About ePremium Renters Insurance

Headquartered in Mason, Ohio, ePremium is a licensed renters insurance agency available in all 50 states. EPremium specializes in renters insurance for multifamily and single-family rentals.


EPremium Renters Insurance State Availability

EPremium sells renters Insurance in all 50 states.


EPremium Renters Insurance Policy Coverage

Renters insurance isn’t required in any state, but some landlords may require that tenants have renters insurance. Here’s a breakdown of what a standard renters insurance policy includes.

Coverage type What it covers
Pays for damage to your possessions, such as clothing, furniture and other items. It’s sometimes called contents coverage.
Pays for others’ injuries or property damage for which you’re responsible. It will also pay for your legal defense if you’re sued.
Pays your extra costs, including hotel bills and restaurant meals, when you can’t live in your apartment because of damage caused by a problem covered by your policy.
Covers other people’s small medical costs if they blame you for their injuries because of your actions (or someone in your household) or your pet’s, without determining actual fault.

EPremium renters insurance can provide a range of liability coverage options. Policies start with $25,000 of liability coverage, but you can add extra coverage. Policies can also include replacement cost coverage, which pays for the replacement of damaged items with new ones. That’s different from actual cash value coverage, which takes into account depreciation when reimbursing you for property


Additional Renters Insurance Coverage Types Offered by ePremium

Depending where you live, ePremium sells optional coverage that you can add to a policy, including:

  • Bed bug remediation: Pays you for expenses related to bed bug issues, offering up to $1,000 of coverage.
  • Biohazard cleanup coverage: Covers damages related to biohazard cleanup, with a limit of $2,000.
  • Pet damage coverage: Covers repairs for damage done by your pet to the rental, providing up to $500 per occurrence.
  • Resident-caused water damage coverage: Pays for repairs to water damage to the rental caused by you.

What Isn’t Covered by ePremium Renters Insurance?

Renters insurance policies don’t usually cover the following:

  • Damage caused by power failure that happens outside of the building.
  • Damage to the structure of your rental.
  • Earthquakes.
  • Floods.
  • Government action.
  • Intentional loss.
  • Landslides and mudslides.
  • Mold.
  • Neglect.
  • Nuclear hazard.
  • Ordinance of law.
  • Roommates (unless they are on the policy).
  • War.

How Much Is ePremium Renters Insurance?

Renters insurance costs an average of $14 a month for a policy with $15,000 of personal property coverage, according to our analysis. EPremium renters insurance is an agency that offers policies from multiple insurance companies and says it sells policies that typically cost between $11 to $22 per month. Your exact cost will depend on the insurer you buy from, your age and claims history, your location and other factors.


EPremium Renters Insurance Discounts

Renters insurance discounts vary by company. Because ePremium is an insurance agency, the discounts you get may vary by company.

Common renters insurance discounts include:

  • Bundling, also called a multi-policy discount, can save you money when you buy two or more policies from the same company, like renters and car insurance.
  • Claims-free discounts may be available if you haven’t filed a claim in a certain amount of time, such as five years.
  • Home safety discounts can result in lower rates if your apartment has safety features like sprinklers or deadbolt locks.
  • Loyalty discounts are price breaks for long-time customers.
  • Paperless discounts can bring small savings if you choose to have your bills and policies delivered electronically.
  • Pay in full discounts are often available if you pay for a year’s worth of renters insurance rather than in monthly installments.

What Is ePremium’s Security Deposit Alternative?

EPremium offers a Renters Plus program that includes an alternative to safety deposits: EDeposit is a one-time nonrefundable fee that ePremium says is “considerably less than the money required for a traditional security deposit.”

EPremium says the lower deposit amount means you have more money for your move to a new apartment. You’re responsible for damage beyond your traditional security deposit, and eDeposit is good for up to five years. Your property’s landlord must take part in the program for you to take advantage of eDeposit.


How Do I Buy a Renters Insurance Policy From ePremium?

To buy a renters insurance policy from ePremium, visit the website and enter your ZIP code. You’ll then provide additional details about your coverage preferences, living situation and payment information to finish the application process.


How to File a Renters Insurance Claim With ePremium

To initiate the claim filing process, contact the ePremium office at (800) 319-1390. After submitting your claim, ePremium says it could take up to 72 hours for an adjuster to be assigned to your case.


EPremium Renters Insurance vs. Competitors

EPremium vs. Lemonade Renters Insurance

Features ePremium Lemonade
Availability
50 states
28 states
Default liability coverage
$25,000
$100,000
Extra coverage you can add
Coverage for pet damage, water damage, biohazard cleanup, bed bug remediation
Covers you if a pet damages the landlord’s stuff and for replacing personal belongings damaged by water from drains or sewers.

EPremium vs. Allstate Renters Insurance

Features ePremium Allstate
Availability
50 states
50 states
Default liability coverage
$25,000
$100,000
Extra coverage you can add
Coverage for pet damage, water damage, biohazard cleanup, bed bug remediation
Covers identity theft restoration, business property, flood insurance and building improvements to renters
Type of company
Renters insurance agency that sells other company’s policies
Renters insurance company

EPremium vs. State Farm Renters Insurance

Features ePremium State Farm
Availability
50 states
50 states
Default liability coverage
$25,000
$100,000
Extra coverage you can add
Coverage for pet damage, water damage, biohazard cleanup, bed bug remediation
Covers cyber attack coverage, extortion and identity restoration
Type of company
Renters insurance agency that sells other company’s policies
Renters insurance company


Consumer Experience

EPremium sells renters insurance from multiple insurance companies but those companies’ consumer experiences vary.

Here’s a look at the complaint levels for five of those companies. The National Association of Insurance Commissioners collects complaint data nationwide, which reflects customer satisfaction.

The industry average ratio is 1.00, which means a ratio of under 1.00 is better than the industry average.


Where ePremium Excels

EPremium renters insurance policies have replacement cost coverage, allowing you to replace damaged items with items of a similar value. You can enhance coverage with options for water damage, pet damage, biohazard cleanup, bed bug remediation and additional living expenses.

The application process is simple and coverage is available in all 50 states.


Where ePremium Falls Short

EPremium has lower personal liability limits when compared to other insurance companies. Renters insurance policies typically offer a liability amount averaging $100,000. If you want more coverage, you’ll have to pay more.

EPremium is an agency. The renters insurance company you end up getting isn’t ePremium. Companies can differ in multiple ways, including costs, discounts, claims processing and customer satisfaction. Before choosing an insurer through ePremium, make sure to look into the individual insurance company to make sure you’re happy with the coverage and company.


Additional Renters Insurance Providers to Consider


EPremium Renters Insurance Frequently Asked Questions (FAQs)

How do I cancel my ePremium renters insurance?

To cancel ePremium renters insurance, you can go online to cancel. EPremium policies last one year, and if you cancel within that period you may be eligible for a refund based on the remaining time on your policy.

How do I make my ePremium insurance payment?

You can pay your bill online by using the “Make Payment” link. EPremium recommends utilizing this link to set up automatic payments once you’ve received your policy. The company doesn’t send paper bills, and all monthly payments must be authorized for automatic draft.

Can I add roommates to my ePremium policy?

Depending on your specific situation, ePremium may allow you to add a roommate to your renters insurance policy; it depends on the individual insurance company’s rules.