ClickMeeting Review 2024: Features, Pros & Cons

ClickMeeting is a platform that lets users host video meetings, conferences and webinars. Because of its scalability, it works for individuals holding calls with a few people or organizations hosting online events for thousands of people.

First created in 2011, ClickMeeting has since become a webinar solution for businesses leaning into remote work and educational organizations seeking to offer instruction beyond the classroom. Its software has many of the in-app tools you expect for video conferencing, including:

• Breakout rooms
• Screen sharing
• Whiteboards
• Virtual backgrounds
• Auto-streaming (for Facebook and YouTube)
• Automatic “thank you” and follow-up emails
• Polls and Q&As
• Integrations with popular apps

ClickMeeting offers multiple premium plans, with a 30-day free trial to help you decide if the service suits your business needs.

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ClickMeeting is a virtual conferencing service, requiring a reliable internet source to work. Once logged in, you may host meetings where participants join by email, phone or a unique invite link. Hosts can also require attendees to enter a special password or make it so anyone can join the meeting. Additionally, ClickMeeting offers toll-free numbers to let some attendees dial in without risking additional costs.

Once the meeting starts, the host can access various tools, such as screen sharing or whiteboard, to engage members. They can also have a Q&A session or get participants to answer poll questions.

Regardless of your service plan, you can create unlimited meetings; the number of attendees will vary according to your monthly or annual subscription tier.

ClickMeeting will automatically send out a thank-you message to participants on behalf of the host. This gesture is very positive and can help customers positively impact participants. It is also a remarkably uncommon feature that fosters a sense of thoughtfulness and helps set ClickMeeting apart from its competitors.

ClickMeeting will also send up a follow-up meeting for those who did not participate in meetings despite getting an invite. The gesture can help account owners stay connected to leads or plan a “makeup” event for those who missed the meeting or webinar on the day.

While reviewing ClickMeeting, we made note of various features and how they aligned with similar products. These considerations are detailed below.

Hardware

There is no hardware to purchase or set up with ClickMeeting. The company designed its platform to work on desktops or smart devices. As such, ClickMeeting is a budget-friendly solution for organizations wishing to conference without worrying about equipment costs.

Software

ClickMeeting is an entirely digital solution for holding meetings and webinars. Its apps are downloadable on desktop and mobile, and it is compatible with Windows, Mac, iOS and Android devices.

In addition to supporting conferencing sessions with potentially thousands of participants, users can also use ClickMeeting to:

• Record sessions for those who could not attend
• Host Q&A events where attendee chat questions are highlighted on screen
• Share information in different languages thanks to real-time translations
• Engage participants using whiteboard, shared screens and chat tools

Though it lacks a pin or spotlight feature and the raise hand feature is not a separate function, ClickMeeting software does possess much of what a company or individual would need to host meetings for a wide range of purposes.

Record Meetings

ClickMeeting lets hosts record meetings. Once the session begins, click the “Record” button at the top of the window. You can later choose to cease recording before the meeting ends or stop at the very end of the session.

Security

ClickMeeting allows users to handle the security of meetings proactively. For instance, you can lock meetings using tokens or passwords or open the sessions to anyone with a link.

Third-Party Integrations

ClickMeeting offers up to 19 popular integrations. Some third-party apps, such as PayPal, PayU and Stripe, are only available to paid account holders. To access integrations, click “Account Settings,” then select the “Integrations” tab. The accessible integration options are in color, and unavailable apps are gray.

ClickMeeting is easy to use, especially if you have extensive experience with video meetings or conferencing software. There may be a few extra steps, as depending on the type of meeting format you choose, the event does not start or end automatically. The more people attending the event, the more time and care may be necessary for ensuring accurate delivery of invitations and deciding on password sharing.

We found that the conference call had great quality. The video was high definition, and the sound was clear and crisp. We did note that virtual backgrounds weren’t always smooth, but this depended on the device and connection.

As for the internet connection, we received repeated warnings about its stability, despite having no notable internet issues. This could suggest a level of sensitivity that may make ClickMeeting a poor fit for anyone with a notably slow connection.

	Live	Automated
Starting Price	$26 per month, priced annually	$42 per month, priced annually
Meeting Participants (Maximum)	1,000	1,000
Screen, App and Document Sharing	Yes	Yes
Whiteboards	Yes	Yes
Record Meetings	Yes	Yes
Virtual Backgrounds	Yes	Yes
Meeting Transcription	Yes	Yes
Integrations	19	19
Breakout Chat Rooms	Yes	Yes
Polls	Yes	Yes
Pin/Spotlight Certain Participants	No	No
Raise Hand	Yes; available under “emojis”	Yes; available under “emojis”
Customer Support	Email and live chat	Email and live chat

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Live

Live provides many of the video and audio conferencing tools businesses need during sessions. While the plan caps attendees at 1,000, you can stream events on Facebook and YouTube, allowing you to reach a vast audience. In addition to automated streaming, you can automatically record meetings, save recordings to Dropbox, schedule meetings in advance or let ClickMeeting run your events.

One setback for the Live plan is that you are limited to one host or presenter at a time. Likewise, you cannot host simultaneous meetings without purchasing a separate add-on or a custom service plan.

Automated

ClickMeeting’s Automated plan has all the features of Live, but instead of directly handling your events, it allows you to stream preexisting content on a timed schedule. Rather than meetings where participants are directly involved, this plan is suitable for sharing educational information or engaging potential leads. As such, Automated is a plan better suited for marketing to leads, potential customers and partners.

Other Service Plan Features

In addition to these two priced plans, ClickMeeting provides alternatives to those who wish to test the service before buying it or who need custom service options.

Free Trial

ClickMeeting has a 30-day trial option where you get access to most of its conferencing features. You can host meetings for up to 25 attendees at a time. Though ClickMeeting has nearly 20 integrations, most of these are not accessible with the free trial. For instance, you must purchase the Live plan to use PayPal, PayU and Stripe.

Despite missing a few options, the trial is ideal for those who want to know what ClickMeeting is like and if it meets their needs without sharing payment information or making a purchase.

Custom

Though the Live and Automated plans should cover most conferencing needs, Custom exists for customers who anticipate hosting events with more than 1,000 participants. It also lets you simultaneously have up to four presenters and five account users. You can also control how many simultaneous events your organization can have. As this is a customized plan, you must contact the sales team for an exact quote.

Additional Features

Most of ClickMeeting’s service plans do not let you host more than one event at a time. However, with an add-on purchase, you can host multiple sessions at once.

ClickMeeting offers customer support through a knowledge base, email and live chat feature. The site helpfully informs visitors that live agents are available between 2 a.m. and 5 p.m. Eastern time Monday through Friday and from 2 a.m. to 10 a.m. on weekends. They also use a global standard time to ensure customers needing support know when someone will likely be available to assist them.

Our review expert contacted the support team via live chat at around 10:15 a.m. ET with a question and immediately received a response. The support member was polite and asked for more information to answer the question better. Overall, our reviewer considered it a successful support experience.

	ClickMeeting	Google Meet	Zoho Meeting	GoTo Meeting
Rating
Starting Price	$26 per month	$0 per month	$0 per month	$0 per month
Contract Length	Monthly, annual	Monthly (annual commitment)	Monthly, annual	Monthly
Meeting Participants (Maximum)	10,000	500; up to 1,000 viewers via live stream	250	250
Screen, App and Document Sharing	Yes	Yes	Yes	Yes
Whiteboards	Yes	Yes	Yes	Yes
Record Meetings	Yes	Yes, with upgrade	Yes, with upgrade	Yes, with upgrade
Virtual Backgrounds	Yes	Yes	Yes, custom	Yes
Meeting Transcription	Yes	Yes	Yes	Yes
Integrations	20	200-plus	13	28
Breakout Chat Rooms	Yes	Yes, with upgrade	Yes, add-on	Yes
Polls	Yes	Yes, with upgrade	Yes	No
Pin/Spotlight Certain Participants	No	Yes	Yes	Yes
Raise Hand	Yes	Yes	Yes	Yes
Customer Support	Help center/knowledge base, email, web chat and support ticket/contact form	Standard (multichannel support, including knowledge base; lower priority than enhanced support customers)	Knowledge base, support ticket and email; upgrade for priority support	Knowledge base, AI chatbot, support ticket and phone (with custom case number)
Learn More	–	–	On Zoho Meeting’s Website	On GoTo Meeting’s Website
Read Reviews	–	Google Meet Review	Zoho Meeting Review	GoTo Meeting Review

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Google Meet vs. ClickMeeting

ClickMeeting is a stand-alone conferencing and webinar solution. Meanwhile, Meet is one product of several available with Google Workplace. While Meet is part of a suite of products, Google’s starting price is much lower than ClickMeeting. We noted that ClickMeeting’s starting price costs more than Google’s highest service tier. As such, you will see ideal value for money with Google while accessing various collaboration and service features.

Google Meet caps attendees at 500 people while letting you stream to as many as 1,000 people through your domain. For sheer scalability for meetings, ClickMeeting may suit enterprise-level brands that need to or expect to engage an audience of thousands at a time. Google Meet is a budget-friendly solution and great for small businesses. However, enterprise-level brands that need to reach many people at once may want to try ClickMeeting.

Zoho Meeting vs. ClickMeeting

Zoho Meeting has a forever free plan for up to 100 meeting participants or webinar attendees. While ClickMeeting’s free trial lets you access most features, you are limited to hosting a maximum of 25 people at once. ClickMeeting charges the same rates for meetings and webinars, only changing prices on a scale model according to how many people you anticipate participating in sessions. Zoho, meanwhile, offers separate pricing for meetings and webinars.

Zoho is more convenient for anyone who expects or needs multiple presenters and wants to ensure they can easily host thousands of webinar attendees while maintaining good value for money. Still, ClickMeeting’s custom-level plan could be a better option for customers who need special support and hands-on training to get the most out of video conferencing, especially if they are unaccustomed to using automated webinar tools or hosting major events.

GoTo Meeting vs. ClickMeeting

You can test both GoTo Meeting and ClickMeeting through a free trial period. While ClickMeeting is free for 30 days, GoTo lets users access a permanently free tier. GoTo Meeting provides a cost-effective solution if you have a three-person team or frequently host one-on-one sessions. ClickMeeting is priced for at least 10 people and is the far more scalable conferencing solution, as it covers meetings with between 10 and 10,000 participants.

If you do not intend to host events with more than a couple hundred attendees, GoTo Meeting will likely be the better option. However, if you run a large business or anticipate company events with thousands of participants, ClickMeeting is the best choice.

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I signed up for ClickMeeting’s free trial, which allowed me to access and use most service features without first adding payment information beforehand. I appreciate that it was a proper month-long trial, allowing potential customers to use and better understand the product features without risking unwanted charges.

I tested the software in the web browser on my laptop and mobile device. The video and audio were of high quality, and I could access and use features, such as a whiteboard and the recording function, with relative ease. The only real issue I ran into was repeated warnings about my internet connection.

I found this confusing because my internet is high-speed and stable; I never experienced a connection issue when testing similar video conferencing software. It might be because ClickMeeting has the potential to host so many people that it requires a robust connection to ensure stability. I recommend using an Ethernet cable and testing your internet speed to avoid getting disconnected during a ClickMeeting session.

ClickMeeting has many features businesses want in collaboration software, making it a good fit for many companies and professionals.

ClickMeeting Is Best For: 

• Large events: With the right plan, you can hold a meeting or webinar with hundreds or thousands of attendees.
• Visual collaboration: ClickMeeting provides most of the tools hosts need for productive business meetings, including screen-sharing functions, whiteboards and the ability to poll participants.
• Auto-streaming: You can gather more viewers by automatically streaming events to Facebook and YouTube.
• Risk-free trial: Test ClickMeeting without submitting any payment information during a 30-day trial period.

Despite solid advantages as a conferencing and webinar platform, some setbacks might make some potential customers prefer other services over ClickMeeting.

ClickMeeting Is Not Recommended For: 

• Those with unstable internet connections: Whenever we tested ClickMeeting on a laptop or smartphone, ClickMeeting repeatedly sent warnings about internet stability. Though it was a Wi-Fi connection, the service was usually quite reliable. This type of notice could mean those with a spotty internet connection could genuinely experience problems with ClickMeeting.
• Anyone wanting the best value for money: ClickMeeting is not the most cost-effective conferencing solution, particularly if you wish to host meetings with 250 or fewer attendees. You would probably need to exceed 5,000 webinar attendees to justify signing up for a custom plan, as getting a better rate elsewhere for 5,000 or fewer meeting/webinar participants is highly probable.

We also noted that the “raise hand” tool, a vital tool for meeting engagement and organizing events, was unavailable as a separate feature. You will find it under “emojis,” but only if you look there beforehand. Having the option separate would be more convenient, especially in Q&A sessions.