If you’re a Costco member (or thinking of becoming one) and interested in buying hearing aids, you first need to call a Costco Hearing Aid Center to make an appointment for a hearing test. Next, you fill out an online intake form, which is available in English or Spanish versions.
The intake form asks about your medical history, including any medications you take, allergies to materials (silicone, latex and others), health conditions and ear surgeries you might have had. The next section asks specific questions about your hearing, such as whether you’ve been exposed to noises like gunfire, if you hear ringing, buzzing or roaring in your ears, have had past experience using a hearing aid or whether you’ve ever seen a doctor about your hearing.
The last section of the form is a hearing needs assessment, which asks about your specific hearing needs and preferences, such as preferring a hearing aid that’s not easy for others to see, how you prefer to make adjustments to it and whether you’re interested in using your hearing aids with a cell phone, through a television or tablet, and whether you’re interested in remote follow-up service appointments.
Print the form when you’re done and bring it to your appointment. At the Hearing Aid Center, the hearing test is conducted in a soundproof booth and takes about an hour. After your test, your hearing aid professional discusses your results, as well as any hearing aid options that may be appropriate for you.
Costco Hearing Aid Centers currently offers four brands of hearing aids.
Rexton Core hearing aids aren’t the best quality, but they’re a solid option for people on a budget, according to Amit Gosalia, an audiologist with West Valley Hearing Center in Woodland Hills, California. Costco customers can choose from receiver-in-canal (RIC), custom in-the-ear (ITE) and behind-the-ear (BTE) models, some of which are rechargeable. A number of customizations and color options are also available.
Rexton hearing aids include access to a free app that allows the user to control their hearing aids via a smartphone and request support remotely. The app is compatible with both Android and iOS devices. Wearers can also stream sound directly from a television to their hearing aids.
Prices for Rexton Core hearing aids purchased in Costco Hearing Aid Centers start at $1,599.99. Prices vary by state. The hearing centers also support remote hearing care and follow-up visits for these hearing aids.
Jabra Enhance Pro
Three models of the Jabra Enhance Pro hearing aid are available in Costco Hearing Centers. These receiver-in-ear (RIE) hearing aids come in eight colors and feature a water resistant IP68-certified coating. The rechargeable batteries can last up to 30 hours, depending on the degree of the wearer’s hearing loss and sound environment, device age and use of accessories.
The free Jabra Enhance Pro app allows wearers to adjust volume and change channels on their hearing aids, as well as find lost hearing aids, via their smartphone. These hearing aids can be used like headphones with compatible later-model iPhones, iPads and Android devices.
Prices for Jabra Enhance Pro hearing aids purchased in Costco Hearing Aid Centers start at $1,799.99. Prices vary by state.
As of November 2022, a number of sources are reporting that Sonova is ending the sale of Phonak branded hearing aids in some large retail chains, including Costco.
Phonak Brio hearing aids feature a BTE style with customization options available. The Brio 4 B-13 model is best suited for people with mild to severe hearing loss while the Brio 5 B-675 model is best suited for people with severe to profound hearing loss. They come in a variety of colors and have an expected battery life of 16 hours.
Bluetooth compatibility allows wearers to pair the hearing aids with their preferred Android and iOS devices, and the free accompanying app provides remote support for those who need it.
These hearing aids also feature a telecoil for connectivity in places with hearing loop technology (i.e. churches, theaters).
Prices for standard Phonak Brio hearing aids purchased in Costco Hearing Aid Centers start at $2,499.99, and prices for custom models start at $2,699.99. Prices can vary by state.
Philips HearLink 9030
These BTE and custom ITE hearing aids feature artificial intelligence technology that helps minimize sounds in noisy environments to improve the overall hearing experience of the wearer. They come in both rechargeable and disposable battery-operated options, as well as six colors. Models are available for mild, moderate, severe and profound hearing loss.
Compatible with both Android and iOS devices, the hearing aids can sync with a free app for remote control and live fitting support. Wearers can also call or visit a hearing center for additional support.
Prices for Philips HearLink 9030 hearing aids purchased in Costco Hearing Aid Centers start at $1,599.99. Prices vary by state.