Bose Hearing Aids Review: Costs, Features And More


Expert Reviewed

Lindsey Jorgensen is an associate professor at the University of South Dakota where she teaches, conducts research and sees patients clinically.
Lindsey Jorgensen, Au.D., Ph.D. Audiologist
Commissions we earn from partner links on this page do not affect our opinions or evaluations. Our editorial content is based on thorough research and guidance from the Forbes Health Advisory Board.

Our Verdict

Prior to the Food and Drug Administration’s approval of the over-the-counter (OTC) hearing aid category in 2022, Bose manufactured and sold SoundControl hearing aids, an FDA-approved, affordable and user-friendly hearing health solution. Bose now partners with Lexie Hearing, using its technology in Lexie B2 OTC hearing aids. Lexie hearing aids feature Bose self-fitting technology and are available for purchase on the Lexie Hearing website.

Bose is no longer manufacturing or selling SoundControl hearing aids, but it continues to offer complimentary technical support for those who already own them.

About Bose

Founded in 1964, Bose creates innovative audio products, including speakers, headphones and technology that supports OTC hearing aids. The company is well-established in the production, event, consumer and aviation audio industries, but only recently did it venture into the hearing aid space.

In 2018, it led the charge for a new classification of hearing aids: direct-to-consumer hearing aids that can be fitted without a hearing care professional. In April 2021, the FDA approved its request to sell its SoundControl hearing aids within this new classification. These devices were available until the approval of the new OTC hearing aid category in 2022, at which time Bose partnered with Lexie Hearing to use its technology in Lexie B2 OTC hearing aids.

Customization Options and Special Features

Bose SoundControl self-fitted hearing aids were designed to fine-tune mumbled sounds, clarify consonant sounds and enhance softer voices. They are behind-the-Ear (BTE) devices, meaning they hold components like the battery compartment and microphone in a case that sits behind the ear.

Previously, when purchasing Bose SoundControl hearing aids, a customer received six different silicone ear tips to provide options for proper fit and comfort. Open tips allow more low frequencies out, and closed tips are designed to hold frequencies in.

“Open domes are often reported as more comfortable because the sound is less boomy, but closed domes hold in the sounds for someone who needs them,” says Forbes Health Advisory Board member and audiologist Lindsey Jorgensen. “Closed domes may also be good for other uses, such as hearing music. With closed domes, you can use more of the features of the aid because it holds sound in.”

Meanwhile, people looking for a variety of color and style options may be disappointed with these hearing aids, as they are only available in gray.

Developed By Audiologists

The Lexie B2 hearing aids Powered by Bose are rechargeable, receiver-in-canal, self-fitting OTC hearing aids that can be personalized to your needs.provide audiologist-quality customization for individuals 18 or older with perceived mild-to-moderate hearing loss.

Apps and Accessories

Bose SoundControl hearing aids formerly came with:

  • Multiple-sized ear tips (both open and closed)
  • (8) 312 zinc-air batteries
  • A carrying case
  • A hearing aid brush
  • A cable (receiver wire) length sizing tool
  • A quick start guide
  • Instructions for use

Each battery lasts about 14 hours and is easy to change.

Users can adjust the hearing aids with the help of the Bose Hear app, which is compatible with both iOs and Android smartphone devices. The World Volume setting can be increased to amplify quieter sounds. The treble and bass setting can be adjusted to make sound crisper and brighter (treble) or richer and deeper (bass).

The app provides many options to help program the hearing aids for a user’s specific needs. If you need support, free one-on-one video appointments are available.

Costs and Insurance

Previously, a pair of Bose SoundControl hearing aids, along with the accessories listed above, cost $849.95. When purchasing on the Bose website, the company offered a 90-day risk-free trial with free shipping and returns.

Many health insurance providers and Medicare don’t cover the costs of hearing aids, but you may be able to use funds from a flexible spending account (FSA) or health savings account to help cover the costs. Check with your insurance provider regarding what they cover.

Warranties and Discounts

Bose offered a standard one-year warranty that could be extended with the additional purchase of the Bose SoundControl Membership, which offered accident protection plans, device repair and replacement services, and other perks. The devices also came with a 90-day risk-free trial period, during which users could return the hearing aids if they weren’t satisfied with them.

What Audiologists Say

The American Speech-Language-Hearing Association, a credentialing association for audiologists and other speech, language and hearing-related health professionals, made clear in open letters to the FDA and in other guidance published in 2018 that it supports the labeling of OTC hearing aids with statements reminding consumers that hearing loss is a medical condition prone to complication and that, ultimately, consulting with an audiologist regarding the best way to treat hearing loss is strongly advisable.

What Users Say

Bose’s website features an array of reviews—some positive, some negative.

After using the hearing aids for three months, one woman between the ages of 35 and 44 said the devices have “an amazing high-quality sound that is amplified and crystal clear.” She added the app is easy to use to adjust the sound to her needs. She complimented the fit, weight and battery life as well.

Another reviewer posted on behalf of their mother, who had been struggling with hearing loss for some time and tried different hearing aid options with little success. “I believe what makes the Bose SoundControl different from what we have used in the past is the option to calibrate the settings with the app,” the reviewer wrote. “It makes all the difference to have the option to make the changes on her phone and not by removing the device and moving small wheels or switches. She is now able to do it on her own and does not need any help to make the changes.”

Meanwhile, another female user over the age of 65 reviewed the hearing aids as just okay. “[They] seem to be helpful [when] watching TV or talking on the phone sometimes, even in one-on-one conversations, but it’s very annoying if there’s a lot of people in the room and different conversations are going on,” she wrote. “It’s not very comfortable for me under those circumstances, and I don’t really hear any better.”

Hear The Life You Love

With a vast selection of hearing aids from basic styles to cutting-edge, high-tech devices, Lexie may help you hear better overall, making it simpler to interact with loved ones and engage in daily activities.



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