Confluence is a project management system developed by Atlassian. The platform features a remote-friendly team workspace, unlimited spaces and templates, a knowledge base for documentation, and flexibility and customization options. Confluence offers four pricing plans, with paid monthly costs ranging from $5.75 to $11. However, it also has a free plan and a custom enterprise plan.
Read our guide to learn more about Confluence pricing. Here’s a comparison of different pricing plans to decide which is best for your needs.
What Is Confluence?
Confluence is a collaboration and knowledge management tool by Atlassian. It provides teams with a platform to create, organize and share content such as documents, meeting notes and project plans. One of the critical benefits of Confluence is its flexibility and customization options. Users can choose from meeting notes, project plans or product requirements templates.
Confluence also offers a range of add-ons and integrations that extend its functionality. In particular, it integrates with other Atlassian tools such as Jira, Trello and Bitbucket, making it easy for teams to collaborate and manage their work in one place.
Confluence Pricing and Plans
Confluence pricing has four different pricing plans to meet the needs of different types of teams and organizations. Whether you’re a small business, a large enterprise or a nonprofit, there is an option that fits your business. The pricing plans vary in terms of features, user limits and support options, allowing you to choose the one that best suits your needs and budget.
Confluence Tiered Pricing and Plans
| Free | Standard | Premium | Enterprise | |
|---|---|---|---|---|
|
Monthly Price (if Paid Annually)
|
$0 per user per month
|
$5.75 per user per month
|
$11 per user per month
|
Custom
|
|
Monthly Price (if Paid Annually)
|
$0 per user per month
|
$48.33 for 10 users per month (billed annually)
|
$91.67 for 10 users per month (billed annually)
|
Custom
|
|
Free Trial
|
Free
|
7 days
|
7 days
|
Contact sales
|
|
User Limit per Site
|
Free for up to 10 users
|
Up to 50,000 users
|
Up to 50,000 users
|
Up to 50,000 users
|
|
File Storage
|
Up to 2GB file storage
|
250GB file storage
|
Unlimited storage
|
Unlimited storage
|
|
Number of Sites
|
One
|
One
|
One
|
Unlimited
|
|
Unlimited Spaces and Pages
|
✔
|
✔
|
✔
|
✔
|
|
Structured Page Tree
|
✔
|
✔
|
✔
|
✔
|
|
Template Library
|
✔
|
✔
|
✔
|
✔
|
|
Apps and Integrations
|
✔
|
✔
|
✔
|
✔
|
|
Role Assignment
|
✔
|
✔
|
✔
|
|
|
Page Insights
|
✔
|
✔
|
✔
|
|
|
Guest/Client Access
|
✔
|
✔
|
✔
|
|
|
Analytics
|
✔
|
✔
|
||
|
Team Calendar
|
✔
|
✔
|
||
|
Automation
|
✔
|
✔
|
||
|
Billing and Invoicing
|
✔
|
✔
|
✔
|
|
|
Mobile App
|
✔
|
✔
|
✔
|
✔
|
|
Customer Support
|
Community support
|
Local business hours
|
24/7 Premium support
|
24/7 Enterprise support
|
Free
Price: Free
Best for: The Confluence free plan is an excellent choice for small businesses seeking a collaboration tool for up to 10 users—and are not looking to scale quickly.
| Key Features | What's Missing? |
|---|---|
|
Free for up to 10 users
|
Advanced analytics
|
|
Unlimited spaces and pages
|
User permissions
|
|
Apps and integrations
|
Limited to community support
|
The plan is free for businesses with up to 10 users only. If you are a solopreneur, freelancer or small business that will only be collaborating with a limited number of users, this plan is right for you. Arguably some of the most significant disadvantages to the Free plan is that it lacks advanced analytics and user permissions. Moreover, support is limited through the Confluence community. If you’re looking to scale your business quickly, you’ll find better options in its paid versions.
Standard
Price: $48.33 per month for 10 users (paid annually) or $5.75 per user per month (paid monthly)
Best for: This plan is an excellent option for businesses needing basic core features without visibility, controls, analytics and usage insights.
| Key Features | What's Missing? |
|---|---|
|
Role assignment
|
Advanced analytics
|
|
Page insight
|
Team calendar
|
|
Guest/client access
|
24/7 customer support
|
The Standard Plan is a level up from the Free plan, offering role assignments, page insights, guest or client access, billing and invoicing capabilities. The Standard plan is $5.75 per user per month or $48.33 per month for 10 users (paid annually).
Users can access up to 250GB of file storage. You can set space or page permissions and allow anonymous access for collaborators outside your organization. Still, a higher-tier plan might be a better option if you need access to usage insights and analytics-driven insights.
Premium
Price: $91.67 per month for 10 users (paid annually) or $11 per user per month (paid monthly)
Best for: Companies that need to scale effortlessly with top-notch features for site admins, usage insights, analytics, unlimited storage and Premium support.
| Key Features | What's Missing? |
|---|---|
|
Analytics
|
Limited to one site
|
|
Unlimited storage
|
Centralized per-user licensing
|
|
Automation
|
Advanced Atlassian data and insights capabilities
|
Notably, this plan stands out over the Standard plan since it gives you unlimited storage and automation. Businesses seeking data-driven insights can get page-level reports to understand user engagement. In addition to analytics, you can leverage team calendars to identify your colleagues’ availability for upcoming meetings.
The monthly fee for Premium is $11 per user or $91.67 per month for 10 users if billed annually. If you need multiple sites for independent brands and various regions or departments, opting for the Enterprise-level option might be more suitable for your business.
Enterprise
Price: Custom
Best for: Businesses that have advanced security needs and multiple product instances.
| Key Features | What's Missing? |
|---|---|
|
Multiple sites or product instances
|
This plan provides everything Confluence has to offer
|
|
Enterprise-grade security
|
|
|
Atlassian Analytics and Atlassian Data Lake
|
The Enterprise plan takes everything offered in the Premium plan but with much more advanced features for scalability and security.
Businesses can access multiple product instances for different teams to maintain their workflows and knowledge base, allowing for independent brands’ autonomy. More importantly, it has enterprise-grade security features to protect organizations from data breaches and comply with privacy requirements.
Confluence’s Enterprise plan also features Atlassian Analytics and Atlassian Data Lake. These come with pre-built or customized dashboards that allow organizations to gain advanced insights for teams and projects.
Which Confluence Plan Should You Choose?
The ideal plan will depend entirely on the features you’ll need for collaboration. The Free plan is a good option for a solopreneur or small business planning to scale operations later. The Standard plan is another good option for small businesses—with more than 10 users—that need core features for role assignments, guest access and invoicing.
Organizations seeking premium features for data-driven insights, controls for site administrators and platform support can opt for the Premium plan. In addition, those looking for advanced features for Cloud Premium, multiple product instances and advanced security can opt for the enterprise-level plan.
How Confluence Compares to Competitors
Confluence is a powerful and flexible tool designed to help teams collaborate effectively. While the costs vary depending on your business needs, they fall from $5.75 to $11 per user monthly. The platform offers a range of pricing plans that are competitively priced compared to other project management systems on the market.
Here is a breakdown to see how some of Confluence’s biggest competitors compare:
| Confluence | Basecamp | LiquidPlanner | ClickUp | |
|---|---|---|---|---|
|
Rating
|
 |
|
 |
|
|
Starting Price
|
Free; $5.75 per user, per month
|
$15 per month, per user (or $299 per month for unlimited users, billed annually)
|
$15 per user, per month
|
Free; $7 per user, per month (billed annually)
|
|
Free Trial
|
Seven days
|
30 days
|
14 days
|
14 days
|
|
Free Plan Available
|
Yes
|
Yes
|
No
|
Yes
|
|
Role Assignments
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Timelines
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Software Integrations
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Mobile App
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Customer Support
|
Online community, phone and dedicated support team
|
Online tutorials, guides and support request
|
Online meeting
|
Knowledge base, live chat and online support tickets
|
|
Learn More
|
_
|
_
|
_
|
As you can see, Confluence is in the same price range as ClickUp. LiquidPlanner and Basecamp are significantly priced higher than their competitors and ranked lower in our review. Regarding pricing, Confluence’s Premium and Basecamp’s lowest-paid plans are in the same price range. However, Confluence offers more value for money because of its features for analytics and software integrations with other Atlassian products.
Additional Confluence Costs
The pricing ($5.75 to $11 per user per month) will offer access to most of Confluence’s features. However, you may end up incurring additional costs based on your business needs. Here are some additional costs you could incur besides the monthly fee.
Product Training and Certification
Businesses that want to maximize Confluence’s features should look into getting product training and certification. Atlassian offers on-demand courses, virtual team training and on-site team training. It has onboarding, documentation, knowledge and async collaboration classes on the Confluence platform. You can also add career credentials through Certifications and Pro Skills badges.
Apps and Add-Ons
Confluence has a variety of apps and add-ons that allow for additional functionalities for various departments or projects. There are tools for documentation, CRM design, project management and reports. The cost of apps and add-ons you’ll need will depend on your organization’s specific needs.
Bottom Line
Confluence has a vast amount of features for team collaboration. Its pricing is fair and favorable when compared to popular competitors in the same industry. Confluence allows organizations to build a remote-friendly team workspace, but the right plan will depend on your business needs. If you’re a solopreneur or small business not looking to scale quickly, then the Free or Standard plan includes enough options. However, large organizations and companies pursuing growth may find that its Premium and Enterprise plans are a better fit.
Frequently Asked Questions (FAQs)
What is the difference between Confluence Standard and Premium?
Confluence Standard offers 250GB, while Confluence Premium has unlimited storage. In addition, Confluence Premium has features for analytics, team calendars and automation.
Does Confluence have a free plan?
Confluence has a free plan for up to 10 users. It includes up to 2GB file storage, unlimited spaces, pages, apps, integrations and access to its template library.
Who is the competitor of Confluence?
Confluence has several competitors, such as Microsoft Planner, ClickUp, Notion, SharePoint, Basecamp and LiquidPlanner. You can check out our article on best project management systems to see how it stacks against competitors.
What are the benefits of project management software?
Project management software helps you to plan, organize, budget and track the progress of a company project. It also unites a team around shared goals so all are working toward a successful project completion. In dispersed teams, growing businesses or across multiple departments, this can be difficult to do without a software people can join and access from their own devices wherever and whenever they work.
Which is better: Jira or Confluence?
Jira and Confluence are both work collaboration tools. Confluence is designed for documentation while Jira is primarily intended for project management and issue tracking. With Confluence, you can create and share information, brainstorm ideas and manage projects—all in one place. Read our review to learn more about Confluence vs. Jira.
