Our Pick Of The Best Domestic Travel Insurance For Australians

Editor

Published: Apr 4, 2024, 9:00am

Johanna Leggatt
editor

Edited By

Editorial note: Forbes Advisor Australia may earn revenue from this story in the manner disclosed here. Read our advice disclaimer here.

In Australia, domestic tourism accounts for a large proportion of the total visitor economy and—like many aspects of the economy—was severely affected by the Covid-19 pandemic.

However, in the two years since restrictions ended, spend on domestic travel has ramped up, and is expected to keep growing over the next four years, according to Tourism Research Australia (TRA)’s report, Tourism Forecasts for Australia 2023 to 2028.

The report shows that a large proportion of Australians were quick to embrace domestic travel in 2022—the first year that domestic travel became possible for many of us, while certain international destinations remained out of reach.  This demand has eased somewhat, but the TRA is positive in its outlook for domestic tourism.

As the report stated: “…The noticeable slowdown in domestic leisure travel in 2023 has led to a reassessment of the factors that had boosted demand in 2022. As a result, the forecast profile for domestic travel demand is generally softer than that presented last year.  Nevertheless, domestic tourism spend (which is already above its pre-pandemic level) is forecast to continue to grow over the forecast period, as are domestic trip numbers.”

If you’re one of the many Australians looking to take a trip across our vast continent, you may want to consider taking out domestic travel insurance.

Many Australians don’t consider domestic travel insurance as a must-have because our medical system, in the form of Medicare or private health insurance, covers us across state borders. But there are other benefits to taking out domestic travel insurance that aren’t medical-related, such as trip cancellations, lost documents and luggage, and theft.

To find what domestic travel insurance would suit you and your trip, Forbes Advisor Australia has compared more than 20 of the most popular domestic travel policies, noting the key features of each. Below is a summary of our pick of the best, why we chose them and the pros and cons of each policy. We also explain how we reached our conclusions in the methodology section below.

Related: Why More Aussies Are Taking Out Domestic Travel Insurance

Note: The below list represents a selection of our top category picks, as chosen by Forbes Advisor Australia’s editors and journalists. The information provided is purely factual and is not intended to imply any recommendation, opinion, or advice about a financial product. Not every product or provider in the marketplace has been reviewed, and the list below is not intended to be exhaustive nor replace your own research or independent financial advice. For more information on how Forbes Advisor ranks and reviews products, including how we identified our top category picks, read the methodology selection below.

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Our Pick Of The Best Domestic Travel Insurance


Allianz Domestic Travel Insurance

Allianz Domestic Travel Insurance
4.9
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $2000

$250 for delays six hours or more plus an additional $250 for each additional 24 hours up to a maximum total limit of $500

Allianz Domestic Travel Insurance

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $2000

$250 for delays six hours or more plus an additional $250 for each additional 24 hours up to a maximum total limit of $500

Why We Picked It

Allianz is a household name in Australia when it comes to insurance, and its domestic travel insurance policy is popular among travellers. Scoring four stars from more than 3000 customer reviews on Product Review, the Allianz Domestic Travel Insurance policy is clearly a winner for many Aussies.

With no maximum age limit and the ability to tailor the plan with cruise, snow or adventure cover if needed, the policy is pitched at a wide range of travellers and trip types. However, it’s worth noting there is no cover for missed connections nor any online discounts available.

Pros & Cons
  • Cancellation cover chosen by customer
  • No maximum age limit nor excess for higher ages
  • Cruise, snow and adventure cover can be added on
  • No cover for missed connections
  • Cancellation cover isn’t valid if involving death, injury or illness of a relative over 85

Bupa Domestic

Bupa Domestic
4.9
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $2000

$250 for delays 6 hours or more plus an additional $250 for each additional 24 hours up to a maximum total limit of $500

Bupa Domestic

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $2000

$250 for delays 6 hours or more plus an additional $250 for each additional 24 hours up to a maximum total limit of $500

Why We Picked It

The Bupa Domestic policy is underwritten by Allianz Australia Insurance, making it similar to Allianz’s domestic travel insurance policy. As with Allianz, there is no maximum age limit and travellers can add cover for cruise holidays, winter sports and higher-risk adventure sports. Lost luggage and personal effects are also covered up to $10,000 with sub-limits applying, however higher item limits can be included for valuables, such as engagement rings or expensive equipment.

There is no cover for missed connections, but travel delays are covered up to a total of $2,000, while cancellation cover tops out at $1,500 (and is not available to those aged 85 and over).  Additionally, existing Bupa health members can receive a 15% discount on premiums. In terms of customer satisfaction, Bupa scored slightly lower than Allianz with 3.9 stars  from 138 reviews on ProductReview.

Pros & Cons
  • No maximum age limit nor excess for higher ages
  • 15% discount for Bupa health members
  • Option to increase item limits for valuables
  • No cover for missed connections
  • Maximum cancellation cover is only $1,500

Qantas Domestic Travel Insurance

Qantas Domestic Travel Insurance
4.5
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $600

$75 per completed 6 hours

Qantas Domestic Travel Insurance

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $600

$75 per completed 6 hours

Why We Picked It

The Australian Comprehensive Travel Insurance policy is Qantas’ domestic travel insurance offering, available to Australians of all ages. Cancellations are covered up to $5,000, and there is a provision to claim missed connections under additional travel expenses. There is also up to $600 cover for missed connections, with $75 allocated for every six hours of delay.

Cruises are covered within the policy at no extra cost, and snow sports cover can be added as an additional pack. While there are no online discounts available, Qantas frequent flyer members can earn points via the purchase of a policy.

Pros & Cons
  • No maximum age limit
  • Missed connections can be claimed
  • Qantas points available
  • Limited travel delay cover
  • Some poor customer reviews
  • No option to add adventure cover

1Cover Domestic

1Cover Domestic
4.5
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

however, those 80 years or older incur a $3000 excess.

Travel Delay Cover?

Up to $2000

$200 for delays 6 hours or more plus an additional $200 for each additional 24 hours

1Cover Domestic

Maximum Age Covered

No maximum age limit

however, those 80 years or older incur a $3000 excess.

Travel Delay Cover?

Up to $2000

$200 for delays 6 hours or more plus an additional $200 for each additional 24 hours

Why We Picked It

The 1Cover Travel Insurance is highly rated among its customers, receiving a score of 4.2 stars from 91 reviews of its domestic policy on ProductReview. Its domestic travel insurance offering reflects this rating, with no maximum age limit to take out the policy, $5 million in personal liability cover, and unlimited cancellation cover when circumstances occur that are out of the policyholder’s control.

Additionally, customers can choose to add-on additional packs for cruise holidays or snow sports, and both lost luggage and lost personal effects are covered with certain sub-limits applying dependent on the item. Unfortunately at the time of writing, there are no online discounts available for the policy.

Pros & Cons
  • No maximum age limit
  • Positive customer reviews
  • Good travel delay and cancellation cover
  • No increased item limits available for valuables
  • $3000 excess applicable for those aged over 80
  • No online discounts

Fast Cover Domestic

Fast Cover Domestic
4.2
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

89 years

however, some policy limits apply for those over 80

Travel Delay Cover?

Up to $2000

$200 for delays 6 hours or more, plus an additional $200 for each additional 24 hours

Fast Cover Domestic
Learn More

On Fast Cover's Secure Website

Maximum Age Covered

89 years

however, some policy limits apply for those over 80

Travel Delay Cover?

Up to $2000

$200 for delays 6 hours or more, plus an additional $200 for each additional 24 hours

Why We Picked It

The Covid-19 pandemic lockdowns and restrictions demonstrated the importance of travel insurance, especially policies with adequate cancellation cover for when circumstances changed. In this vein, Fast Cover Domestic offers unlimited cancellation cover, along with up to $2000 in travel delays and . Missed connections, however, are not covered.

The policy is available for Australians up to age 89, however travellers that are aged over 80 will be subject to additional policy limits. There is also no option to add cruise cover to the policy, instead, customers will need to choose cruise as the destination and therefore would only be covered for the cruise portion of their trip.

Pros & Cons
  • Unlimited cancellation cover
  • Option to increase item limits for valuables
  • Snow and adventure cover can be added
  • Missed connections not covered
  • Certain cover limitations apply to those aged over 80

nib travel insurance

nib travel insurance
4.2
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $500

delays must be more than 6 hours, with $250 per 24 hours

nib travel insurance

Maximum Age Covered

No maximum age limit

Travel Delay Cover?

Up to $500

delays must be more than 6 hours, with $250 per 24 hours

Why We Picked It

The domestic travel insurance policy offered by nib is available to Australians of all ages, with existing nib customers granted a 10% discount. Delays are covered if they are more than six hours long, and only up to the value of $500. Lost luggage is covered up to $4,000, and item limits can be increased if necessary to a total of $10,000.

Unfortunately, cruises are not covered within this plan, nor is there any option to add it as additional coverage. The same goes for adventure activities—however snow sports can be added at an additional premium.

Pros & Cons
  • Cancellation cover limit chosen by customer
  • Option to increase item limits
  • 10% discount for nib customers
  • No cruise cover available
  • No other online discounts available
  • Low coverage amount for delays

ING Travel Insurance Domestic

ING Travel Insurance Domestic
4.0
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

100 years

Travel Delay Cover?

Up to $1000

$50 per completed 12 hours

ING Travel Insurance Domestic

Maximum Age Covered

100 years

Travel Delay Cover?

Up to $1000

$50 per completed 12 hours

Why We Picked It

ING Travel Insurance Domestic Policy is available to Australians up to 100 years old. Along with $1000 of travel delay cover, cancellations are also covered up to $12,500 in the policy, however, missed connections are not.

Additionally, cruise cover cannot be added to this policy; instead, ING’s comprehensive policy must be purchased with cruise selected as the destination. Fortunately, there is a 15% online discount available when purchasing the insurance policy.

Pros & Cons
  • High age limit
  • $12,500 cancellation cover
  • 15% online discount
  • Limited customer reviews
  • Low travel delay cover
  • No missed connections cover

Cover-More Domestic

Cover-More Domestic
4.0
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

99 years subject to acceptance criteria

Travel Delay Cover?

Up to $1000

Cover-More Domestic
Learn More

On Cover-more's secure website

Maximum Age Covered

99 years subject to acceptance criteria

Travel Delay Cover?

Up to $1000

Why We Picked It

The Cover-More Domestic policy is available for all ages up to 99 years, subject to acceptance criteria such as pre-existing medical conditions. Delays are covered up to $1000, missed connections are also covered up to the value of $2000, and the value of cancellation cover is chosen by the customer.

Luggage is covered up to $15,000, with item limits available to be increased up to certain amounts. There is no option for cruise cover on this policy, however, snow and adventure packs can be purchased in addition to the base policy. At the time of writing, there is also no online discounts available.

Pros & Cons
  • Missed connection cover
  • Lost luggage covered up to $15,000
  • Cancellation limit chosen by customer
  • Can’t add cruise cover
  • Cover for older travellers is subject to acceptance criteria
  • No online discounts

Medibank Travel Insurance Domestic

Medibank Travel Insurance Domestic
3.9
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

No maximum age limit

however, reduced limits apply for customers over 70

Travel Delay Cover?

Up to $2000

$300 for delays 6 hours or more, plus and an additional $300 for each additional 24 hours

Medibank Travel Insurance Domestic

Maximum Age Covered

No maximum age limit

however, reduced limits apply for customers over 70

Travel Delay Cover?

Up to $2000

$300 for delays 6 hours or more, plus and an additional $300 for each additional 24 hours

Why We Picked It

Medibank offers a domestic travel insurance policy that includes unlimited cancellation cover, $2,000 in travel delay cover and $3,000 in missed connections cover, which a lot of other policies do not cover. There is also luggage cover up to $8,000 with certain item limits applying, however, these item limits can be increased for valuables although customers will be required to request a quote.

In order to add snow sport coverage to the policy, consumers will also have to ask for a quote from Medibank. Cruise cover cannot be added to the domestic policy; instead travellers embarking on a cruise holiday will need to purchase Medibank’s international travel insurance policy.

Pros & Cons
  • Unlimited cancellation cover
  • Option to increase item limits
  • Discount for Medibank customers
  • Quotes required for certain coverage changes
  • No cruise cover option
  • Reduced limits on cancellation cover and other benefits may apply to travellers over 70 years

Travel Insurance Direct Domestic

Travel Insurance Direct Domestic
3.2
Our ratings take into account a product's rewards, fees, rates and other category-specific attributes. All ratings are determined solely by our editorial team.

Maximum Age Covered

75 years

Travel Delay Cover?

$500

$250 per 24 hours

Travel Insurance Direct Domestic

Maximum Age Covered

75 years

Travel Delay Cover?

$500

$250 per 24 hours

Why We Picked It

Scoring 4.1 stars from 23 customer reviews, the Travel Insurance Direct Domestic policy is well-liked by Australian customers, although it’s worth noting that the domestic policy option has only attracted a handful of reviews so should not be seen as a comprehensive assessment of customers’ experiences.

Cover is available to those aged up to 75 years at the time of purchase. The cancellation cover value is chosen by the customer, which includes a cancellation due to a family emergency, and missed connections are also covered up to $2,000. Unfortunately, there is no option to add cruise cover to the policy nor adventure activities, but there is an option to add snow cover.

Pros & Cons
  • Option for snow sports coverage
  • Cancellation cover chosen by customer
  • Positive reviews
  • No option for cruise cover
  • Age limit is 75 years
  • Low level of cover for travel delays

What Methodology Did We Use?

Forbes Advisor Australia took a methodical approach when comparing the best domestic travel insurance for Australians. An in-depth analysis of more than 20 different policies was conducted, with data being analysed from company websites, product disclosure statements, and customer reviews.

The key features examined of each policy included:

  • Who the policy was underwritten by, to ensure it is a reputable and trusted company;
  • Whether it covers you for personal liability, in case you unintentionally cause damage to someone or something;
  • If there is accidental death cover and, if so, what the maximum payout is;
  • If there is cover for family emergencies, and any criteria that must be met–such as maximum ages;
  • For those renting a car while travelling, if there is coverage for the excess for damaged or stolen rental cars;
  • Whether or not it covers you for travel delays, along with any sub-limits related to emergency accommodation or meal costs;
  • Whether or not it covers you for cancellations, the criteria for a cancellation and the maximum amount the policy will pay;
  • If there is any cover for missed connecting flights;
  • Whether there is lost luggage cover, or cover for stolen or damaged luggage;
  • The sub-categories of lost personal belongings that it may cover, including electronics or cash;
  • If you can increase the item limits cover that the policy offers for valuables such as jewellery or speciality gear;
  • The maximum age that the policy offers coverage for;
  • Any online discounts the insurance provider offers, or additional perks; and
  • The star ranking it has received from existing and previous customers via the leading independent opinion site, ProductReview. This metric was considered more reliable if the insurer had a large number of reviews; a smaller number of reviews were considered less reliable.

About Star Rankings
You will note that we have included a star rating next to each product or provider. This rating was determined by the editorial team once all of the data points above were considered, and the pros and cons of each product attribute was reviewed. The star rating is solely the view of Forbes Advisor editorial staff. Commercial partners or advertisers have no bearing on the star rating or their inclusion on this list. Star ratings are only one factor to be considered, and Forbes Advisor encourages you to seek independent advice from an authorised financial adviser in relation to your own financial circumstances and investments before you decide to choose a particular financial product or service.


Domestic Travel Post-Covid: What You Need To Know

During the Covid-19 pandemic, states and territories all had different rules and requirements for domestic travel. This included mandatory quarantine, proof of vaccinations, border declarations, and government-enforced mask wearing or isolation requirements.

There are now no restrictions in place for domestic travel, meaning Australians are able to travel to different states and territories as they please.

Airlines have also loosened their restrictions, with mask wearing no longer enforced on planes, but rather encouraged.

Despite restrictions no longer being in place, Covid-19 is still active in communities. Considering that you or anyone you are travelling with could contract the virus and possibly be too ill to travel, it is worth determining if your domestic travel insurance would cover cancellations or flight changes due to Covid-19.

Related: Best Travel Insurance for Australians


Should I Get Domestic Travel Insurance?

As most Australians already have medical cover that is valid no matter where in Australia they are–whether via Medicare or private health insurance–there are still many other reasons to purchase domestic travel insurance that don’t relate to medical needs. Some of these factors may include:

Cancellations

Your domestic travel insurance policy can cover you if unforeseen events arise that cause you to have to cancel your trip. As Smarttraveller puts it, if you’ve already spent a lot on your holiday, it’s not too much extra to buy travel insurance to then be able to recoup potential losses.

It’s important to check your product disclosure statement (PDS) to understand what and what will not qualify as a reason for cancellation. For example, some policies may no longer cover you having to cancel due to contracting Covid-19, as it is no longer a requirement to isolate if you contract the virus.

Delays and Change of Plans

Similar to cancellations, domestic travel insurance can also cover you if you have to change your holiday plans or are subject to delays. For example, if you have to travel home early due to sickness or injury, your insurance policy may be able to cover the cost of the new flight.

Another example is if you are travelling for a concert or an event that is already pre-paid and you are subject to travel delays that cause you to miss the event. In this instance, your policy may reimburse you for lost costs.

Lost Belongings

Domestic travel insurance policies can also cover lost items, which is important if you are travelling with valuables. Many policies offer this cover in terms of three different categories: lost luggage, lost valuables, and lost cash. Additionally, the cover usually also extends to belongings that have been stolen or damaged.

There are often sub-limits applicable to certain items, such as electronics.

Car Hire Excess

If you are hiring a car for your travels, then domestic travel insurance is a smart choice of investment (if it offers car hire excess coverage). This is because if any damage occurs to the vehicle, your travel insurance policy will cover the cost of your excess up to a certain amount.

If you don’t have travel insurance with a car hire excess coverage, you would have to pay the car hire company’s full excess charge for any damage that occurs which is usually quite a costly charge or pay more at the vehicle car hire provider to reduce your excess to zero (if this is possible).

Personal Liability

A domestic travel insurance policy will usually provide cover up to a certain amount if you accidentally cause damage to a property or accidentally injure someone else. It’s worth noting that this cover is often included in comprehensive car insurance policies, so if you are travelling by road in your own vehicle and have a comprehensive car insurance policy, it may not be a necessary inclusion.

Cruise, Snow and Adventure Cover

If you are going on a specific type of trip, it’s important to make sure that your domestic travel insurance policy will cover the activities you intend to take part in. For example, if you are heading for a snow holiday, or on an ‘adventure’ trip such as a motorcycle tour, it’s important to make sure you are covered.

While these kinds of trips may not automatically be covered in a domestic travel insurance policy, they are often able to be covered upon purchasing an additional pack on top of the base policy such as “snow cover” or “adventure activities”. A brief note regarding cruise cover: even if you are cruising in Australian waters, you may not be covered by Australia’s Medicare system because the cruise company is not obligated to have a Medicare-registered GP on board, or you may cross into international waters. This is why cruise cover is especially important.


Domestic Travel Insurance for Seniors

For seniors looking to travel domestically, travel insurance is advised. However, it’s important to note that many travel insurance providers and policies have maximum age limits. That being said, it’s important to make sure your policy will cover you and anyone in your travelling party for whatever age they are on the trip.

Some policies have a maximum age limit of only 69 years old, while others don’t have a maximum age at all. Additionally, some policies may enforce an additional excess for seniors depending on the destination or duration of your trip; others may stipulated that there are certain limitations on cancellation cover or other benefits for seniors.

While many policies cover accidental death, there may also be limitations placed on this cover depending on your age. Ultimately, there is no one-size-fits-all when it comes to domestic travel insurance for seniors (or travellers of any age, for that matter). That’s why it is essential to carefully read the PDS of your chosen policy to understand whether you and your travelling party will be covered, and any conditions or exemptions that you should be aware of that may affect your ability to make a claim.

You can read more in our pick of the Best Insurance Providers for Seniors.

The advice and information provided by ForbesAdvisor is general in nature and is not intended to replace independent financial advice. ForbesAdvisor encourages readers to seek expert advice in relation to their own financial decisions and investments.

Data research: Mia Dunn
Fact checking:  Johanna Leggatt, Anna Rey.


Frequently Asked Questions (FAQs)

Can you get travel insurance for domestic travel?

Yes, domestic travel insurance policies are available from many travel insurance providers in Australia. These policies can cover you for a range of circumstances while travelling throughout the nation, including stolen valuables or car hire excess.

Am I able to travel domestically without a passport?

Yes, you are not required to have a passport in order to travel domestically. There are no passport checks when crossing state borders within the country, whether you are travelling by road, sea or air.

What is the best domestic travel insurance in Australia?

The ‘best’ domestic travel insurance policy available to Australians is subjective, considering Australian travellers will have different needs in terms of cover for their trip. For example, a 21-year-old going on a ski holiday in Victoria will want a policy that includes cover for snow sports, while an 80- year-old going to visit family in Western Australia will not.

Despite differing needs of travellers, Forbes Advisor Australia has analysed some of the most popular insurers on the market and compiled a list of our favourite providers, based solely on our editorial judgment. However, it’s important to note this list is not intended to be definitive and does not replace your own research as to the best domestic travel insurance for you.

Is travel insurance within Australia worth it?

Domestic travel insurance is certainly recommended by most travel experts as a form of protection against the myriad events that can go wrong when travelling: delays, illness, cancellations and theft of luggage or valuables. While you won’t need medical coverage while travelling domestically (as you are covered under Medicare), most travel insurers offer a type of domestic policy that is tailored specifically to local travellers and the most common mishaps, such as having to cancel a trip because you are ill or travel delays.

Can you buy domestic travel insurance?

Yes, and many of the travel insurers that offer comprehensive international trip coverage, will also offer a domestic policy that is specifically tailored to locals. This type of insurance is perfect for unforeseen events, such as luggage theft, travel delays or cancellations, personal liability, missed connections and car excess coverage.


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