Online Dashboard

Freedom Debt Relief

3.7
Our ratings take into account the company’s fees, customer satisfaction, history, digital access and other category-specific attributes. All ratings are determined solely by our editorial team.

Fee for Settlement

15% to 25%

BBB Rating

A+

Learn More Arrow
On Freedom Debt Relief's Website

15% to 25%

A+

Editor's Take

Freedom Debt Relief stands out for the monitoring capabilities of its user-friendly online dashboard, backed by online chat and a team of 350+ customer service representatives for personalized assistance. These features earned this company the title “Best for Monitoring Progress With an Online Dashboard.” The company uses proprietary technology developed over 22 years to pursue efficient debt settlement strategies. Clients have flexibility in managing their program deposits, can use an array of online tools and have access to a knowledgeable support staff.

Pros & Cons
  • Overall positive customer service reviews
  • Offers a client portal
  • Customer support is available seven days a week
  • Lawsuits concerning transparency and unlawful charges
  • Doesn’t disclose in which states it operates
  • Must have unsecured debt of $7,500 or more to qualify
  • No live chat

Summary: Best Debt Relief Companies of May 2024

Company Forbes Advisor Rating Best For Fees BBB Rating LEARN MORE
National Debt Relief 4.5 4.5-removebg-preview Best for Fee Transparency 15% to 25% A+ Learn More On Nationaldebtrelief.com's Website
Pacific Debt Relief 4.1 4-removebg-preview Best for Established Track Record 15% to 35% A+ Learn More
Accredited Debt Relief 4.0 4-removebg-preview Best for Quick Resolution 15% to 25% A+ Learn More On Accredited Debt Relief's Website
Money Management International 4.0 4-removebg-preview Best Nonprofit for Debt Relief Help $33 set up fee; $25 monthly fee A+ Learn More Read Our Full Review
CuraDebt 3.9 4-removebg-preview Best for Negotiating Tax Debt Up to 20% A+ Learn More
New Era Debt Solutions 3.8 4-removebg-preview Best for After-Hours Customer Service Options 14% to 23% A+ Learn More On New Era's Website
Freedom Debt Relief 3.7 3.5 Best for Monitoring Progress With an Online Dashboard 15% to 25% A+ Learn More On Freedom Debt Relief's Website

What Is Debt Settlement or Debt Relief?

Debt settlement, sometimes referred to as debt relief, is the process of settling debts for less than the amount owed. When you settle debts, you pay an agreed-upon amount to each of your creditors. This payment ends your obligation to pay, and the remaining debt is canceled or forgiven.

Debt settlement is a form of debt relief that allows you to relinquish some of the financial burden of owing money to creditors. There are generally two options for debt settlement:

  • Do-it-yourself (DIY) debt settlement
  • Debt settlement companies

If the thought of learning how to negotiate credit card debt settlement seems overwhelming, it could make sense to work with a debt settlement company. The debt professionals at these companies can handle all of the heavy lifting, making it easier for you to eliminate your debts.

Debt Settlement vs. Debt Relief

Debt settlement companies are often called “debt relief” companies, which may be misleading. Unlike student loan debt relief, where your debt may be canceled, no federal programs provide debt relief. In other words, you would have to choose between settling your debt–by either paying it in full or negotiating a lower balance–or filing for bankruptcy.


How Does Debt Settlement Work?

You would first contact the party you owe money to—either the original creditor or a debt collector representing them—and ask about options to pay off your debt. You may be able to negotiate with creditors to pay a reduced lump sum, sometimes less than the total owed, in exchange for forgiving the remaining debt.

If you work with a debt settlement company, you may be asked to stop making payments temporarily to increase negotiation leverage. Of course, doing this could hurt your credit score, but if you’re already in a position where you can’t afford to pay your bills, this may be a better option than not paying altogether, which could result in a lawsuit or further damage to your credit score.

The debt settlement company then negotiates with creditors, aiming for a mutually agreed-upon reduced amount. Upon reaching a settlement, you would either make a lump sum payment or monthly payments, depending on the agreement.

Ultimately, paying less than you owe through debt settlement will have a negative impact on your credit score. However, it’s temporary and a better alternative than ignoring the debt altogether.

Related: Debt Settlement: How Does It Work And Is It Worth The Risks?

Who Qualifies for Debt Relief?

Anyone who has debt technically qualifies for debt settlement. Some companies may require minimum debt thresholds, but there’s no standard rule.


Pros and Cons of Debt Settlement

Discover the pros and cons of debt relief below to find out if its right for you

Pros of Debt Settlement Relief

  • Reduced debt. Debt relief can lead to a significant reduction in the total amount owed.
  • Avoiding bankruptcy. While debt settlement may negatively affect your credit, it doesn’t have the long-lasting repercussions that bankruptcy brings.

Cons of Debt Settlement Relief

  • Credit impact. It can often negatively affect your credit score because it will appear on your credit report as a partial payment.
  • No guarantee. You may not be able to settle your debt. Creditors might demand the full amount and even sue you to get it. If they win, your wages can be garnished, and they may be able to take money out of your bank account.

Risks of Debt Settlement

Along with hits to your credit, debt settlement also comes with other risks. Here are some things you should watch out for.

  • Companies may continue to charge interest and late fees while you’re in the process of negotiating your debt.
  • There’s no guarantee that your creditors will settle with you. You may still be on the hook for the total amount you owe.
  • Debt relief companies usually charge fees for settling the debt. Fees are usually between 15% to 25% of the debt amount they’re working on.
  • Debt relief scams can be hard to spot, so make sure you look into a company before working with it. Asking for money up front or guaranteeing positive results should be seen as red flags that it’s not a legitimate company.

When is Debt Settlement a Good Idea?

Debt settlement may be a good idea if you can’t afford all the debt you owe but want to avoid bankruptcy’s long-term consequences. In that case, settling your debt can be a good compromise between paying in full and declaring bankruptcy.

When Is Debt Settlement Not a Good Idea?

If you need good credit to qualify for a job or for financing, such as a mortgage or personal loan, debt settlement may not be the best option.

It can negatively affect your credit score because you may be encouraged to miss payments in order to negotiate lower balances with your creditors. This is a common leverage tactic that debt relief companies use to help borrowers land payment plans they can afford.

However, because payment history makes up a large percentage (35%) of your credit score, late payments will negatively affect your credit.


How to Choose a Debt Relief Company

Before you select a debt settlement or debt relief company, make sure you research it thoroughly. There are many bad actors who pose as legitimate companies (usually promising to wipe out all of your debt) and are just trying to scam you out of money.

The Consumer Financial Protection Bureau recommends doing the following:

  • Conduct a free search on the company on the CFPB’s consumer complaint database.
  • Contact your state attorney general and local consumer protection agency to find out if any consumer complaints are on file about a given company.
  • Some states require debt relief companies to have a license, which you can verify with your state’s attorney general.

Alternatives to Debt Settlement

If you’re not sure about debt settlement, there are other ways you can handle your debt that might have less of an impact on your credit score. As you decide what to do about your debt, make sure you’re choosing an affordable solution. For example, don’t pay off your debt with a loan secured by your home, because if you get behind on payments you could lose your home.

Here are some other options:

  1. Meet with a credit counselor to create a personalized debt reduction plan you can afford.
  2. Take out a personal loan and pay off your debts that way.
  3. Consolidate your debts onto one credit card.
  4. Tap into your home equity via a HELOC to pay off your debt.

Debt Settlement vs. Debt Consolidation

Debt settlement and debt consolidation are different approaches to managing multiple debts. Debt settlement negotiates a lower amount owed, while debt consolidation merges debts into a single payment. Debt settlement is for those struggling to afford current debts.

On the other hand, debt consolidation is beneficial for streamlining payments and possibly securing a lower interest rate. It typically involves options like personal loans, cash-out refinances or low-APR credit cards. While applying for new credit may cause a minor credit score dip, debt consolidation itself doesn’t harm your credit.

  Debt Settlement Debt Consolidation
Definition 
Negotiating with creditors to pay off a portion of the debt
Combining several debts into one loan with a lower interest rate
Effect on credit
Negative if company recommends you stop making payments
Minimal if payments are made on time and credit utilization is low
Length of time 
Typically shorter than debt consolidation
Usually longer than debt settlement
Effect on debt
Debt reduced but credit score may suffer
Debt balance stays the same, but may be easier to manage
Fees
Generally involves paying fees to a debt settlement company
May involve fees for balance transfers or loan origination
Risks
Scams and damage to credit score
Taking on more debt if spending habits don’t change

Related: What Is Debt Consolidation & How Does It Work?

Debt Settlement vs. Bankruptcy

Debt settlement and bankruptcy are options for managing overwhelming debt, each with its own advantages and disadvantages. The two main differences between these options are your debt status and credit status.

With debt settlement, you’ll still owe money, but it may be less than what you initially owed. However, your credit can be repaired in a much shorter amount of time than with bankruptcy. Similarly, you won’t have the stigma of a bankruptcy on your credit report, which can affect your ability to rent and get employment.

Bankruptcy allows you to be debt-free, but the price is having it show on your credit report and public records for up to 10 years.

The choice between debt settlement and bankruptcy should depend on your circumstances and financial goals. Speak with a financial advisor or debt counselor if you’re unsure which path is best for you.


Methodology

We reviewed 25 debt companies that offer debt settlement services to develop our list of the best debt relief companies. We analyzed each company on 18 data points in the categories of fees, customer satisfaction and experience, digital experience, history and the number of services provided. We chose the seven best debt settlement companies based on the weighting assigned to each category:

  • Customer satisfaction and experience: 35%
  • Fees: 25%
  • History: 25%
  • Digital experience: 10%
  • Number of services: 5%

We considered several characteristics within each category, including its fee for relief, Better Business Bureau score, Trustpilot score, time in business and accreditation with the AADR. We also considered whether the company offers services like free consultations and credit counseling. Finally, we evaluated each company’s digital experience based on their mobile app and website. For a company to appear on this list, its debt relief services must be widely available in the U.S.


Frequently Asked Questions (FAQs)

How much does debt relief cost?

Debt relief companies normally charge a fee for their services, which can range from 15% to 25% of the total debt owed. Some of the best debt relief companies work on a performance-based fee structure, meaning you only pay a fee once the company settles a debt. Considering the cost of these fees can help you decide if debt settlement is right for you.

What percentage of a debt is typically accepted in a settlement?

The percentage of debt typically accepted in a settlement can vary widely depending on your specific circumstances. It’s important to consider how much you can afford to pay. However, it’s common for settlements to be around 50% to 70% of the original debt.  The longer the debt has been outstanding, the more agreeable the creditor may be to a steeper discount.

How long does debt settlement take?

The debt settlement process varies and may, according to the National Foundation for Credit Counseling, take as long as three to four years.

How much does debt relief affect your credit score?

The impact of debt settlement on your credit score largely depends on how many accounts you’re trying to settle and the recency of your last payment. Your payment history accounts for the largest portion of your credit score, and multiple late payments can cost you significant points. However, you’re more likely to see a larger decline if your credit score was high before you began the debt settlement process.

Related: Does Debt Settlement Impact Your Credit Score? 

How long does debt settlement stay on your credit report?

Negative information, including late payments associated with debt settlement, can remain on your credit reports for up to seven years. The impact of late payments and other negative information lessens over time, but you may see an immediate credit score drop following your first late payment.

Are debt settlement companies legitimate?

While there are legitimate debt settlement companies, there are also many scammers in that industry. Be cautious of any company that guarantees results or requires an upfront fee before any debt is settled. Always research a company before working with them, and check for any complaints or negative reviews.

What must a debt relief company disclose?

By law, debt settlement companies are required to disclose certain details before you sign up for services. This includes fees and terms for any services offered, an estimate of how long it may take for the company to settle with creditors, how much money you must save before the company makes an offer to creditors and information about the negative consequences of halting payments to creditors.

How do you write a debt settlement proposal letter?

If you’re interested in negotiating debt settlement on your own, you’ll need to know how to write a debt settlement proposal letter. This letter should identify the account you’re hoping to sell, include a proposed settlement amount and cite any supporting information regarding why the creditor should agree. If you have any documentation to back up your claim, such as a medical bill or unemployment claim, you may want to include copies of that as well.

How long after debt settlement can I buy a house?

While a debt settlement can stay on your credit report for seven years, you won’t necessarily be prevented from qualifying for a mortgage. Mortgage lenders look at a mix of factors when deciding whether to provide a loan, including a borrower’s credit score, down payment amount, work history and assets. Some loan programs also take into account first-time home buyer status.


Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results.

Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.

Managing Editor, Global Data and Automation for Forbes Advisor. Mitch has more than a decade of experience as personal finance editor, writer and content strategist. Before joining Forbes Advisor, Mitch worked for several sites, including Bankrate, Investopedia, Interest, PrimeRates and FlexJobs.

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