Lexie Hearing Aids Review (2023)


Medically Reviewed

Abigail Friend is a board-certified audiologist based in Washington.
Abigail Friend, Au.D. Audiologist
Commissions we earn from partner links on this page do not affect our opinions or evaluations. Our editorial content is based on thorough research and guidance from the Forbes Health Advisory Board.

Our Verdict

Lexie Hearing is a hearing care technology company providing people with mild to moderate hearing loss with affordable over-the-counter (OTC) hearing aids customers can purchase from the comfort of their own home.

Key Features

  • Lexie hearing aids can be purchased over-the-counter and don’t require a prescription, hearing test or professional fitting.
  • Lexie hearing aids are Bluetooth-enabled and can connect to personal devices that support Bluetooth connectivity.
  • Lexie hearing aids support noise reduction and feedback management and can adjust to focus on sounds from a specific direction or all around, depending on a user’s environment.

Lexie Hearing is a creation of hearX Group, a digital health company focused on improving access to affordable hearing solutions. Lexie Hearing offers three models of OTC hearing aids and an accompanying app to help users personalize and control their hearing experience.

All Lexie hearing aids cost less than $1,000 for a pair, and monthly financing options are available. Lexie hearing aids come with a one-year warranty, the Lexie app, remote care from Lexie’s customer service network, and a 45-day risk-free trial.

  • Affordable compared to some competitors
  • Support basic hearing needs for mild to moderate hearing loss
  • Bluetooth-enabled
  • Lexie experts are available to answer questions about hearing aid use through the Lexie app or by calling the company directly
  • Only one of the three available models is rechargeable 
  • Not suitable for people with severe hearing loss
  • Cannot stream calls or music

Lexie at a Glance

  • Cost: Lexie hearing aids are affordable, costing less than $1,000 per pair, with an option for monthly financing.
  • Size and style: Lexie sells three hearing aid models: Lexie B2, Lexie B1 and Lexie Lumen. The Lexie B2 and Lexie B1 models are receiver-in-canal hearing aids, while Lexie Lumen offers a behind-the-ear hearing aid option.
  • Technology: Lexie hearing aids come with features such as noise reduction, directional listening and feedback management to support an improved hearing experience.

How It Works

Lexie hearing aids are available in three models: Lexie B2 Powered by Bose, Lexie B1 Powered by Bose, and Lexie Lumen, all of which are Bluetooth enabled.

Lexie B2 Powered by Bose

This model is a receiver-in-canal, self-fitting hearing aid, meaning it doesn’t require a fitting from a healthcare professional. This model is discreet and the only model to offer rechargeable batteries, and the Lexie B2’s battery life lasts up to 18 hours on a three-hour charge. The hearing aids also feature volume and tone adjustment, listening environment settings, and directional hearing for a personalized hearing experience. This model is available in gray only.

Lexie B1 Powered by Bose

Like the Lexie B2, the Lexie B1 is a receiver-in-canal, self-fitting hearing aid. This model has adjustable volume, treble and bass settings, listening environment settings, and directional listening settings. However, unlike the Lexie B2, this model requires replaceable batteries. This model is only available in gray.

Lexie Lumen 

The only Lexie hearing aid available in a behind-the-ear (BTE) style, Lexie Lumen is light, discreet, and comes in gray, bronze, metallic black, beige and silver color options. These hearing aids automatically tune to the user’s hearing needs using the Lexie app and support volume adjustments, six hearing environment settings and directional hearing. Plus, sweatproof technology offers a longer lifespan for the device.

The Cost

The cost for each model covers a pair of hearing aids, a charging case and charging cable, accessories in the box, and voice and video support from a Lexie expert. Here’s a pricing rundown for each Lexie hearing aid model:

  • Lexie B2 Powered by Bose: $999 for a pair, or $49 per month for 24 months with a $249 down payment.
  • Lexie B1 Powered by Bose: $849 for a pair, or $47 per month for 24 months with a $199 down payment.
  • Lexie Lumen OTC: $799 for a pair, or $42 monthly for 24 months with a $149 down payment.

What Experts Say

Not everyone will benefit from an OTC hearing aid, says Jen Thomson, Au.D, an audiologist at Columbus Speech and Hearing in Ohio. “OTCs are only approved for adults over 18 with self-perceived mild to moderate hearing loss,” she says.

“OTC hearing aids also might benefit people who don’t have insurance or can’t afford the full price of traditional hearing aids but are looking for some sort of assistance,” adds Robin Carson, an audiologist at Carson Hearing Care in Fort Worth, Texas, and a consultant for Eosera.

Still, experts recommend consulting an audiologist or hearing care professional before considering OTC hearing aids. Dr. Thomson says other treatment options may be more appropriate for the following conditions:

  • A history of ear drainage
  • A history of sudden or rapid hearing loss
  • Dizziness
  • Hearing loss in one ear
  • Significant wax buildup in the ear
  • Pain or discomfort in the ear
  • A plugged or full sensation in one or both ears
  • Ringing or buzzing in one or both ears
  • Injuries or physical abnormalities of the ear

“Hearing aids work best when programmed by a professional for your unique hearing loss,” says Dr. Carson, adding that the support of a provider enables users to get the most benefit from their hearing aids. “An audiologist can help determine which type of hearing aid is best for them, ensure it’s fitting and working correctly, and assist in any aftercare or follow-up needs,” she says.

For users looking to purchase OTC hearing aids, Dr. Carson advises they choose hearing aids with a fair return policy in case the hearing aids they purchase aren’t the right fit and/or don’t serve their hearing needs.

Lexie has an expert network that can answer questions about which hearing aid is suitable for users and who can help with any concerns about hearing aid use. The company also offers a 45-day risk-free trial period and a one-year warranty.

The Experience

Lexie Hearing has an A+ rating on Better Business Bureau (BBB). This rating reflects BBB’s view of Lexie Hearing’s relationship with customers. The company has 4.67 out of 5 stars based on 21 customer reviews and four closed complaints in the last three years.
Complaints on the BBB website are primarily about product quality, difficulty returning the hearing aids and canceling monthly payments.

One reviewer notes being required to fulfill all payments on their hearing aids even after attempting to return the devices. The same reviewer also notes a lack of customer service surrounding the issue.
Lexie Hearing has mixed reviews on Trustpilot, with a 3.4 out of 5 star rating on the website. Some reviewers say their hearing aids work as advertised and improve their hearing, while other users complain the hearing aids aren’t worth the cost.

Hear The Life You Love

With a vast selection of hearing aids from basic styles to cutting-edge, high-tech devices, Lexie may help you hear better overall, making it simpler to interact with loved ones and engage in daily activities.

Frequently Asked Questions (FAQs)

Are Lexie hearing aids legitimate?

Yes, Lexie hearing aids are legitimate over-the-counter hearing aids suitable for people over 18 who have mild-to-moderate hearing loss.

Are Lexie hearing aids FDA approved?

The U.S. Food and Drug Administration (FDA) regulates Lexie hearing aids, which are developed by audiologists and hearing health experts. The FDA approves the sale of OTC hearing aids without prescription, medical tests, hearing care professional fitting, or the need for a licensed seller for people 18 years or older.

​​Who manufactures Lexie hearing aids?

hearX Group, a digital health company provider of hearing health solutions, manufactures Lexie hearing aids.



Information provided on Forbes Health is for educational purposes only. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. We do not offer individual medical advice, diagnosis or treatment plans. For personal advice, please consult with a medical professional.

Forbes Health adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved or otherwise endorsed by our advertisers.