What Is INFINITI HR?
INFINITI HR is one of the top PEO service providers that offers a range of HR services for small and medium-sized businesses to choose from. INFINITI HR is particularly poised to assist franchise businesses, especially those in the hotel industry, that operate in multiple U.S. states.
Featured Partners
1
Rippling
Yes
Yes
$35/month plus $8 PEPM
2
OnPay
Yes
Yes
$40 per month + $6 per user
3
Paychex Flex
Yes
Yes
$39-plus per month, depending on company size and needs (6 month free offer)
4
Gusto
Yes
Yes
$40 per month plus $6 per user
How Does INFINITI HR Work?
INFINITI HR offers the following services to your company:
- HR services
- Full-service payroll
- Time tracking
- Benefits administration
- Recruiting
- Compliance and risk management
Clients can choose which of these services they want to outsource to INFINITI HR and access those services through a portal. However, it’s unclear whether INFINITI’s portal is through PrismHR or its own proprietary INFINITI HR Cloud Portal.
PrismHR is an HR software system for PEOs. INFINITI HR uses PrismHR in order to process payroll and enable employee self-service for activities, such as time tracking and viewing pay stubs. Yet, elsewhere on its website, it claims you can manage employee data and company documents in its very own INFINITI HR Real-Time Cloud Portal. Additionally, INFINITI HR uses Time Works Plus and My Benefits Work for timekeeping and benefits administration, respectively. This means INFINITI HR uses at least four different technology platforms for its services, which might cause confusion for you and your employees.
What Sets INFINITI HR Apart
Not every PEO is both IRS certified and ESAC accredited, but INFINITI HR is.
In addition, INFINITI HR serves small and midsized businesses but also specializes in serving franchise businesses, particularly those in the hospitality management industry. It’s a customizable PEO designed with franchisors and franchisees in mind, helping franchises reduce labor cost, mitigate liability and leverage the economies of scale to grow.
INFINITI HR also has the ability to provide your employees with convenient on-demand wage access through ZayZoon. This means your employees don’t have to wait until payday to receive wages for the hours worked between paychecks.
Finally, INFINITI HR has a Risk Management Library that includes online training courses, safety videos, digital training support materials and guides for how to write policy and handle specific risks. So you’ll have all the support you need to ensure you create and maintain a safe and healthy work environment for your employees, thus reducing risk exposure to your company.
INFINITI HR Features
INFINITI HR’s core pillars of service include HR services, payroll, benefits administration, risk management and recruiting.
HR Services
INFINITI HR provides you with a direct contact person for your HR needs who will help you manage HR in any U.S. state your company operates in. Your designated HR support person can:
- Help your company revise an existing employee handbook or create a new one
- Craft job descriptions
- Supply state and federal employment law posters
- Assist with state and federal wage and hour/labor law compliance
- Consult on anti-harassment and non-discrimination
- Help ensure compliance with ADA, FMLA, FLSA and other regulations
- Advise on internal employee management documents, such as deduction authorization forms and performance reviews
Payroll
INFINITI HR provides full-service payroll and tax filing to ensure accurate and timely payment to your employees. You can pay your employees using direct deposit, a debit pay card or paper checks. INFINITI HR also offers a general ledger interface that integrates with accounting software your company uses, such as QuickBooks. Finally, INFINITI HR has hundreds of standard payroll reports but allows you to create your own custom reports as well.
Benefits Administration
Administered through My Benefits Work mobile app and portal, INFINITI HR secures access to a wide range of benefits for the employees of single-state or multi-state companies, as it has relationships with regional and national carriers.
Benefits include but are not limited to:
- Medical, dental, vision, life, accident, critical illness and disability insurance
- HSA, FSA and dependent care accounts
- 401(k) plans
- ID theft protection
- Hospital indemnity to supplement existing health insurance coverage during hospital stays
INFINITI HR also provides voluntary benefits, namely:
- Guard Protection plans
- Telehealth via MeMD
- Prepaid legal counsel
- Wagecard prepaid debit card
- ZayZoon for instant wage access
- Home Benefits IQ
- Pet insurance
- Auto insurance
- Home insurance
Employees can also get access to discounts on vitamins, alternative medicine and more.
Risk Management
Aside from the compliance measures noted above under HR services, INFINITI HR helps protect your business from lawsuits and law violations by first identifying potential risks to your business and creating an action plan that may include workplace safety or on-site training, for example. Infiniti HR offers additional protection through workers’ compensation insurance coverage and claims administration as well as EPLI and general liability insurance. General liability insurance helps cover the cost of liability claims made against your company for things such as third-party injury or property damage. Moreover, as noted above, INFINITI HR has its Risk Management Library that serves as your one-stop resource for policies, procedures and training.
INFINITI HR Pricing and Plans
INFINITI HR does not publicly post its pricing, but its website states that clients can choose any individual service they need or bundle multiple services together for added cost savings.
Additional Features Worth Noting
INFINITI HR also offers timekeeping and recruiting.
Timekeeping
Time Works Plus is INFINITI HR’s timekeeping and scheduling system that can be integrated into payroll for seamless timesheet upload. Managers can also keep track of employee time off and leaves of absence.
Recruiting
INFINITI HR partners with Talentuition, a recruitment process outsourcing (RPO) firm. Talentuition’s recruiting experts take the task of finding and vetting candidates off your hands. Recruitment services are available at two different levels, Classic and Advanced, but it’s unclear how these services differ and whether they cost anything. On the one hand, INFINITI HR states that you can use its recruiting services at a low monthly cost. Yet, elsewhere on its site, it states that recruiting is complimentary.
INFINITI HR Customer Service and Support
As a client of INFINITI HR, you’ll receive support from a dedicated HR expert. Customer support is available via phone and email for specific service areas. For instance, payroll, benefits and insurance all have designated contact people for their respective areas.
INFINITI HR Alternatives and How They Compare
| INFINITI HR | AlphaStaff | Amplify HR | Engage PEO | |
|---|---|---|---|---|
|
Rating
|
 |
|
|
|
|
Starting Price
|
Custom pricing
|
Custom pricing
|
Custom pricing
|
Custom pricing
|
|
HR Tools
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Payroll
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Benefits
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Time Tracking
|
Included
|
Yes
|
Yes
|
Yes
|
|
Recruiting
|
Yes
|
Yes
|
No
|
Yes
|
|
Onboarding
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Performance Management
|
No
|
Yes
|
No
|
Yes
|
|
Learning and Development
|
No
|
Yes
|
No
|
Yes
|
|
Employee Engagement
|
No
|
No
|
No
|
No
|
|
Reporting and Analytics
|
Payroll only
|
Yes
|
Yes
|
Yes
|
|
Compliance
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Risk Management
|
Yes
|
Yes
|
Yes
|
Yes
|
|
IRS Certified/ESAC Accredited
|
Both
|
ESAC only
|
ESAC only
|
Both
|
|
Third-Party Integrations
|
Unknown
|
Unknown
|
Unknown
|
Unknown
|
|
Mobile App
|
No
|
No
|
No
|
No
|
|
Dedicated Expert
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Customer Support
|
Email, phone
|
Email, phone
|
Phone
|
Phone, support ticket
|
INFINITI HR vs. AlphaStaff
INFINITI HR has a couple of advantages over AlphaStaff, namely, that it includes integrated time tracking tools and is both IRS certified and ESAC accredited. AlphaStaff, on the other hand, provides a lot more detail about its recruiting services and even offers its own applicant tracking system. In addition, it provides assistance with performance management and leadership development and provides support to employees enrolling in benefits.
INFINITI HR vs. Amplify HR
INFINITI HR and Amplify HR are quite similar in their offerings, except INFINITI HR provides recruiting assistance as well as email support to its customers. Amplify HR also doesn’t have IRS certification, while INFINITI HR has both IRS certification and ESAC accreditation. However, Amplify HR has more varied reporting capabilities. While INFINITI HR only has reporting for payroll, Amplify HR has reports for payroll, HR, billing, time tracking and benefits.
INFINITI HR vs. Engage PEO
Engage PEO provides certain services and technology solutions that INFINITI HR does not. First and foremost, its HR experts are also licensed attorneys. Moreover, Engage PEO offers performance management, learning and development and more varied reporting capabilities than INFINITI HR, including payroll, census reporting, benefits, OSHA reporting and time-off reporting.
Plus, with Engage PEO, employees have access to benefits coaches to help them select benefits. From a technology perspective, INFINITI HR enables access to its services through several different systems. Engage PEO, on the other hand, offers its solutions through one portal and even has an applicant tracking system to give its clients more insight into the hiring process.
Is INFINITI HR Right for Me?
If your company operates in multiple states and needs flexible levels of HR support to manage essential HR-related functions, INFINITI HR may be a good partner PEO to work with.
INFINITI HR is best for:
- Small and midsized companies with no internal HR team
- Small and midsized companies whose growth and needs outpace their internal HR team’s capacity to perform routine HR tasks
- Small and midsized businesses that operate in multiple U.S. states and need state-specific HR support
- Franchise businesses
- Companies that desire a wide range of benefits to choose from
INFINITI HR is not recommended for:
- Companies that want one unified technology solution from their PEO
- Companies prioritizing benefits support for employees
- Reporting capabilities
Frequently Asked Questions (FAQs)
What is a PEO?
A professional employer organization (PEO) helps out with or takes over HR-related tasks for a company. It essentially becomes a co-employer by administering a company’s payroll.
What is INFINITI HR?
INFINITI HR is a PEO that takes on HR-related tasks for your company, such as payroll, benefits administration and risk management.
Why do companies use PEOs?
A company may opt to use a PEO for a number of reasons. For example, some very small companies lack HR personnel to complete HR-related tasks. Others have HR teams that are too small to handle all HR needs and therefore require some outsourced support.
What makes a good PEO?
A good PEO allows you to outsource important HR functions, such as payroll, benefits and training while ensuring compliance with federal and state employment laws—which frees up time and focus to improve products and services. An even better PEO can provide additional services such as employee onboarding and data analytics.
