Fetch By The Dodo Pet Insurance Review 2024

Forbes Staff

Updated: Jan 22, 2024, 2:12pm

Aaron Broverman
editor

Edited By

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Fetch By The Dodo covers pets of any age with a focus on future accidents and illnesses—what they refer to as, ”The stuff you can’t see coming.” Formerly known as Petplan, this provider allows you to customize your monthly premium based on your choice of annual coverage, deductible and reimbursement rate. While there isn’t an unlimited coverage option, $15,000 is a generous annual maximum for most pet problems. Fetch By The Dodo now offers three tiers of wellness plan options, as well as extensive dental coverage and pet owner assistance. This includes lost pet advertising and boarding during a medical emergency, which are often riders or add-ons with other insurers. 

Pros

  • Choice of annual coverage, deductible and reimbursement rate
  • Covers sick exam fees
  • Covers pets of any age
  • Extensive dental coverage, including gum disease.
  • Wellness plan add-on

Cons

  • Not available in New Brunswick and Quebec
  • Longer waiting period for accidents and injuries compared to other insurers
  • No vet direct pay
  • Pricier than other insurers
Fetch By The Dodo Pet Insurance Review
3.8
Our ratings take into account the card’s rewards, fees, rates along with the card’s category. All ratings are determined solely by our editorial team.
Maximum annual coverage
$5,000, $10,000, $15,000
Reimbursement options
70%, 80%, 90%
Deductible choices
$300, $500, $700

What Does Fetch By The Dodo Cover?

Fetch By The Dodo offers coverage on future accidents and illnesses, including:

  • Prescription medications and supplements
  • Emergency vet visits
  • Virtual, in-home and office visits
  • Hospital stays (up to $1,000 per year)
  • Physical therapy
  • Allergies
  • Surgery
  • Imaging including X-rays, CT scans and ultrasounds
  • Blood tests and laboratory testing
  • Breed-specific issues, including hip dysplasia
  • Sick-visit exam fees (excluding routine exams)
  • Vomiting and diarrhea
  • Hereditary and congenital issues
  • Swallowed objects and toxins
  • Tooth, baby and adult (excluding teeth cleanings)
  • Gum disease
  • Diabetes and insulin
  • Cancer treatment
  • Acupuncture and chiropractic care
  • Behavioural therapy, including treatment for aggression and separation anxiety
  • Advertising and reward (up to $1,000 per year)
  • Boarding fees due to owner medical emergency (up to $1,000 per year)
  • Loss due to theft or straying (up to $1,000)
  • Death from illness or injury (up to $1,000), except for a pre-existing condition
  • Vacation cancellation (up to $1,000 per year)

Fetch By The Dodo Extra Coverage Options

Fetch By The Dodo offers three tiers of routine and preventative coverage with the Fetch Wellness add-on.

The Essentials plan includes:

  • Annual exam ($30 benefit)
  • Canine Bordetella ($10 benefit)
  • Canine DHLPP ($10 benefit)
  • Canine rabies ($10 benefit)
  • Canine Lyme ($10 benefit)
  • Heartworm, flea and tick prevention ($30 benefit)
  • Heartworm tests ($10 benefit)
  • Dental cleaning ($75 benefit)
  • Spaying or neutering ($100 benefit, once per lifetime)
  • Blood test ($10 benefit)
  • Urinalysis ($10 benefit)
  • Fecal test ($10 benefit)

Using the example of the five-year-old Labrador Retriever in Toronto (below), the Essentials plan costs an additional $13.97 per month, saving you up to $315 in benefits annually.

The Advantage plan includes all of the benefits of the Essentials plan with higher limits as well as additional benefits:

  • Annual exam ($50 benefit)
  • Canine Bordetella ($20 benefit)
  • Canine DHLPP ($20 benefit)
  • Canine rabies ($20 benefit)
  • Canine Lyme ($20 benefit)
  • Heartworm, flea and tick prevention ($50 benefit)
  • Heartworm tests ($25 benefit)
  • Dental cleaning ($100 benefit)
  • Spaying or neutering ($100 benefit, once per lifetime)
  • Blood test ($25 benefit)
  • Urinalysis ($25 benefit)
  • Fecal test ($25 benefit)
  • Microchipping ($20 benefit, once per lifetime)
  • Anal gland expression ($20 benefit)

Using the example of the five-year-old Labrador Retriever in Toronto (below), the Advantage plan costs an additional $25.32 per month, saving you up to $520 in benefits annually.

The Prime plan includes all of the benefits of the Essentials plan with higher limits as well as additional benefits:

  • Annual exam ($50 benefit)
  • Canine Bordetella ($25 benefit)
  • Canine DHLPP ($25 benefit)
  • Canine rabies ($25 benefit)
  • Canine Lyme ($25 benefit)
  • Heartworm, flea and tick prevention ($60 benefit)
  • Heartworm tests ($30 benefit)
  • Dental cleaning ($125 benefit)
  • Spaying or neutering ($125 benefit, once per lifetime)
  • Blood test ($30 benefit)
  • Urinalysis ($30 benefit)
  • Fecal test ($30 benefit)
  • Microchipping ($30 benefit, once per lifetime)
  • Anal gland expression ($20 benefit)
  • Behavioural exam ($25 benefit)
  • Health certificate ($30 benefit)
  • Activity monitor ($50 benefit, once per lifetime)

Using the example of the five-year-old Labrador Retriever in Toronto (below), the Prime plan costs an additional $39.77 per month, saving you up to $735 in benefits annually.

What Fetch by The Dodo Pet Insurance Doesn’t Cover

Like all pet insurance companies, Fetch By The Dodo does not cover pre-existing conditions, defined by the company as “anything that happens before you enroll or during the waiting period.”

In addition, Fetch By The Dodo does not cover:

  • Routine care including annual visits, vaccinations or wellness.
  • Preventative care, such as spaying/neutering, dental cleaning, flea treatments, heartworm medication.
  • Prescription food.
  • Grooming, elective and cosmetic procedures, such as tail docking or declawing.

Fetch by The Dodo Waiting Periods for Coverage

Pet insurance companies have what’s called a waiting period, which is the amount of time before your policy is effective and you can be reimbursed for claims.

With a Fetch By The Dodo policy, there is a 15-day waiting period between enrollment and when coverage for new injuries and illnesses begins. There’s also a six-month waiting period before hip and knee injuries (such as hip dysplasia and patellar luxation) are covered. However, if you have your pet examined in the first 30 days of the policy and your veterinarian determines there are no relevant pre-existing conditions or issues with the knees and/or hips, you can waive this waiting period.

There is no waiting period for the wellness plan add-ons.

Compare Fetch By The Dodo With Other Insurers


Company Maximum Annual Coverage Reimbursement Choices Deductible Choices
Trupanion Unlimited 90% $0 to $1,000 Learn More Read Forbes’ Review
Pets Plus Us $5,000 accident only, $7,500, $15,000 for accident/illness 70%, 80%, 90% (only 80% for accident) $100, $200, $300 Learn More Read Forbes’ Review
OVMA Pet Health Insurance $5,000, $10,000, unlimited 80% $100, $300; $250, $400 for unlimited Learn More Read Forbes’ Review

Fetch by The Dodo’s Pet Insurance Coverage Levels

Maximum annual limit options

  • $5,000
  • $10,000
  • $15,000

Deductible options

  • $300
  • $500
  • $700

Reimbursement options

  • 70%
  • 80%
  • 90%

Sample Quote for a Five-Year-Old Male Labrador Retriever Based in Toronto (as of January 2024)


Coverage (Annual) Deductible (Annual) Monthly Premium Annual Cost
$5,000 @ 80% $300 $111.86 $1,342.32
$10,000 @ 80% $300 $137.03 $1,644.36
$15,000 @ 80% $300 $154.89 $1,858.68

You can customize your payments by choosing a $500 or $700 annual deductible and/or a 70% or 90% annual reimbursement. For example, the $111.86 monthly premium for $5,000 at 80% reimbursement with a $300 deductible increases to $138.32 at 90% reimbursement and decreases to $101.28 with a 70% reimbursement.

Fetch By The Dodo Discounts

There are a few ways to save money with this insurance provider. First, you can save $25 or more on your payment plan by choosing quarterly or annual billing. You also get rewarded for keeping your pet in good shape: If your pet stays healthy in the first year of enrollment, you can save up to 15% on your monthly premium with the Healthy Pet Credit. After two years without getting sick or hurt (or not reaching your deductible), you’ll save up to 30%. If you need to file a claim, you can requalify for the Healthy Pet Credit in future years. Fetch also offers veterans and active military personnel a discount of up to 10% every month.

About Fetch By The Dodo

Formerly known as Petplan, Fetch By The Dodo rebranded itself in 2022, combining Fetch’s “superior coverage” and the “brand strength and massive community” of the digital media platform The Dodo. Headquartered in New York City, with offices in King of Prussia, PA and Winnipeg, MB, Fetch By The Dodo provides coverage for over 282,000 pets.

Fetch By The Dodo Partners

Several no-kill animal shelters in North America have partnered with Fetch By The Dodo as their pet insurance provider, including the Ontario SPCA and Humane Society–the first and only partner in Canada.

Methodology

To find the best pet insurance we reviewed each company’s policy wording and used data provided by PetInsurer.com to score each pet insurance company based on the following:

Pet insurance rates: 40% of score. We calculated average rates for plans with $5,000 or unlimited coverage, a $100 deductible and an 80% reimbursement level, or the closest options available. 

Special waiting period: 10% of score. Many pet insurance companies have a special waiting period for problems such as cruciate ligament issues and hip dysplasia. Plans that had no waiting period, a waiting period of six months or less, or the ability to have the waiting period waived scored higher.

Direct payment to vet: 10% of score. Pet insurance companies that have the ability to pay a vet directly earned points.

24/7 vet health line: 10% of score. Insurers that provide access to a 24/7 vet health line scored in this category.

Routine wellness plans: 10% of score. Insurers that offer wellness plans, either included with a plan or as a rider, earned points.

Dental coverage for illness: 10% of score. While most insurers cover dental accidents, not all insurers cover dental illnesses, such as gum disease or cleanings. Plans with more extensive dental coverage scored higher.

Pet ownership assistance: 5% of score. Insurers that include coverage for pet owner expenses, such as advertising and reward for lost pets, boarding for medical emergencies, end of life expenses and/or vacation cancellation, scored in this category.

Any discount: 5% of score. Insurers that offer any kind of discount, including a multi-pet discount, healthy pet discount, loyalty discount, etc., earned points.

Frequently Asked Questions (FAQs)

What happened to Petplan?

In 2019, Petplan was acquired by Warburg Pincus LLC, a global private equity firm. In 2022, Petplan was rebranded as Fetch By The Dodo after digital publisher and online animal brand The Dodo acquired a minority stake in the company. Besides the new name and logo, according to the company, there is no change to the pet insurer’s coverage or offers.

Is Fetch pet insurance worth the cost?

Using our sample quote, Fetch By The Dodo is more expensive than other Canadian pet insurers that we reviewed. However, it does include coverage for items such as dental insurance, sick exam fees and pet owner assistance, which are often riders or add-ons with other insurers. There are no age-based deductibles, which means your chosen deductible won’t increase as your pet ages.

What is The Dodo?

You might have seen their videos on social media, such as “This Cat Was So Sad–Until He Met A Friend!” and “Woman Finds Spicy Kitten Under Trash Can.”  The Dodo is a popular New York-based media brand and digital publisher focused on sharing animal-related stories and videos to help make caring about animals “a viral cause.”

What is Fetch Forward?

Fetch Forward is a patent-pending technology available to help pet parents identify the health conditions your pup is most likely to experience throughout its life. Using 150 million data points from over 500 breeds, 725,000 dogs and 16 years of clinical health findings, you’ll get a three-page profile based on your dog’s breed, age and location. This profile will include a list of common illnesses and injuries, as well as health and wellness tips, including ways to take action to keep your pup healthy. For example, using our sample five-year-old Labrador Retriever, the top three health conditions he is prone to develop within the next three years are: mass lesion or swelling, vomiting and diarrhea and cruciate ligament injuries. Preventative care includes regular examinations for lumps and bumps, deworming, and a good quality diet paired with regular exercise.

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