Engage PEO Review 2024: Features, Pricing And More

Engage PEO is one of the top PEO service providers that offers a range of HR services to small and medium-sized businesses that partially or entirely outsource their HR needs. You can choose your level of support, from simple administrative tasks to a long-term consultative partnership.

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Engage PEO serves as your human resources business partner to manage:

• Full-service payroll
• Tax filing, administration and compliance
• Benefits administration
• Hiring
• Onboarding
• Training
• Employee performance
• HR compliance

If you don’t need help with all of these areas, that’s not a problem because you can pick and choose the kinds of services you need.

Engage PEO also has its own proprietary cloud-based software for:

• Time and attendance
• Applicant tracking
• Performance management
• Learning management

Engage PEO is both IRS certified and ESAC accredited. Plus, all of its HR consultants are also licensed attorneys with extensive experience in labor and employment law, so you get the best of both worlds: HR professionals with people skills as well as legal professionals with technical and strategic skills.

Engage PEO assists with a number of aspects of HR, such as payroll and benefits administration, whether through consultation services or through its proprietary software.

HR Services

Your dedicated HR consultant will provide an HR needs assessment to see which areas your organization needs help with most.

Engage PEO provides full-scale HR support, including but not limited to:

• Recruiting guidance
• Job descriptions for key positions
• Assessment of current performance management software
• Background checks
• Drug testing
• Employee handbook
• Employee training

Engage PEO’s HR services also help your company stay compliant with federal regulations, such as the American Disability Act (ADA), Equal Employment Opportunity (EEO) and Family and Medical Leave Act (FMLA) as well as state and U.S. Department of Labor regulations regarding wages and hourly work. Engage PEO also handles unemployment claims.

Payroll

Engage PEO’s payroll experts provide you with full-service payroll and tax administration. They manage payroll administration and processing, including deductions for benefits and time off and garnishments. Engage PEO’s payroll services also calculate, withhold and file federal, state and local payroll taxes.

You can choose to pay your employees by direct deposit or pay card, and with Engage PEO’s employee portal, employees can access pay stubs and W-2s at any time.

Engage PEO can also process overnight payroll and reports delivery as well as wire and reverse wire transfers. Wire and reverse wire transfers ensure seamless payment from your company’s bank account to Engage PEO to pay your employees.

Benefits

Engage PEO partners with well-known carriers, enabling your company to offer competitive benefits. Engage PEO provides your employees with the following and more:

• Medical, vision and dental insurance
• Commuter benefits
• 401(k) plans
• Flexible savings accounts (FSA)
• Health savings accounts (HSA)
• Life insurance
• Personal accident insurance
• Basic disability insurance
• Dependent care savings accounts

Engage PEO’s benefits consultants work with you to help you find the right benefits package for your company and your employees. On the employee side, employees can enroll in their benefits online through Engage PEO’s employee self-service portal. Health Advocate Benefits coaches help employees pick the right benefits for them.

Compliance

Engage PEO’s SHRM-certified HR experts provide up-to-date training on a variety of compliance topics related to federal regulations. Training topics include but aren’t limited to:

• Americans with Disabilities Act (ADA)
• Equal Employment Opportunity laws
• Consolidated Omnibus Budget Reconciliation Act (COBRA)
• Occupational Safety and Health Act

In addition to training, Engage PEO offers other compliance services. For example, its experts can conduct HR audits to identify and address any HR compliance gaps in your organization. Engage PEO also offers compliant file storage and management to ensure it aligns with EEOC document retention standards.

Risk Management

Closely related to Engage PEO’s compliance services is its risk management services. Engage PEO ensures your company’s protection from costly lawsuits as a result of acting out of noncompliance with state or federal regulations. Your dedicated risk management team will provide:

• Safety training resources (in print or digitally)
• OSHA reporting and compliance assistance
• Safety program recommendations
• Claims management
• Loss analysis
• Return-to-work resources
• Drug-free workplace programs

Additionally, to provide workers’ compensation insurance coverage, Engage PEO works mainly with AIG. However, you can choose to work with another carrier. Engage PEO works with each client to provide customized risk management.

Engage PEO does not publicly post its pricing, as clients can choose à la carte-style which services they need.

Engage PEO customers receive support from a dedicated HR and legal expert who will advise and assist you with day-to-day tasks.

Areas of support include:

• Payroll and taxes
• Benefits
• HR investigations for harassment and discrimination claims
• Time and attendance
• Recruiting and onboarding
• Employee training
• Workers’ compensation
• Workplace safety

Customer support is available via phone and support ticket Monday–Friday 8 a.m. to 8 p.m. ET.

	Engage PEO	ADP TotalSource	Insperity Workforce Optimization	Paychex PEO
Rating
Starting Price	Custom pricing	Custom pricing	Custom pricing	Custom pricing
HR Tools	Yes	Included	Included	Yes
Payroll	Yes	Included	Included	Yes
Benefits	Yes	Included	Included	Yes
Time Tracking	Yes	Included	Included	Add-on
Recruiting	Yes	Add-on	Yes	Add-on
Onboarding	Yes	Included	Included	Add-on
Performance Management	Yes	Add-on	Consultation services	Add-on
Learning and Development	Yes	Included	Yes	Add-on
Employee Engagement	No	Included	Yes	Available via Paychex Flex
Reporting and Analytics	Yes	Included	Yes	Yes
Compliance	Yes	Included	Yes	Yes
Risk Management	Yes	Included	Yes	Yes
IRS Certified/ESAC Accredited	Both	Both	Both	Both
Third-Party Integrations	Unknown	Included*	No	Yes
Mobile App	No	iOS and Android	iOS and Android	iOS and Android
Dedicated Expert	Yes	Yes	Yes	Yes
Customer Support	Phone, support ticket	Email, support ticket, phone, chat, knowledge base	Email, phone	Phone, support ticket
Learn More	—	On ADP TotalSource’s Website	—	—
Read Reviews	—	Read ADP TotalSource Review	Read Insperity Review	Read Paychex PEO Review

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*Depending on the app, third-party integrations available via ADP Marketplace may be included or come at an additional fee. Custom integrations cost extra.

Engage PEO vs. ADP TotalSource

Engage PEO doesn’t enjoy the widespread popularity of ADP, but as a big company, ADP TotalSource doesn’t offer the flexibility of a smaller PEO, such as Engage PEO.

Indeed, ADP TotalSource includes a wide range of technology solutions that small and midsized businesses don’t necessarily want, such as employee engagement and learning and development. With Engage PEO you have the flexibility to choose consultation services in these areas or opt for Engage PEO’s own technology solutions.

Engage PEO vs. Insperity

Insperity is somewhat more transparent about what’s included and what’s available as an add-on. It includes the core basics, such as HR services, payroll and benefits administration, while Engage PEO appears to offer a more à la carte-style menu of options to choose from.

As a result, Engage PEO customers might have more flexibility than Insperity—for instance, if they don’t want to commit to a time tracking solution upfront. Similarly, while Insperity provides consultation services for performance management, Engage PEO offers that as well as the option to use its performance management software.

Insperity does have an edge over Engage PEO due to its employee engagement offering, which might appeal to some small businesses with mostly remote workforces. Additionally, Insperity offers the convenience of a mobile app, while Engage PEO does not. A mobile app especially comes in handy for employee self-service functionality.

Engage PEO vs. Paychex PEO

Engage PEO and Paychex PEO are similar on several fronts. They both offer some flexibility in terms of services rendered and optional add-ons. However, Paychex is a more popular name in the industry and offers integration capabilities and a mobile app.

Engage PEO mentions on its website that it integrates seamlessly into your business. However, it doesn’t provide any further details as to the number or types of integrations available. Engage PEO also doesn’t have a mobile app that allows employees to easily view and update their information, pay stubs and more.

If your company needs flexible levels of HR support along with legal expertise, Engage PEO is an excellent choice. It offers a range of HR services from simple administrative support to hands-on consultation. Plus, each HR expert is a licensed lawyer, so you can be assured that your company isn’t running afoul of any laws and regulations.

Engage PEO is best for:

• Small and midsized companies with no internal HR team
• Small and midsized companies whose growth and needs outpace their internal HR team’s capacity to perform routine HR tasks
• Small and midsized companies that prioritize legal expertise in their PEO of choice
• Companies that need flexible HR support that they can add to or scale down
• Companies that want the option of implementing technology solutions from their PEO

Engage PEO is not recommended for:

• Enterprise businesses
• Companies with large, in-house HR teams that can adequately handle HR responsibilities