UKG Pro Review 2024: Features, Pricing & More

Name: UKG Pro
Item: UKG Pro
Rating: 4.3
Author: John Iwuozor

Our Verdict

UKG Pro is a cloud-based human capital management (HCM) solution that offers payroll, talent management, learning and onboarding, workforce management, workforce planning, analytics and more. It’s generally considered to be ideal for midsized and large enterprises looking for an all-in-one comprehensive human resources (HR) suite. However, in this UKG Pro review, you’ll find out if might be the right solution for your business.

UKG Pro, formerly known as UltiPro, had its name coined after a merger of Kronos and Ultimate Software, two top HR businesses. UKG Pro which functions as an HCM and HRIS (HR information system) suite focuses on streamlining HR processes and managing the entire employee experience: from recruiting and onboarding to training, performance management and employee engagement.

Pros

Customizable setup
Easy to use
Employee self-service
In-depth automated reports
Sandbox environment for new trials

Cons

Lacks transparent pricing
Can be cumbersome for businesses needing few features
Onboarding can be a bit tedious

Table of Contents

UKG Pro at a Glance

The UKG Pro Suite is a comprehensive end-to-end HR platform that combines workforce management, payroll and talent acquisition and nurturing. It also includes data-driven insights, compliance tools and more to help you deliver exceptional employee experiences.

Pricing

UKG Pro does not share pricing publicly on its site. You have to reach out to a sales representative to access a custom quote that matches your exact needs. However, users report that pricing starts from $600 per year for every five users.

Featured Partners

OnPay

Yes

$40 per month + $6 per user

OnPay

On OnPay's Website

SurePayroll

Yes

$29.99/mo plus $5 per employee

SurePayroll

On SurePayroll's Website

Gusto

Yes

$40 per month plus $6 per user

Gusto

On Gusto's Website

Rippling

Yes

$35 per month + $8 per user

Rippling

On Rippling's Website

UKG Pro Features

Employee recruiting and onboarding: UKG Pro provides a platform to attract and retain the right talents for your business. This includes a learning management system, collaborative reviews, engaging surveys and a solution that welcomes diversity and inclusion.
Compliance: With a robust compliance platform, UKG Pro allows users to comply with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) ethical data privacy practices and stay updated on global employee data protection rules.
Employee file management: You can manage your employees’ personal information, employment history, performance evaluations, benefit preferences and other data conveniently in one location.
Reporting and analytics: With UKG Pro, you can leverage robust data to provide insightful reports in real time to make business-critical hiring decisions.

Other Benefits

UKG Pro has an employee-focused feature known as UKG Talk. It enables employers to engage with employees on a deeper level by promoting inclusiveness, listening to their feedback, recognizing their accomplishments, tracking engagement metrics and gathering ideas on particular issues.

Fine Print

UKG Pro offers a wide range of features in an all-in-one solution so it may be an unsuitable choice for businesses looking for specific features without incurring extra expenses.

How UKG Pro Stacks Up

	UKG Pro	ADP Workforce Now	Paycor
Rating
Starting Price	$600 per year for every five users	Not disclosed	$99 to $199 per month plus $5 to $14 per person, per month
Free Trial	No	No	No
Payroll and Tax Service	Yes	Yes	Yes
Onboarding	Yes	Yes	Yes
Employee Self-Service	Yes	Yes	Yes
Mobile App	Yes	Yes	Yes
Custom Reporting	Yes	Yes	Yes
PEO Services	No	Yes	Yes
Time Tracking	Available as add-on	Available as add-on	Available as add-on
Customer Support	Good	Good	Fair
Learn More	–	–	On Paycor’s Website
Read Reviews	–	Read ADP Workforce Now review	Read Paycor review

Paycor doesn’t currently provide a standard free trial or a free plan that lasts indefinitely. There is an exclusive offer, though, that allows you to select any plan and receive three months for free with no setup fees. UKG Pro on the other hand costs less than Paycor and caters to enterprises.

In terms of scalability, UKG Pro takes the prize as it allows for advanced tools for greater automation at scale and can handle larger audiences, unlike ADP.

Is UKG Pro Right for You or Your Business?

UKG Pro is an excellent HR software solution best suited for medium-sized enterprises and large corporations. If you’re looking for a way to streamline your HCM process or you need HR software that can handle your business needs and provide a robust experience for employees, then UKG Pro may be the ideal fit for your organization. If you’re not sure that UKG Pro is right for business, check out the best HCM software for small businesses.

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Frequently Asked Questions (FAQs)

What type of software is UKG?

UKG Pro is a cloud-based HR software company that offers an all-in-one solution for HR and performance management.

What is UKG used for?

UKG Pro offers features such as employee onboarding, performance management, and timekeeping that can be used to improve how you manage employees who work for you or take care of important tasks, such as payroll processing.

What is human capital management and why is it important?

HCM involves managing the entire employee life cycle and core HR functions. By maximizing the value of human capital, it aims to increase efficiency, commitment and revenue for the organization.