Engagedly Review (2024): Pros, Cons And Features

Engagedly is a performance management software solution that offers:

• Goal setting and management
• Performance reviews
• Check-ins
• Feedback
• Limited employee engagement

These tools help employees and managers set goals, monitor performance, provide feedback and give recognition to top performers to ensure everyone’s performing at their best and contributing to overarching business goals.

Unlike competing software, Engagedly enables employees and their managers to draft, comment on and tag other team members in goals. Engagedly also approaches performance reviews in a forward-looking manner by facilitating career planning in the review process and beyond.

Engagedly performance management software includes goal setting, performance reviews, check-ins and more.

Goal Management

With Engagedly’s Goals 2.0, employees can create a variety of goal types, including objectives and key results (OKRs); cascading goals; Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals and others. Goals can also be broken down into milestones that can be assigned to different team members. Users may also import goals from elsewhere and clone goals that need to be carried over from a prior performance period into another. That way, you don’t have to reenter the same goals twice.

Engagedly’s goal management features are not only flexible but also collaborative. Employees can create goal drafts and receive input from their managers before submitting them. Users can also communicate in real time about goals by posting comments and tagging other team members.

The most impressive part of Engagedly’s goal management is that employees can use AI to help them draft and sharpen goals and identify skills needed to achieve those goals. This saves employees time and guides them to produce clear, actionable goals.

Performance Reviews

Customization of Review Types and Frequencies

Engagedly doesn’t take a one-size-fits-all approach to its performance reviews. Instead, it enables customized review templates to fit a variety of roles and departments. Goals are also integrated into performance reviews as a basis for discussion about an employee’s performance.

You can conduct 30-60-90 reviews to ensure that new employees are supported in their role and meet their job expectations. Review cycles can also be set up according to individual employees’ work anniversaries.

Individual development plans

Engagedly’s performance reviews don’t just take account of an employee’s past performance but also projects into their professional future. Employees and their managers can work together on a developmental plan to pave the next steps in their career path and build the associated competencies to get there.

Talent Cards

To come up with an individual development plan (IDP), managers can make use of talent cards which is a talent profile embedded within an employee’s broader profile. Talent cards display an employee’s job description, competencies, known gaps, earned certifications and more.

Check-Ins

Employees can receive feedback on their goals, performance and assignments in real time. Real-time feedback is available to employees via the mobile app as well. The part we like most is that Engagedly uses AI to help managers give constructive feedback. A manager must simply enter prompts and Engagedly generates multiple paragraphs of feedback that they can edit to their liking.

Engagedly’s check-in features are currently set up for more informal check-ins where employees fill out a customizable form that they receive via Slack, email or directly within Engagedly. Engagedly keeps historical data on employee responses to these forms and that’s the extent of check-ins currently.

However, we learned in a demo with Engagedly that the company will be releasing a new version of check-ins sometime in 2024. The new version will include more fleshed-out agendas and calendar linking for video-enabled, more formalized check-ins.

Talent Analytics

Engagedly includes talent analytics that helps human resources leadership, managers and employees identify and act on growth opportunities for top performers. In this sense, Engagedly’s talent analytics provides a macro-level view of employees’ performance, skills and strength, while the features described above, such as performance reviews and talent cards, are the micro-level building blocks that feed into talent analytics.

HR leaders use Engagedly’s talent analytics suite to make data-driven decisions about how to further develop the workforce’s existing talent, as it helps them identify future leaders. Talent analytics also provides them with a better understanding of how engaged the workforce currently is and what motivates employees to perform at their best.

Managers use talent analytics to identify missing skills in their teams that could then inform recruiting strategy or learning and development for current employees. They can also use analytics in Engagedly to develop personalized development plans for and with their employees. This ensures that employees are in roles that match their strengths and professional goals.

Finally, employees can also take advantage of analytics in Engagedly to identify their next career move within the company. Engagedly’s talent analytics helps them find opportunities that align with their goals and interests and develop an action plan with their manager.

Reporting and Analytics

Engagedly’s CXO insights feature is geared toward HR leaders who need performance data to make informed decisions about workforce planning, such as which roles might need to be opened in the future and who can fill them.

CXO insights provide a holistic view of employee productivity, performance, progress toward goals and more. HR leaders use these insights to make strategic decisions about training and development opportunities to adequately prepare the workforce and top performers for future needs in the organization.

Although CXO insights is focused on HR leaders, managers also use these data insights to weigh in on decisions about promotions and bonuses.

All Engagedly plans start at a flat yearly rate of $5,000 for companies with 65 or fewer employees. Each additional user costs extra. Engagedly prorates your annual bill to account for fluctuating headcount within any given yearly billing cycle.

Customers can add up to three additional tools on top of the performance management suite to boost engagement, promote growth and learning and to build a culture of mentorship. After adding all three amounts, the total per-user price comes out to $21 per month, in addition to the base price of $5,000. However, if you want to add on all three, it’s worth looking into Engagedly’s E3 platform for potential savings as well as broader access to Engagedly’s proprietary Marissa AI capabilities.

Customers don’t have to start with performance management software to get access to any of the add-ons. They can choose the individual software solutions they want to purchase to create a customized package that meets their needs.

Engagedly Pricing and Features
Starting Price	$5,000 each year for 65 or fewer employees, plus $9 per person, per month, for each additional user (billed annually)
Goals Management	Included
Performance Reviews	Included
Check-Ins	Included
Continuous Feedback	Included
Peer Recognition	Included
Analytics and Reporting	Included
Templates	Included
Third-Party Integrations	Included
Customer Support	Included
Mobile App	Included
Employee Engagement	Add-on, $5 per user, per month (billed annually)
Growth and Learning Tools	Add-on, $5 per user, per month (billed annually)
Mentoring Tools	Add-on, $2 per user, per month (billed annually)

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Employee Self-Review Surveys

Engagedly’s performance management suite includes surveys that work similarly to self-reviews. These built-in self-review surveys can be sent out monthly, quarterly, semiannually or annually. The survey covers role satisfaction, growth aspiration, skills and known gaps but the designated administrator can customize these sections and their questions. The employee’s answers to these questions are displayed in their employee profile and talent card.

All Engagedly customers get a dedicated account manager and an onboarding team to assist with implementation. Engagedly customers can otherwise reach out for support by accessing the self-service knowledge base, submitting a support ticket or sending an email. However, it’s unclear what days and hours customer support is available.

	Engagedly	Lattice	PerformYard	Trakstar
Rating
Starting Price	$5,000 each year for 65 or fewer employees, plus $9 per person, per month, for each additional user	$8 per person, per month	$5 per person, per month	Contact for a quote
Free Trial	No	No	No	No
Goals Management	Included	In separate OKR product	Included	Included
Performance Reviews	Included	Included	Included	Included
Check-Ins	Included	Included	Included	Included
Feedback	Included	Included	Included	Included
Peer Recognition	Included	Included	Included	No
Customizable Workflows	Included	Included	Included	Included
Automations	Included	No	Included	Included
Scheduling Tools	Included	Included	Included	Included
Analytics and Reporting	Included	Included	Included	Included
Templates	For performance reviews	For performance reviews	For performance reviews and check-ins	For performance reviews and goals
Third-Party Integrations	$25	$22	$15	$26
Customer Support	Dedicated account manager, knowledge base, support ticket and email	Knowledge base, support ticket and email	Dedicated success manager, knowledge base, support ticket, email, phone and chat	Email and phone
Mobile App	iOS and Android	iOS and Android	No	No
Learn More	—	—	On PerformYard’s Website	On Trakstar’s Website
Read Reviews	—	Read Lattice Review	—	—

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Engagedly vs. Lattice

Engagedly and Lattice offer similar features, but Lattice has a more affordable price point since Engagedly charges $5,000 before incurring a per-person fee. In addition, users rate Lattice as easier to use and its features earn higher ratings across the board when compared to Engagedly’s feature ratings.

One drawback of Lattice, however, is that customers must purchase the Goals and OKR product separately to get goals management features. With Engagedly, goals management is included.

Engagedly vs. PerformYard

PerformYard starts at a lower price point than Engagedly yet they share the same features. Therefore, PerformYard is likely a better value for your money. Users also find PerformYard easier to set up and use and prefer PerformYard’s customer service. Across all features, PerformYard rates more highly than Engagedly. However, Engagedly has succession planning tools that allow employees to set up a career path. It also has more integrations than PerformYard.

Engagedly vs. Trakstar

Given that Trakstar doesn’t publicly post its pricing, Engagedly and Trakstar might be in similar price brackets. They also have similar features, except Trakstar Perform lacks peer recognition tools.

Users of both solutions reveal in their ratings that Engagedly is more user-friendly and has better customer support than Trakstar Perform. Engagedly also outperforms Trakstar Perform when it comes to 360 and continuous feedback, goals management and check-ins. Yet, Trakstar Perform earns higher ratings for its templates, review status tracking, reporting and overall level of customization.

Engagedly is a great performance management software solution for setting and monitoring goals collaboratively and for succession planning. However, its big initial price tag might not make it a good fit, budget-wise, for small businesses.

Engagedly is best for:

• Midsized companies with bigger budgets for talent management
• Companies looking for limited employee engagement tools that are included in their performance management software of choice
• Robust analytics for career pathing and strategic workforce planning
• Companies looking for a performance management solution for executive, managerial and employee use cases
• Companies looking for options to expand beyond performance management into employee engagement, learning management and mentorship.

Engagedly is not recommended for:

• Businesses with small budgets to allocate toward performance management software
• Companies that want a wider range of employee engagement tools included