About Kaiser Permanente

Founded in 1945 in Oakland, California, Kaiser Permanente serves members in the District of Columbia and eight states:

  • California
  • Colorado
  • Georgia
  • Hawaii
  • Maryland
  • Oregon
  • Virginia
  • Washington

Kaiser Permanente, which can also be called Kaiser Foundation Health Plan depending on the location, is one of the biggest not-for-profit health plans in the U.S.

Kaiser Permanente says it offers a unique care model in which connected teams of experts collaborate across departments and specialties. The company says this promotes speedier diagnosis, treatment and recovery.

It offers health maintenance organization and exclusive provider organization plans on the health insurance marketplace and is one of the best health insurance companies in our analysis.


Types of Health Insurance Offered by Kaiser Permanente

In addition to its Affordable Care Act (ACA) plans at Healthcare.gov, Kaiser Permanente offers:

  • Individual and family health insurance
  • Medicaid, including Medi-Cal
  • Medicare
  • Employer-sponsored health insurance

Types of Health Plans Available from Kaiser Permanente

Kaiser Permanente offers two types of plans on the health insurance marketplace:

  • HMO: Patients with a health maintenance organization (HMO) plan typically only are covered for care from providers within the plan’s network. In most cases, you need a referral to see a specialist.
  • EPO: An exclusive provider organization (EPO) plan is similar to a HMO. You have to stay in the plan’s provider network to get covered, but you don’t have to get a primary care provider referral to see a specialist.

Insurers can offer up to four metal tiers on the ACA marketplace: bronze, silver, gold and platinum. Kaiser Permanente provides all metal tiers, but you may have trouble finding a platinum option. Bronze plans have the lowest premiums but the highest deductibles and out-of-pocket costs. Platinum plans have the highest premiums but lowest out-of-pocket costs.


Where Is Kaiser Permanente Health Insurance Available?

Kaiser Permanente’s health plans are available in the District of Columbia and eight states:

  • California
  • Colorado
  • Georgia
  • Hawaii
  • Maryland
  • Oregon
  • Virginia
  • Washington

Member Benefits from Kaiser Permanente

Kaiser Permanente offers several types of perks with its health insurance plans. They include:

  • Free access to the Calm app, which helps policyholders use meditation and mindfulness to build mental resilience, reduce stress and improve sleep.
  • Free access to the MyStrength app, which helps policyholders set mental health goals, track progress, and get support managing depression, anxiety and more.
  • Healthy lifestyle programs, such as online programs to help policyholders lose weight, quit smoking and reduce stress.
  • One-on-one phone consultations with a wellness coach.
  • Reduced rates on acupuncture, massage therapy and chiropractic care.
  • Reduced rates on gym memberships and digital workout videos.

Not all benefits are available in all markets.


How Much Do Kaiser Permanente Health Insurance Plans Cost?

Kaiser Permanente health insurance plans cost $396 monthly on average for a 30-year-old with an ACA marketplace plan. Age is one cost factor for ACA plans. Costs for Kaiser’s ACA plans range from $348 for a 21-year-old to $946 for a 60-year-old.

Average Kaiser Permanente Health Insurance Cost by Age

Age of member Average monthly costs for a Kaiser Permanente plan
Age 21
$348
Age 27
$365
Age 30
$396
Age 40
$445
Age 50
$622
Age 60
$946
Source: Healthcare.gov. Based on unsubsidized ACA plans.

ACA marketplaces are divided by metal tier: bronze, silver, gold and platinum based on premiums and out-of-pocket costs.

Bronze and silver plans have the lowest upfront costs but the most out-of-pocket costs when you need healthcare. Platinum and gold have higher premiums but fewer out-of-pocket costs. Bronze and silver plans are the most common type of plan, while platinum plans are fairly rare.

Average Costs for Kaiser Permanente by Metal Plan

Age of member Average monthly cost for a Kaiser Permanente Bronze plan Average monthly cost for a Kaiser Permanente Silver plan Average monthly cost for a Kaiser Permanente Gold plan
Age 21
$274
$372
384€
Age 27
$287
$390
$402
Age 30
$311
$428.00
$435
Age 40
$351
$476.00
490
Age 50
$490
$665.00
$685
Age 60
$745
$1,011
$1,041
Source: Healthcare.gov. Based on unsubsidized ACA plans. Kaiser Permanente doesn’t offer many Platinum plans, so we didn’t include those averages.


How Kaiser Permanente Costs Compare to Other Companies

Kaiser Permanente ACA marketplace plans are cheaper, on average than some competitors analyzed by Forbes Advisor.

Average Monthly Costs for ACA Marketplace Plans by Company

Age of member Kaiser Permanente Aetna Blue Cross Blue Shield UnitedHealthcare
Age 21
$348
$365
444€
$396
Age 27
$365
$382
$468
$415.00
Age 30
$396
$414.00
$506
$450
Age 40
$445
$466.00
569
$506.00
Age 50
$622
$651.00
$795
$708.00
Age 60
$946
$990
$1,206
$1,076
Source: Healthcare.gov. Based on unsubsidized ACA plans.

HMOs: Average Monthly Health Insurance Costs

Company Age 30 Age 40 Age 50 Age 60
$414
$466
651€
$990
$417
$470
$657
$998.00
$441
$497.00
$694
$1,055
$436
$491.00
686
$1,043.00
Kaiser Permanente
$400
$451.00
$630
$957.00
$407
$458
$641
$974
$431
$486
$679
$1,032.00
Average costs are for unsubsidized plans.

EPOs: Average Monthly Health Insurance Costs

Company Age 30 Age 40 Age 50 Age 60
$413
$465
650€
$988
$432
$487
$680
$1,034.00
$550
$617.00
$864
$1,307
$459
$513.00
720
$1,084.00
Kaiser Permanente
$383
$431.00
$602
$915.00
$411
$463
$647
$983
$490
$552
$772
$1,172.00
Average costs are for unsubsidized plans.


Reviews & Ratings for Kaiser Permanente

Complaints filed with state insurance departments against Kaiser Permanente for individual health insurance are higher than the industry average but lower than some competitors.

Other ratings for Kaiser Permanente include:

  • Average National Committee for Quality Assurance: 4.2 out of 5 stars
  • Fitch Ratings Insurer Default Rating: AA-

Kaiser Permanente received the highest average NCQA score of the health insurance companies that we analyzed. One of those plans—an HMO offered in Maryland, Virginia and Washington, D.C.—received five stars, which is the highest mark.

Kaiser Permanente overall received excellent NCQA marks for prevention (4.4 out of 5). It received good marks (3.7) for treatment but not as strong marks for patient experience (2.3).

Fitch Ratings gave the company an AA- for its Insurer Default Rating. Fitch Ratings praised the nonprofit company’s “very strong financial profile” and “very strong absolute levels of net adjusted debt (cash and investments in excess of debt and debt equivalents.”


Methodology

We used the following data to determine the best health insurance companies.

  • Complaints made to state insurance departments (30% of score): We used complaint data from the National Association of Insurance Commissioners.
  • Plan ratings from the National Committee for Quality Assurance (30% of score): The National Committee for Quality Assurance is an independent, nonprofit organization that accredits health plans and produces ratings based on specific metrics.
  • Average silver plan deductible (20% of score): The deductible is how much you have to pay for healthcare services in a year before the health plan begins picking up a portion of the costs.
  • Breadth of health plans (10% of score): Health insurance companies may offer up to four types of plan benefit designs (PPO, HMO, EPO and POS).
  • Metal tier offerings (10% of score): We gave points to companies offering more metal tiers. The ACA marketplace has four metal tier levels.