Our Verdict

The New India Assurance Motor Policy is one of the largest car insurers of India providing wider coverage and protection to the insured four-wheelers. The company safeguards the insured car from all types of financial emergencies and also provides towing assistance. However, the presence of cashless garages are limited as compared to other private car insurers.

New India Assurance Car Insurance

New India Assurance Car Insurance
3.0
Our star ratings are based on a range of criteria and are determined solely by our editorial team. See our methodology for more information.

Cashless Garages

500+

Zero Depreciation Cover

Available

Add-ons

Towing Charges Cover

New India Assurance Car Insurance

Cashless Garages

500+

Zero Depreciation Cover

Available

Add-ons

Towing Charges Cover

Pros & Cons
  • Prompt customer support with live chatbot feature.
  • Option to customize your IDV.
  • Poor website navigation.
  • No coverage for general wear and tear, breakdowns.
  • Limited cashless garages.

Key Features of New India Assurance Car Policies

  • Under no claim bonus benefit, discounts are available upon the policy renewal, ranging from 20% to 50%, in the claim free years.
  • Provides compensation for towing charges from the place of accident to the workshop up to a limit of INR 1,500. The insured be compensated for higher towing charges subject to payment of additional premium.
  • Provides coverage for calamities such as earthquakes, floods and fire and landslides.
  • Provides coverage for terrorist and malicious act also.
  • Provides coverage for theft and accident.
  • Personal accident coverage of INR 15 lakh.
  • Coverage for damages related to a third party or third-party property.
  • Zero depreciation cover which offers full claim settlement without any deduction for depreciation

Types of New India Assurance Car Policies

Liability Only Policy

The liability only policy or third-party insurance is mandatory coverage for any vehicle. This policy provides financial protection to the insured from any legal liability arising due to any loss or damage caused to third person or property up to INR 7.5 lakh. Third party car insurance does not come along with any add-ons; however, personal accident cover for owner-driver is included here.

Package Policy

The package policy covers both third-party liabilities and own damage cover. Apart from third party liabilities, it also provides coverage for any damage arising due to accident or any man-made or natural calamities such as theft, fire, floods or landslide. The policyholder can also avail discount on premium from 20-50% under NCB benefit. The comprehensive policy also allows the policyholder to enhance the scope of coverage by adding any of the optional covers.


Add-on Covers of New India Assurance Car Policies

The New India Assurance car insurance provides useful add-ons which can be opted by the policyholder while buying the car policy at a nominal premium cost. The add-on covers are explained as follows:

  • Coverage for the damage of accessories fitted in the cars such as stereos, fans, air-conditioners.
  • Personal accident coverage for co-passengers and paid drivers.
  • Coverage for legal liabilities to employees.

What Does New India Assurance Car Policy Not Cover?

  • Wear and tear, breakdowns
  • Any loss or damage when driving without a driving license or under the influence of alcohol.
  • Any loss or damage due to war, civil war, etc.
  • Claims arising out of contractual liability.

Documents Needed to Buy New India Assurance Car Policy

  • Duly filled and signed insurance proposal form.
  • Identity proof such as PAN card, Aadhar card or passport.
  • Address proof such as electricity bill/ration card or Aadhar card.
  • A recent passport sized photograph.
  • A copy of driving license.
  • A copy of registration certificate or RC of the vehicle.
  • Pollution certificate.

How to Make a Claim for New India Assurance Car Policies?

Case 1: Accidental Damage

  • Notify the nearest company’s office and fill the claim form.
  • Submit the duly filled claim form with other supported documents such as registration certificate, driving license, among others.
  • The damaged vehicle would be inspected by the surveyor, appointed by the insurance company.
  • If approved, then the claim amount would be notified to the workshop or network garages, where the insured vehicle would be repaired.

Case 2: Liability Claim

  • Notify the insurance company immediately of any incident likely to give rise to liability claim.
  • The receipt of summons from Court, if any, should be sent to the company immediately.
  • Duly filled claim form along with the copies of registration certificate, driving license or FIR are to be submitted, to raise a claim.

How to Renew New India Car Insurance Policy?

Below are the steps to be followed to renew car insurance online instantly: ​

  • On the company’s webpage, click car insurance.
  • Enter the details of the car and check insurance policy renewal quotes.
  • Submit the details such as name, email, car’s registration number, insurance policy number, policy expiry, previous claim details.
  • Select a car insurance renewal plan from the available options and the needful add-ons.
  • If the policyholder had a claim-free previous year, then they are required to enter No Claim Bonus.
  • After filling in these required details, make the premium payment, and the car insurance policy will be renewed. ​​​

Methodology

For Forbes Advisor India ratings, we analyzed the New India Assurance car policies on the basis of the following five metrics:

  • Type of Policy Coverage (30% of the score)
  • Claim Process (20% of the score)
  • Insurance Options (20% of the score)
  • Cashless Network Garages (20% of the score)
  • Ease of Access (10% of the score)